JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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Great point solution to compliment Workspace
What do you like best about the product?
Google Workspace has a few feature gaps regarding an enterprise productivity and collaboration solution when being compared to Microsoft o365. Universal directory, single sign on, and mobile device management (specifically for end user computing) are 3 key areas that JumpCloud delivers to fill these gaps.
I also enjoy working with the JumpCloud team members. While the solution is solid, so is their team - I find they are knowledgeable, reliable, and responsive.
I also enjoy working with the JumpCloud team members. While the solution is solid, so is their team - I find they are knowledgeable, reliable, and responsive.
What do you dislike about the product?
There are some large organizations (5000 users and above) where JumpCloud does not scale as well as an enterprise solution. There are also competitors in the MDM and SSO space that claim to offer similar functionality for less cost.
What problems is the product solving and how is that benefiting you?
Jumpcloud provided and integrated and unified experience for our admins and end users alike. It's helpful to have an administration console that plugs and plays seamlessly to allow us to make confident changes in bulk and establish set-it-and-leave-it configurations.
The New Enterprise Platform Standard...available for businesses as small as 1...or 10,000.
What do you like best about the product?
The aggregation of IDMS, MFA, Directory Services, and multi-platform MDM makes JC an invaluable resource for achieving all levels of ITSM, certification, and fluid IT process. Best integration team in the business, they understand and advise on so many scenarios.
What do you dislike about the product?
Not necessarily a dislike, but some MDM features lack parity with JAMF. I understand the MDM module is a priority at JC and only 40% complete...when it hits 80% the big three MDM players in the field will take sudden notice.
What problems is the product solving and how is that benefiting you?
JumpCloud reduces the need for five (or more) disparate cloud-based management services. Goodbye AD, Azure, and whatever is the newest renamed legacy directory services mess.
Easiest Platform for Managing our Devices
What do you like best about the product?
I like the ability to erase devices should anything happen to them remotely. It is also very easy to launch a remote session to provide support to our overseas teams. It saves me countless hours of setting up new computers, making it super easy to install and send out new computers.
What do you dislike about the product?
I wish there was a dashboard that showed at a quick glance that can show custom fields that we want to see.
What problems is the product solving and how is that benefiting you?
It allows me to quickly set up multiple devices at once by installing JumpCloud and then assigning it to it's designated group.
Jumping for Joy
What do you like best about the product?
I love the UX and ease of use that JumpCloud offers. I also love the security of the platform that is integrated into our system. To set up new employees is also very friendly from an admin standpoint. It is easy to update profiles and reset passwords.
What do you dislike about the product?
We also use Drat and sometimes it doesn't always update, but other than that, JumpCloud is great.
What problems is the product solving and how is that benefiting you?
Solves our security for our access management of each device
Easy to setup and pretty easy to learn
What do you like best about the product?
Ease of use, simple user interface, and quick support response time.
What do you dislike about the product?
Password manager doesn't run well on pcs without a dedicated gpu
What problems is the product solving and how is that benefiting you?
User management, device management, and sso
JumpCloud review
What do you like best about the product?
We have been happy with how Jumpcloud works for our organization. It has seemed to be pretty easy to implement and use. We are able to have decent control over out devices, which are mostly Macbook Pro's and iPads.
What do you dislike about the product?
First level of support isn't always the best experience from JumpCloud, but we have been able to get the solutions we need, for the most part, in the end.
What problems is the product solving and how is that benefiting you?
Managing our devices and users. We have a unique environment with multiple users on multiple different machines. We have been able to make it work very well for us.
Jumpcloud's SSO has helped us streamline access management
What do you like best about the product?
Jumpcloud is relatively easy to use as an identity provider, and integrates well with most 3rd party apps you'd expect to interact with in a professional environment. It was easy to setup, and I haven't experienced any outages.
What do you dislike about the product?
Centralizing your auth to one app has security concerns, but so does managing user authentication across dozens of apps by hand. Ultimately we decided Jumpcloud was a better solution.
What problems is the product solving and how is that benefiting you?
Jumpcloud is allowing us to manage access to all of our apps in a central location without needing to interact with dozens of apps directly.
A fantastic platform form managing our devices
What do you like best about the product?
It's super easy to get started, and the pricing makes it approachable for any size business
What do you dislike about the product?
The most difficult part was connecting Apple and Jumpcloud, but I think that's an Apple thing, not a Jumpcloud thing.
What problems is the product solving and how is that benefiting you?
Jumpcloud makes it easy to manage our employee devices, ensuring they're configuration is aligned with our internal company policies.
Easily configurable
What do you like best about the product?
The capabilities of creating profiles and add them to Mac devices
What do you dislike about the product?
The ui still looks cheap, I'd like you improve the ui to start looking fancier
What problems is the product solving and how is that benefiting you?
Easily enroll and deploy apps and policies to Mac devices
Implementation like A, B, C
What do you like best about the product?
Robust product with an excellent UI, which made learning and implementing the product a snap.
What do you dislike about the product?
I am not a big fan of RDP, but I use another program for that.
What problems is the product solving and how is that benefiting you?
Onbaording new employees
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