JumpCloud
JumpCloud, Inc.External reviews
3,758 reviews
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External reviews are not included in the AWS star rating for the product.
Great impression on the first try
What do you like best about the product?
User-friendly, easy to control, and optimum resources are the best quality of JumpCloud. Integrating with other cloud active directory platforms like Google Workspace is a plus bonus.
What do you dislike about the product?
The integration list doesn't have some of the software we use for our outsourcing business, and we need to control the identity manually.
What problems is the product solving and how is that benefiting you?
Managing users with multiple software privileges used to be complex and challenging for us. JumpCloud comes with the solutions and thoroughly tackles the issues; the smooth process can now be controlled.
Excellent tool for MDM specially for Mac
What do you like best about the product?
MDM capabilities are very well integrated as compared to others.
What do you dislike about the product?
So far, the profile deployment via Jumpcloud has been very smooth.
What problems is the product solving and how is that benefiting you?
It saves a lot of time to manage the device remotely without being deploying user profiles locally one by one
Complete IT tools to improve access security
What do you like best about the product?
Several access security tools options are available to be installed with our current systems, such as SSO and MFA. Both tools make the access process easy for the users but with added security measurement.
What do you dislike about the product?
The setup process needs experience and a certificated IT officer to do it. It is pretty challenging to use at first.
What problems is the product solving and how is that benefiting you?
Access management and upgrading the authentication rate and process are the primary benefits. Repel security attacks and produce a monthly report on IT health and suggestion to solve any pending IT issues.
Worked perfectly with our system
What do you like best about the product?
The integration option that is available on the platforms is the best. JumpCloud is linked with Google Workplace, which is our main workers directory and works flawlessly with them.
What do you dislike about the product?
Everything is helpful, and no single tool is wasted in JumpCloud. Good support and resources to securing IT access.
What problems is the product solving and how is that benefiting you?
Manage workers' identities and set them up to be able to access all our IT stacking. It eliminated the need for a single usage password or a different username and password for all applications they use.
Manage access and policies compliance
What do you like best about the product?
Access validation using MFA authentication has helped improve our access security. Centralized the access control using JumpCloud as the main controller over all our software integration.
What do you dislike about the product?
Some issues with the password policy enforcer, but has been fixed by the developer. No dislike for now.
What problems is the product solving and how is that benefiting you?
Simplify the audit process because everything is documented correctly and logged to the logs report. The user itself does self password reset process, and it has less burdening the IT administrator.
Solve problems with IT access and stacking
What do you like best about the product?
The most helpful with JumpCloud is they solve IT access and users' identities in a second. Adding or removing a new identity can be easily done with a few steps.
What do you dislike about the product?
Nothing to dislike about JumpCloud. I have used this software for over three years and am satisfied with the experience.
What problems is the product solving and how is that benefiting you?
Almost all IT access issues can be solved by JumpCloud, especially in managing passwords and user identity. Forcing all users to follow a security policy, like changing a new password every three months, has helped add security to our system.
Interesting software with powerful capabilities
What do you like best about the product?
Open active directory that able to integrate with many directiory solutions like Google Workplace gives added plus benefit to JumpCloud. Cheap software but providing a great range of IT tools.
What do you dislike about the product?
Honestly, I have no dislike for JumpCloud. Easy to set up and every tools worked amazingly.
What problems is the product solving and how is that benefiting you?
Setting priviledge access for a certain group of user can be done easily. Once the setting is done, all users on the group will have the same access to the applicatuon that they are granted.
Solves IT issues with access and authentication
What do you like best about the product?
The most helpful tools are with the MFA, which adds one extra layer of authentication before letting any connection into the system. Even when a user's password and username arere compromised, the MFA option will protect it.
What do you dislike about the product?
I have no dislike for JumpCloud because I can use the software's premium features without any problems.
What problems is the product solving and how is that benefiting you?
Utilizing remote support and assistant tools lets me quickly and immediately fix endpoints or devices that are not in the office. It saves time and cost to travel to the device's location.
Inexpensive solutions for access management features
What do you like best about the product?
Settings users' primary identities that will work with all our IT stacking applications. The fast access process is our objective, and JumpCloud managed to provide it.
What do you dislike about the product?
None dislike for this time. We use it as a trial account for the first weeks and subscribe to the account after receiving a good result.
What problems is the product solving and how is that benefiting you?
Problems that JumpCloud has been able to solve are with the Password Policy and Access management. Forcing all users to abide by the password policy rules is easy and has protected the system.
Explore Jumpcloud's intuitive cloud interface
What do you like best about the product?
For its ease of use and great features, I absolutely love JumpCloud. The cost savings compared to using Active Directory or VPN connections are really impressive, and the included Group Policy feature allows us to control our devices in ways we couldn't before. Using Chocolatey bundles is also pretty straightforward - you can choose pre-packaged sets where available, but if money is tight, it would be better to opt for a pay-as-you-go model instead. And don't worry about jumping right in, a trial period includes ten free accounts, giving you plenty of time to experiment without any pressure.
What do you dislike about the product?
I disliked the difficulty I initially encountered in setting up Jumpcloud. Thankfully, they have since made installation much easier by offering the option to install directly from their website instead of requiring a command prompt setup as before. In addition, their customer support is available to help with any initial difficulties, which is very helpful and reassuring.
What problems is the product solving and how is that benefiting you?
I have discovered how user-friendly JumpCloud is when it comes to deploying MFA across an organization. I rarely run into problems with this process, and the few issues that do arise can usually be traced directly back to me or a Windows-related bug.
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