JumpCloud
JumpCloud, Inc.External reviews
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Jumpcloud - Solid for Mac Management
What do you like best about the product?
My favorite thing about JumpCloud has just been it's ease of use. It has a very friendly user interface and is easy to navigate. Along with this I like how seamlessly the management software pulls up on our fleet.
What do you dislike about the product?
While I think that it is very easy to use there was definitely still a learning curve that had to be overcome after switching to JumpCloud. It took a bit to get used to but overall was a pretty easy transition.
What problems is the product solving and how is that benefiting you?
JumpCloud is being used currently as our MDM for Macbooks in our fleet. This helps us keep our fleet secure and easy to manage which is helpful in a company with 1500 individuals.
Flexible identity provider with responsive support team
What do you like best about the product?
JumpCloud makes it easy to manage identities on a variety of computing platforms. Single sign on and MFA are made easy with their easy to use web interface. And their support team is always responsive and helpful.
What do you dislike about the product?
We have found that JumpCloud has some substantial limitations when it comes to integrating with an already existing Active Directory environment. It seems like JumpCloud fits best in an organization that wants to go all-in on their platform.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage user identities on diverse computing platforms. It also provides easy to setup MFA and single sign on tools. We're also excited about potentially leveraging some of their new features like remote access and password manager.
I like it so far!
What do you like best about the product?
I like that we are moving to the Cloud and getting away from all the equipment that requires upkeep here.
What do you dislike about the product?
Nothing so far. We are very new to the platform though.
What problems is the product solving and how is that benefiting you?
Keeping our equipment up to date is my primary item.
Great Unified Device and Identity Access Management resource!
What do you like best about the product?
Jumpcloud is very easy to use. All levels of users at our organization can utilize the system.
What do you dislike about the product?
Nothing really bothers us. There are a few missing integrations but they are working on these.
What problems is the product solving and how is that benefiting you?
Moving away from AD.
All in One Solution
What do you like best about the product?
I enjoy how JumpCloud is in all in one solution that provides inventory, active directory, and group policy all in one user friendly application.
What do you dislike about the product?
The remote assist tool is not the best. It's laggy there are better solutions out there.
What problems is the product solving and how is that benefiting you?
It is able to keep up with the times and add new features as tech and IT Admin roles progress.
Highly recommend
What do you like best about the product?
integrates with all different OS, unlike other tools out there that are only focused on Windows or Mac
What do you dislike about the product?
Reporting can improve a bit specifically around patch management
What problems is the product solving and how is that benefiting you?
centralized management of assets, single pane of glass
Excellent site!
What do you like best about the product?
Tracking computers assigned to employees
What do you dislike about the product?
I don't dislike anything about JumpCloud, I think it's a great software!
What problems is the product solving and how is that benefiting you?
Ability to track employee computers
Sharpest Tool in my Shed!
What do you like best about the product?
The most helpful thing about JumpCloud is that it simplifies device management across different platforms like Windows, macOS, and Linux. It saves time and makes it easier to control user access and security settings for all your devices in one place.
What do you dislike about the product?
The initial setup of JumpCloud, but once it's up and running happily to that its a software in my toolbox.
What problems is the product solving and how is that benefiting you?
Ease of use, As an Administrator able to get the ball rolling again in a timely fashion for the end user.
Helped our organization manage our devices and third-party applications
What do you like best about the product?
- Easy to use
- Integrates with Google Workspace
- Integrates with Google Workspace
What do you dislike about the product?
- Price is getting less competitive now that Microsoft Intune can also deploy policies to MacBooks.
- Constantly ask for features that we'd like to have but usually add those features to the most premium packages and does not improve current offerings.
- Constantly ask for features that we'd like to have but usually add those features to the most premium packages and does not improve current offerings.
What problems is the product solving and how is that benefiting you?
Having our devices in a centralized management system, regardless of OS and managing their security posture.
Great Security and deployment option!
What do you like best about the product?
The ability to manage computers and end users without on-premise servers and other complications.
What do you dislike about the product?
What is there to dislike? So far I have not found anything but will post an update if I do.
What problems is the product solving and how is that benefiting you?
Driving down cost and hassles of on-site hardware. Not having to use multiple tools to manage our fleet of computers and users.
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