JumpCloud
JumpCloud, Inc.External reviews
3,746 reviews
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Fantastic idP and device management! JumpCloud has it all!
What do you like best about the product?
JumpCloud is very simple to use. Very feature rich and can give you great control over SAML attributes. I like how you can assume the same ID/GID for users in an existing IPA environment so that permissions remain the same and I like how you can upload your own SSH keys, which can then be distributed to the servers that said users have access to. Customer support is top notch as well.
What do you dislike about the product?
Needs better software management for Windows/Mac. Had the right idea with chocolatey for Windows but seems to have been abandoned for the software catalog which uses winget. Would be awesome to have the same flexibility to deploy apps by just providing an app ID. Would also be great if additional Linux support could be added. For example, adding support for Alma Linux 8 and above for the JumpCloud agent.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us to move away all of our users from on-premise AD in order to unify credentials against our entire application landscape. It is also our MFA and MDM provider
Jumpcloud is an Amazing cloud directory platform
What do you like best about the product?
User management & device management. It is so easy to manage users and devices using the agent. Also, creating groups can help with all the policy requirements.
What do you dislike about the product?
All good so far. But I have raised feature requirements from time to time. Such as - Adding device group control under Radius to control Radius access to selected device groups or limiting it to only Jumpcloud managed devices.
What problems is the product solving and how is that benefiting you?
One of the major challenges as we moved to remote work after covid was solved by Jumpcloud. User management, device management, policy enforcements, remote software installation all these are handy using Jumpcloud
JumpCloud is great for orgs small and large
What do you like best about the product?
It just works and it is extremely more agile than AD. Easy to setup and works great for small orgs with less than 10 ppl it's free. Usually there is a cost fo enter and JC makes it easy to enter and start using the platform.
What do you dislike about the product?
We were told it would be free for less than 100 ppl however we ended up having to pay for the platform for 6 ppl.
What problems is the product solving and how is that benefiting you?
Directory as a Service
Great tool to manage Windows, Mac, Linux, and Mobile devices -- all in one solution!
What do you like best about the product?
Finally, a cloud-based directory and app provisioning service that works seamlessly across Mac, Windows, Linxus, and mobile devices. We use this tool to support our company of over 300 employees; we're still in the early innings of launching this product, but the rollout has been seamless.
What do you dislike about the product?
Nothing major to call out yet; I hope they'll have more integrations with other popular IT cloud tools in the future. Currently, their native integrations seem lackluster
What problems is the product solving and how is that benefiting you?
JumpCloud is allowing us to package and implement an all-in-one solution for Cloud Directory, Mobile Device Management, Single Sign-On, and Password Policy Enforcements. This gives are users and customers a seamless and much less error-prone experience.
Nice for manage computers
What do you like best about the product?
RIDUS
Installing software and manage all computers
Installing software and manage all computers
What do you dislike about the product?
There is no option for direct remote , I should share the code to the user .
What problems is the product solving and how is that benefiting you?
Remote tools and RIDUS server for now
Looking for a multiplatform solution
What do you like best about the product?
One of the main reasons that we have to use JumpCloud is the support of other operative systems like Linux and MacOS. We are a remote base company using mostly Linux and some kind of security and management for Linux was essential to us.
What do you dislike about the product?
Perhaps the learning curve, but you need to adjust and learn like any other product. Also, some integrations with third-party services seem to be in development, but you can support all of them.
What problems is the product solving and how is that benefiting you?
Remote administration and policy compliance of Linux devices. We wanted a specific Linux designed solution, not Active Directory.
I system admin
What do you like best about the product?
wonderful UI, macs integration , easy to manage
What do you dislike about the product?
google embedded features are low, deployment is not perfect
What problems is the product solving and how is that benefiting you?
deployment for software
Very good solution for access management and MDM, for distributed endpoints
What do you like best about the product?
it's client-server based functionality really helps managing endpoints in different places and even countries. The product's documentation is very straightforward.
What do you dislike about the product?
I think that the MDM features for OS's other than Windows are currently very premature. while the MDM capabilities are very robust, in MacOS and Linux it is very limited.
What problems is the product solving and how is that benefiting you?
We do not have active directory in our company, and we also use many different SaaS platforms for our business.
Jumpcloud is able to provide answers to both our problems, in one single product.
Jumpcloud is able to provide answers to both our problems, in one single product.
One stop shop - from smb to enterprise company
What do you like best about the product?
All-in-one-stop shop. Every IT desire is included ->
- SSO with many builtin integrations
- Password Manager for your teams
- Easy to install/deploy JumpCloud agent
- Patch Management
- Conditional Access Policies
- Full MDM features
- Cloud RADIUS
- LDAP / IDP
- Secure access for sensitive asset
- Built-in policies that make your life easier (especially with EDRs)
All those great features and more are built into one platform that is SUPER EASY to use.
JumpCloud is a well-known company that adapts itself to new features, technologies and much more!
- SSO with many builtin integrations
- Password Manager for your teams
- Easy to install/deploy JumpCloud agent
- Patch Management
- Conditional Access Policies
- Full MDM features
- Cloud RADIUS
- LDAP / IDP
- Secure access for sensitive asset
- Built-in policies that make your life easier (especially with EDRs)
All those great features and more are built into one platform that is SUPER EASY to use.
JumpCloud is a well-known company that adapts itself to new features, technologies and much more!
What do you dislike about the product?
The only downside I found with JumpCloud is that some teams are not familiar with chocolatey, so application deployment sometimes might not be entirely straightforward to groups unfamiliar with chocolatey.
What problems is the product solving and how is that benefiting you?
- On-boarding and Off-boarding process
- Governance & Compliance
- Centerlize all my access into one place (IDP & SSO)
- Governance & Compliance
- Centerlize all my access into one place (IDP & SSO)
Best MDM tool
What do you like best about the product?
report generating is much more easy and the use of insights. Policy implementing even thou they need to developed more about hte managed and unmanafged devices and availability with mobile phones especially androids phone.
What do you dislike about the product?
so far so good i just need some features to be added such as managing handheld devices. Policy overlapping. Profile against device management
What problems is the product solving and how is that benefiting you?
as we are using the jump cloud eveywhere in our environment it is easy to manage user applications devices and policies in one platform
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