JumpCloud
JumpCloud, Inc.External reviews
3,746 reviews
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One place for all IT pages
What do you like best about the product?
One place to visit to access various tools and urls which makes an engineer works faster and smarter.
What do you dislike about the product?
Nothing to specify, all the features are up to date.
What problems is the product solving and how is that benefiting you?
One place to access all the tools and pages details.
IT Systems Engineer
What do you like best about the product?
Most helpful thing about using Jumpcloud is the fact that I can use SSO on machines without having a physical server on site. Saves us a lot of real estate
What do you dislike about the product?
That some OS's aren't supported and updates are somewhat slow
What problems is the product solving and how is that benefiting you?
Solving issues with the lack of real estate on site. Using Jumpcloud to manage SSO for machines for users
Every MSP needs Jumpcloud
What do you like best about the product?
We have been long-term partners of Jumpcloud. Our team has brought many ideas to the table- and Jumpcloud delivers on developing the tools we need to service our clients. We have been impressed with Jumpclouds ability to advance and become one of our most essential vendors. If you are looking for a partner that brings your IT needs and wishes to fruition, Jumpcloud is the vendor for your business.
What do you dislike about the product?
Jumpcloud is an investment. As an MSSP, this is a tool you need to have a game plan with. A developed company works excellently; for start-ups, I would look at partnering with an MSSP who has experience managing Jumpcloud, as the learning curve can be steep.
What problems is the product solving and how is that benefiting you?
Jumpcloud has allowed us to control our user management quickly and seamlessly. We can set up an onboarding user speedily and remove them just as efficiently. With Jumpcloud, you can forget many passwords but still put security as a top priority.
Recommendations to others considering the product:
It will make managing users much easier. Save the headache and use jumpcloud.
Great service
What do you like best about the product?
Great service - easy to understand and great UI
What do you dislike about the product?
Understand the journey required for enrollment.
What problems is the product solving and how is that benefiting you?
Locking devices down. GPS tracking. Installing updating apps.
Good Experience
What do you like best about the product?
The friendly customer service! I like the flexibility the platforms add.
What do you dislike about the product?
There is a learning curve and things can be a little confusing when starting.
What problems is the product solving and how is that benefiting you?
JumpCloud is providing a nice alternative to other IDP options/
Experience of friendly use.
What do you like best about the product?
Intuitive interface.
Good site browsing experience.
Technical documentation for integration.
Good site browsing experience.
Technical documentation for integration.
What do you dislike about the product?
It still has few native integrations with different security vendors.
What problems is the product solving and how is that benefiting you?
It solves us not having to create a user on multiple platforms at once.
It allows us to apply 2FA to applications that do not have it natively.
It allows us to apply 2FA to applications that do not have it natively.
Excellent MDM system and cloud based directory service
What do you like best about the product?
Very easy set up for onboarding new machines and users.
What do you dislike about the product?
Patching as a paid add on. I feel like that should be included in the price.
What problems is the product solving and how is that benefiting you?
Password policy for end points. MDM solution. I use other tools for remote management.
Good for cross platform management with new features added regularly
What do you like best about the product?
Being able to manage Windows, Mac, iOS, and Linux is very helpful. It is easy to use and support has been responsive. I also like that new features are constantly being added.
What do you dislike about the product?
Not as feature-rich as JAMF. Being that it is a newer service most vendors are unfamiliar with it and their documentation is specific to JAMF. I would also like a live terminal connection to devices to be able to run commands on the device without the need for building a command to execute.
What problems is the product solving and how is that benefiting you?
We now have one pane of glass to manage both Windows and Apple devices. This has also helped streamline our on-boarding off-boarding process with the use of MDM and the ability to lock devices and suspend user accounts all in one place.
JumpCloud is surprisinly good
What do you like best about the product?
The integration with a lot of solutions in the market makes JumpCloud something very easy to use. We don't need to change our stack and technologies: JumpCloud just has it this integration already done.
The numerous connectors available and the documentation makes the whole experience very fast to start from zero to hero.
The numerous connectors available and the documentation makes the whole experience very fast to start from zero to hero.
What do you dislike about the product?
Some connectors need to be revised and some documentation could aware of some possible problems or consequences in use integration, like the Google Workspace one that already forces every user on Google platform to already have an account on JumpCloud. In our specific use case, we started with a few users to understand how it works, and all other users dropped out of their Gmail accounts.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping and fixing two major problems that we had: concentrating users in one platform avoiding the need to create the same user on different platforms and creating a new layer of security, that makes it simple to onboard and offboard new users. Also, we can set and force MFA, and passwords with good complexity and rotation of this.
Easy to use
What do you like best about the product?
- Friendly dashboard
- Integrations with major 3rd parties
- Easy to use
- Lots of online documentation available
- Reasonable price
- Integrations with major 3rd parties
- Easy to use
- Lots of online documentation available
- Reasonable price
What do you dislike about the product?
Jumpcloud could cover the Windows servers as well for software management.
What problems is the product solving and how is that benefiting you?
To verify the Wifi users before they connect with the Corp APs.
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