The tool is more like a Mobile Device Management solution that helps to manage devices.
JumpCloud
JumpCloud, Inc.External reviews
3,758 reviews
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External reviews are not included in the AWS star rating for the product.
I like because it's very easy and funcional
What do you like best about the product?
The security and ease of use. It's perfect for the day by day
What do you dislike about the product?
having to log in even without having logged off the computer
What problems is the product solving and how is that benefiting you?
I don't know, the team of security has this information
Cross platform directory services made simple!
What do you like best about the product?
Jumpcloud makes it easy to manage users across all platforms, including Windows and Linux. The big selling point was the cloud LDAP with push 2FA, which makes adding 2FA to VPN extremely easy. I also love the ability to install agents and easily manage the device's settings, similar to using Windows GPOs.
What do you dislike about the product?
I have very few complaints, and the ones I do have a minor. For example, multiple mobile devices for push 2FA is not possible, making it difficult to use shared logins if needed. I would also like to see more granular details in the reporting, including what IP address the authentication requests are coming from for the cloud LDAP.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows me to create a user once and gives them the ability to log into all designated resources at local and remote sites. The builtin 2FA is also a huge selling point to me.
A Mobile Device Management solution that helps to manage devices
What is our primary use case?
What is most valuable?
I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver.
What needs improvement?
The product needs to create its own self-service feature which has been requested by all the admins in the community.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The product is almost stable and recovery from outages takes around one to two hours maximum.
What do I think about the scalability of the solution?
I would rate the solution's scalability a six point five out of ten. We have around 250-300 users for the product.
How are customer service and support?
I have reached out to the support more than once.
How was the initial setup?
The product's setup is easy. The device enrollment can be completed in five to ten minutes. However, deployment involved configuring profiles by following documentation, which can take up to a day.
What about the implementation team?
The solution's deployment was done in-house.
What other advice do I have?
I would rate the product an eight out of ten. You can use the solution if admins are looking for one MDM for all endpoints, be it Linux, Windows, Mac, etc. The tool is nice in terms of pricing as well.
Everything I could hope for at my fingertips
What do you like best about the product?
The best thing about jumpcloud is u have everything u need at ur fingertips.couldnt ask for anything better..if u can make it better then I tip my hat to u guys.
What do you dislike about the product?
I don't really have any bad things to say about jumpcloud.so far every thing is going good with out any problems I love how I cant find anything wrong with it yet.
What problems is the product solving and how is that benefiting you?
They already solved my problem so now I don't have anything to worry about now... thank u guys soooo much.. ..:) :)........I had alot if increase with my bisness as well.
User-Friendly Interface. JumpCloud's user interface is refreshingly intuitive and user-friendly.
What do you like best about the product?
When it comes to identity and access management (IAM), JumpCloud stands head and shoulders above the competition. As an avid user of their platform, I am thrilled to share what I love best about JumpCloud and how it has revolutionized my IAM experience.
What do you dislike about the product?
Improving the accessibility of documentation, tutorials, and resources surrounding these advanced features would greatly assist users in unlocking their full potential and deriving maximum value from the platform.
What problems is the product solving and how is that benefiting you?
This has streamlined our user management processes, saving time and reducing the risk of errors that can occur with manual management.
a great MDM & SSO platform for the multi OS business
What do you like best about the product?
The MDM is great for windows, mac & linux
The EMM is great for iOS & android
The SSO is perfect for everything else, it makes cloud radius, SAML 2.0 & LDAP a walk in the park
The EMM is great for iOS & android
The SSO is perfect for everything else, it makes cloud radius, SAML 2.0 & LDAP a walk in the park
What do you dislike about the product?
the Linux OS device management isn't great, but that's more to do with the inherent issues in ubuntu. Also they only support LTS linux OS builds not more cutting edge
What problems is the product solving and how is that benefiting you?
we had no SSO, MDM, IAM or policy management for security before JumpCloud, now we are well on the way to being ISO 27001 compliment with this platform and all the add ons
Streamlined Identity and Device Management Made Easy with JumpCloud
What do you like best about the product?
JumpCloud has been incredibly helpful in managing our organisation's identity and device management. One of the most valuable aspects is the seamless control over user access and permissions. With JumpCloud, I no longer worry about manually handling user access controls, as it provides a centralised platform for managing identities across different applications and systems. Additionally, the device management capabilities have been a game-changer. I can easily enforce policies, configure systems, and ensure compliance with patch management. The peace of mind I get from knowing that our organisation's access controls and device management are taken care of is truly invaluable. JumpCloud has made our operations smoother and more secure.
What do you dislike about the product?
While JumpCloud offers many valuable features, a few areas could benefit from further improvement. One aspect that could be considered least helpful is the learning curve associated with initially setting up and configuring the platform. Understanding all the functionalities and optimising their usage may require time and effort. Additionally, occasional customer support response times delays can be a minor inconvenience when urgent assistance is needed. Nevertheless, these downsides are overshadowed by the overall effectiveness and efficiency of JumpCloud's identity and device management solutions. The platform's robust features, seamless integration capabilities, and comprehensive security measures make it an invaluable asset for organisations seeking streamlined management and enhanced control over their IT infrastructure
What problems is the product solving and how is that benefiting you?
JumpCloud helps us solve several business problems related to identity and device management. Firstly, it addresses the challenge of user access control by providing centralised identity management. This enables us to manage user accounts, access privileges, and authentication across various systems and applications in a unified manner. With JumpCloud, we can ensure that the right users have the right level of access, improving security and reducing the risk of unauthorised access.
Secondly, JumpCloud assists in device management, allowing us to manage and secure our fleet of devices efficiently. We can enforce policies, apply patches and updates, and remotely control devices from a single platform. This helps us maintain device compliance, enhance productivity, and minimise potential security vulnerabilities.
Overall, JumpCloud streamlines our identity and device management processes, enabling us to achieve better control, security, and efficiency in managing our IT infrastructure.
Secondly, JumpCloud assists in device management, allowing us to manage and secure our fleet of devices efficiently. We can enforce policies, apply patches and updates, and remotely control devices from a single platform. This helps us maintain device compliance, enhance productivity, and minimise potential security vulnerabilities.
Overall, JumpCloud streamlines our identity and device management processes, enabling us to achieve better control, security, and efficiency in managing our IT infrastructure.
One of the most intuitive tools for SAML-based SSO
What do you like best about the product?
The thing about JumpCloud that stands out from its competitors is how well-designed the user interface is.
What do you dislike about the product?
I didn't find anything that I particularly disliked.
What problems is the product solving and how is that benefiting you?
I needed a tool to manage user access to 3rd party platforms. JumpCloud proved to be a good solution for this. Implementing it was a pleasant experience since every option seemed to be in place.
Not bad
What do you like best about the product?
All-in-one kind of application console portal
What do you dislike about the product?
need to key in email and password quite a lot of times.
What problems is the product solving and how is that benefiting you?
All-in-one console
JumpCloud is Awesome SAAS tool
What do you like best about the product?
All accounts can be provisioned and de-provisioned by a click
What do you dislike about the product?
Sometimes it takes time to sync and accounts are getting locked periodically
What problems is the product solving and how is that benefiting you?
JIT provisioning has automated the process for user onboarding and off boarding enjoying working on the tools. UI is interactive and super user friendly.
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