JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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All in one useful tool for managing account and laptop but expensive.
What do you like best about the product?
It provides all in one tool to manage user account and laptop.
What do you dislike about the product?
Too pricy. (This is the answer, no others)
What problems is the product solving and how is that benefiting you?
Able to control user's laptop.
Great, East and Intuitive MDM - Just What We Needed
What do you like best about the product?
1. East to use
2. Ready-to-use policies for our enforcments
3. Easy dashboards to make sure everything looks good.
2. Ready-to-use policies for our enforcments
3. Easy dashboards to make sure everything looks good.
What do you dislike about the product?
I would improve the fact that we need 2 different logins for admin and regular user, instead of just applying the "Admin" Features for admin users (Without the need to login in a seperate way).
What problems is the product solving and how is that benefiting you?
1. Login to endpoints using OKTA users
2. Enforcment of policies (running AV, okta login, screen auto-lock, disk encryption, etc.)
3. Remote installations of updated and such
2. Enforcment of policies (running AV, okta login, screen auto-lock, disk encryption, etc.)
3. Remote installations of updated and such
Feature Rich Suite for Managing Devices and Infrastructure
What do you like best about the product?
JumpCloud provides us with a single platform for MDM, SSO, SSH and more. It integrates easily with many third party applications such as Google Workplace, Jira, GitLab, Slack and can perform MDM services for Mac, Windows, and Linux. We moved our SSH key management into JumpCloud which makes access control to server infrastructure a breeze. From the user perspective, most things are transparent so it has been seemless to transition auth to existing systems into JumpCloud.
What do you dislike about the product?
The only hiccup that we have had so far is with device password syncing, specifically on MacOS. If a user updates their password on the portal (instead of on their device) the user can get stuck where they can't login because the password has not been pushed to the device yet.
What problems is the product solving and how is that benefiting you?
It is solving:
* Managing employee laptops with software, provisioning, security, and monitoring
* Integrating with our software suites for SSO
* SSH key management for infrastructure access
* Managing employee laptops with software, provisioning, security, and monitoring
* Integrating with our software suites for SSO
* SSH key management for infrastructure access
Awesome solution
What do you like best about the product?
How versatile it is, letting you create custom scripts to automate daily tasks
What do you dislike about the product?
The feature i like the least is policy management, and how to manage them, this has to improve
What problems is the product solving and how is that benefiting you?
Managing a large amount of devices, and automating repetitive tasks through scripts saving a lot of time
Exceptional Management
What do you like best about the product?
JumpCloud is simple, easy, and cost-effective. Yes, there are other platforms who are more feature-rich but for effective management of devices, none of them are going to rate higher than JumpCloud for me.
We use it to manage laptops and mobile devices. Setup, enrollment, and management are easily configured. Synchronization with Azure AD and Google Workspace are also simple and extremely easy to set up.
We also absolutely LOVE the MFA on login for laptops, something Intune does not provide
We use it to manage laptops and mobile devices. Setup, enrollment, and management are easily configured. Synchronization with Azure AD and Google Workspace are also simple and extremely easy to set up.
We also absolutely LOVE the MFA on login for laptops, something Intune does not provide
What do you dislike about the product?
The only things I would point toward with JumpCloud for improvement is the reporting structure and configuration options. The reporting structure is a little weak for an enterprise-level solution, but it is there at the bones.
Configuration options for mobile devices are pretty limited right now. To completely configure mobile devices, you still have to set up .mobileconfig files, which can be complex.
Configuration options for mobile devices are pretty limited right now. To completely configure mobile devices, you still have to set up .mobileconfig files, which can be complex.
What problems is the product solving and how is that benefiting you?
Our InTune management is extremely weak when it comes to managing Linux devices. JumpCloud does this super-easy, so we are using it for management of both Macintosh and Linux devices for policy management.
User management and provisioning with an ease
What do you like best about the product?
The JumpCloud is really easy to use. I've never personally implement the IdP before, and after one meeting i was very surprised with the level of customer support they offered even for small startup. Integration with AWS, Google for Business and overall implementation was easy and straight forward - especially with documentation provided to me right after meeting.
What do you dislike about the product?
I don't really have anything to mention over here.
What problems is the product solving and how is that benefiting you?
Managing privileges, Password policy, SSO, onboarding and offboarding with ease
Solid MDM Platform
What do you like best about the product?
Cross platform support
good capabilities for MDM
good capabilities for MDM
What do you dislike about the product?
there a room for improvment in Zero-Trust and SSO features
What problems is the product solving and how is that benefiting you?
Managemend of all devices with cross platform support
JumpCloud : Simplified Cloud Directory and Identity Management
What do you like best about the product?
What I like best about JumpCloud is its comprehensive approach to cloud directory and identity management. It offers a wide range of features, including user and group management, single sign-on (SSO), multi-factor authentication (MFA), device management, and more, all in one platform. This makes it easier for IT teams to manage their organization's identities and access controls, reducing complexity and improving security. Additionally, JumpCloud's platform is cloud-based, which means it can scale easily as your organization grows, and it integrates well with other cloud services and applications.
What do you dislike about the product?
One common concern about cloud computing, including simplified cloud directory and identity management solutions like JumpCloud, is the issue of data security and privacy.
What problems is the product solving and how is that benefiting you?
Streamlining Identity Management: How JumpCloud Solves Key Challenges and Boosts Organizational Efficiency
JumpCloud is a great identity provider
What do you like best about the product?
Hard to pick 1 thing; user & device management is great, and SSO capabilities with other third party applications
What do you dislike about the product?
There are currently limited reporting options available
What problems is the product solving and how is that benefiting you?
JumpCloud is serving as a centeralized system for user identity and device management.
Best and Easy solutions for SAML and LDAP based applications.
What do you like best about the product?
JumpCloud no doubt has Ease of Use and implementation along with Features it provides like SAML, LDAP, OIDC, etc.
What do you dislike about the product?
It's not something I have discovered yet as I use it in some test cases for my Labs understanding and it's good.
What problems is the product solving and how is that benefiting you?
It's SAML based SSO is quite simple and Easy to integrate with Front-end Proxy i.e. Load balancers
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