JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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Good Product that is improving
What do you like best about the product?
The thing I like most about JumpCloud is that they are receptive to changes that clients request, and the product's interface is very user friendly as well as very easy to implement across your device stack.
What do you dislike about the product?
I wish there were more pre-baked commands built into the product for unix systems
What problems is the product solving and how is that benefiting you?
JumpCloud is providing our company with an MDM for our mac devices which is a step in the right direction for us
Convenient and easy to use!
What do you like best about the product?
JumpCloud is quick and easy to use. Integrates everything into one platform, which is convenient!
What do you dislike about the product?
A lot of information in the dashboard to learn, but once you do, its quite simple.
What problems is the product solving and how is that benefiting you?
Centralized security in one place. This helps us with onboarding/offboarding employees. Also convenient for password resets, etc. All around very helpful
Nearly perfect replacement for Active Directory
What do you like best about the product?
We needed to find a cloud-based replacement for our onprem Active Directory environment. We evaluated several platforms and ended up with Jumpcloud. What you're getting is not just a centralized cloud-based user management portal, but a complete platform that integrates a lot of things we actively use. Noteably, MDM, 2-factor authenitcation, device management, and RADIUS. Our old MS Active Directory did not have these features, or at least it wouldn't have been easy to integrate this without significant 3rd party costs. Jumpcloud includes all of this in a single platform, which we needed to implement for security and compliance.
What do you dislike about the product?
There were a few times that I needed technical support, and they can be a little slow to respond at times. I found one or two bugs in the platform. However when I did get the support, their level of technical exptertise is exceptional.
What problems is the product solving and how is that benefiting you?
Provide Identity management for all our users that integrates with enterprise features, such as SSO, VPN, and MFA.
Integrating JumpCloud into our IT infrastructure has been nothing short of a game-changer
What do you like best about the product?
As a small company, we're always mindful of our budget, and JumpCloud's transparent pricing model has allowed us to access enterprise-grade IT management tools without breaking the bank. The value we've derived from JumpCloud far exceeds its cost, making it a no-brainer investment for any small business looking to optimize its IT infrastructure.
What do you dislike about the product?
Our small IT department of 2 people can honestly say we don't dislike anything about JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud's cloud-based approach has provided us with unparalleled flexibility and scalability. Gone are the days of grappling with on-premises servers and cumbersome legacy systems. With JumpCloud, we can seamlessly adapt to our evolving needs, effortlessly adding new users and devices as our company grows.
Excellent tool for controlling your devices
What do you like best about the product?
We have been using the tool for over 4 years and have always had a lot to praise. The tools within the solution bring a very high level of security, helping us to guarantee the use of equipment remotely with the greatest possible control and great results to this day.
I recommend it to everyone who is looking for and comparing it with other tools on the market for your easy implemetation, use,integration and great support.
I recommend it to everyone who is looking for and comparing it with other tools on the market for your easy implemetation, use,integration and great support.
What do you dislike about the product?
The price is not bad, but it could be better.
Bring CPU and memory consumption metrics to evaluate equipment replacement or rotation
Bring CPU and memory consumption metrics to evaluate equipment replacement or rotation
What problems is the product solving and how is that benefiting you?
As our work environment is basically remote, controlling devices and SSO from a centralized point of control were the aspects that helped me the most in using and maintaining the solution.
Friendly and easy to use it
What do you like best about the product?
How easy is to manage applications and new users assign to the endpoint.
What do you dislike about the product?
Is not so simple to audit some information from endpoints, for example, those needs I need a list of the applications that was recently installed on the endpoint. I couldn't find it.
What problems is the product solving and how is that benefiting you?
JumpCloud helped to streamline process to apply policies to manage endpoints as laptops, smartphones and tablets. This is super helpful in terms of controlling and maintain our equipment making our lives easier!
I like to work with it, make a lot of things easier
What do you like best about the product?
User and device managment and the API that provides a lot of control
What do you dislike about the product?
I think JumpCloud could be better at commands interface
What problems is the product solving and how is that benefiting you?
Jump is managing all machines and it's helping a lot with policies and managment
JC is a good MDM portal for MAC & WIN platforms .
What do you like best about the product?
Conditional policy & Policy management is good features must say .
What do you dislike about the product?
CSM should be more aquarate and should thing in CU point of view once request is raised .
What problems is the product solving and how is that benefiting you?
Currently they have to work on more realstic UI in admin console.
Excellent idea but the product is not there yet
What do you like best about the product?
As an identity management tool, it is very solid and reliable, SSO, end-user experience is ease and fluid.
What do you dislike about the product?
It seems like they are trying to implement too many features at the same time: Password manager, software deployment, and RMM. In theory, it is a great idea, but the delivery is very mediocre; none of these solutions work in a reliable way.
What problems is the product solving and how is that benefiting you?
We are trying to implement Jumpcloud as an overall solution for all our IT needs.
CommonLogin method for various services
What do you like best about the product?
Central location for managing access to the various company services
What do you dislike about the product?
A little convoluted and long-winded way of login. A fingerprint login or facial recognition (Apple devices) would be better
What problems is the product solving and how is that benefiting you?
Single sign on for various services. Less passwords to remember while still being secure.
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