JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
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5 Stars
What do you like best about the product?
Great Product with Great Support, super easy to setup!
What do you dislike about the product?
No downsides at the moment, but I will update my review if anything comes up.
What problems is the product solving and how is that benefiting you?
We are an MSP and use JumpCloud to keep the software for our customers up to date on their end devices
Good performance for Windows
What do you like best about the product?
- It works very well for both Windows and MacOS devices.
- It is easy to create different policies and groups to segment devices as needed for the organization.
- It is an easy to understand and start using tool for end device management.
- Integration with applications such as OKTA works very well.
- The large amount of manuals and guides available on how it works or how to configure something in Jumpcloud.
- Deployment is usually easy if you start from 0 or already have many devices in the organization, it can just take time to deploy the MDM.
- Customer service has been very responsive when we have needed them.
- The daily use in end device management is simple and fast.
- It is easy to create different policies and groups to segment devices as needed for the organization.
- It is an easy to understand and start using tool for end device management.
- Integration with applications such as OKTA works very well.
- The large amount of manuals and guides available on how it works or how to configure something in Jumpcloud.
- Deployment is usually easy if you start from 0 or already have many devices in the organization, it can just take time to deploy the MDM.
- Customer service has been very responsive when we have needed them.
- The daily use in end device management is simple and fast.
What do you dislike about the product?
- When the SSO performs the password change Jumpcloud does not do it automatically on the computer and can leave a person without access.
- Not being able to export policy users or device specific information.
- Not being able to export policy users or device specific information.
What problems is the product solving and how is that benefiting you?
Manage the organization's devices through MDM, managing to apply policies and users to each device
Great user experience
What do you like best about the product?
We really enjoy to using it as a pass manager between google and Azure AD
What do you dislike about the product?
It's a little difficult to change between anual and monthtly payment
What problems is the product solving and how is that benefiting you?
We are using it as our Directory and source of truth for password management
Ease of Use
What do you like best about the product?
Easy to set up and integrate with other tools.
What do you dislike about the product?
A very few tools doesn't have JumpCloud SSO integration.
What problems is the product solving and how is that benefiting you?
JumpCloud provides a centralized platform for managing user identities across various systems, applications, and networks. With JumpCloud's SSO capabilities, users can access multiple applications and services with just one set of credentials.
Solid SSO Platform for mid-sized companies
What do you like best about the product?
JumpCloud is great in that it works well for the company that I work for. We utilize it for service partners as well as our own internal directory. Jumpcloud is great at handling and placing multiple applications into one easy to use interface! I use it on a daily basis and it was easy to get used to from the get to. I would highly recommend it to others.
What do you dislike about the product?
Being a web app, there are certain limitations to usage and access, however, whenever there has been a minor issue, I have been able to work with our internal IT to mitigate the issue(s).
What problems is the product solving and how is that benefiting you?
Jumpcloud solves IAM, cloud directory services, password policy enforcement, remote support, SSO, and provisioning all in one app. It benefits me from having to work with multiple people or interfaces. I can handle most, if not all things in the same interface which is great.
very good
What do you like best about the product?
Sid, he's the man in JC ! And we love IT!
What do you dislike about the product?
re-installing JC agent on windows 10.
Best Regards,
Yavor
Best Regards,
Yavor
What problems is the product solving and how is that benefiting you?
Active Directory but cloud based.
Junpcloud Is wonderful for our day to day tasks
What do you like best about the product?
The most helpful thing about Jumpcloud is it's capacity of management and easy UI for the workflow
What do you dislike about the product?
Well, for now I don't have any dislikes.
What problems is the product solving and how is that benefiting you?
Junpcloud resolved our problem with remote support and security control in our devices
Excellent tool
What do you like best about the product?
Jumpcloud is not only reliable, intuitive and easy to use, but their support team is responsive and able to get your questions answered quickly. I have no complaints at all.
What do you dislike about the product?
So far, after about 4 years of using Jumpcloud, I don't have any negatives. It handles everything I need.
What problems is the product solving and how is that benefiting you?
Using Jumpcloud for our Idnetity provider, vpn RADIUS server and MDM as well as SSO has made my life as the systems admin really easy. I can get most of my work done in one spot.
Much less hassle than Intune
What do you like best about the product?
Simplicity, installing is easy and intuitive. Far easier than Intune.
What do you dislike about the product?
2fa is disabled when someone is logged in, so if an admin is using a remote server or forgets to logout, other users connecting can bypass 2fa. I reported this years ago but it was dismissed as unimportant. Software management does not setup new devices, which seems niche. Could use a way to implement proper security baselines rather than just set a few basic settings.
What problems is the product solving and how is that benefiting you?
Currently just using it for servers as Intune doesn't support them.
Great management platform for small business
What do you like best about the product?
Jumpcloud works well for businesses large and small. It integrates with Apple Business Manager for Mac office.
What do you dislike about the product?
You will definitely need an IT provider to implement jumpcloud.
What problems is the product solving and how is that benefiting you?
Easy to use MDM at reasonable price.
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