JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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External reviews are not included in the AWS star rating for the product.
Great product to start and grow with
What do you like best about the product?
Jumpcloud has provided us many features that have allowed us to start out as a smaller organization and grow to our current size with minor changes and effects to the way we manage devices. The features like remote assist and the hosting of a radius server has been pivotal in our ability to function throughout the pandemic and currently.
What do you dislike about the product?
The pricing structure did change recently and as a result we had to go more a la carte with our features and plan in order to get what we wanted for a price we felt was reasonable. Some features that are offered in the plan we would have been opted into were not things we would use or need.
What problems is the product solving and how is that benefiting you?
Jumpcloud is allowing us to easily manage our users and the devices that they have access to. It has also provided us remote assist capabilities that have been vastly helpful in remote work situations.
MDM made simple
What do you like best about the product?
After using a few different MDM platforms, JumpCloud is head a shoulders above the rest. It's ease of use and powerful, intuitive feature sets makes using JumpCloud a blast. Out internal IT team is much more efficent utilizing JumpCloud to manage our IT needs
What do you dislike about the product?
Improvements could be made on the MAC side - the admin account can unsync/force password update, if the admin account hasn't logged into the MAC for some time.
What problems is the product solving and how is that benefiting you?
SSO to applications is huge for our user base and remote management of computers streamlines support.
Extremely useful and efficient
What do you like best about the product?
The system gives the IT team enormous control over business devices, allowing scripts to be run on multiple devices simultaneously, saving a lot of time without the need for manual action on the device.
What do you dislike about the product?
I would like there to be some more specific policies for devices, the existing ones are very good but it would be great if there were a few more options
What problems is the product solving and how is that benefiting you?
Jumpcloud helped me make devices more accessible for greater control and assistance, saving me a lot of time, allowing me to run updates on devices quickly and efficiently
Waaay better than Entra + Intune
What do you like best about the product?
1 unified platform to manage IAM across all your endpoints. Windows, Mac, Linux, iOS, Android
What do you dislike about the product?
Could be a 1 stop shop for a lot of compliance controls as well if they would certify to CMMC L2.
What problems is the product solving and how is that benefiting you?
We have quite a few clients for whom AD doesn't make sense and Microsoft is more expensive and complicated to manage than JumpCloud.
Best in usermanagement and device management
What do you like best about the product?
This is the best plateform for user management and as well as device managemnet.
What do you dislike about the product?
some issue with 22.04 install jumopcloud agent.
What problems is the product solving and how is that benefiting you?
Management of users and device also
I'm a SRE who has 8 years of industrial experience in same domain.
What do you like best about the product?
I didn't use all the features in jumpcloud. But user directory and sso looks simpler and same time it has more feature than what I used previously
What do you dislike about the product?
Some times it's hard to find the documentation which relevent to latest implmentation.
What problems is the product solving and how is that benefiting you?
I used jumpcloud sso with AWS identity manager.
Been using JC for a while now
What do you like best about the product?
JC is a comprehensive tool for Identify management and MDM. To top that it has multi OS support.
What do you dislike about the product?
It was a bit difficult to understand at the beginning. Now I have got a hang of it. Still needs to improve a lot on the ease of usage side. Sometimes it gets too confusing
What problems is the product solving and how is that benefiting you?
MDM
Identity Management
SSO
Identity Management
SSO
Very good tool to manage the devices from a company
What do you like best about the product?
They profile can be installed directly and make sure the information is safe from day one
What do you dislike about the product?
Active Directory integrations can be tricky
What problems is the product solving and how is that benefiting you?
Manage the devices from my company
Simple and easy to use
What do you like best about the product?
Inventory management has been much easier since we transitioned.
What do you dislike about the product?
I have not come across any thing that I dislike so far.
What problems is the product solving and how is that benefiting you?
Keeping devices up to datae
I've found it difficult to get users setup, and Jumpcloud promised became a less helpful.
What do you like best about the product?
The actual product is great. I like how (when they're configured) I am able to use jumpcloud to control systems and maintain accounts.
What do you dislike about the product?
I just think we need a larger team. But:
1. SSO was painful to setup.
2. Phones are a nightmare to setup
3. Computers were difficult to setup because they don't support Windows Home, or MS accounts.
1. SSO was painful to setup.
2. Phones are a nightmare to setup
3. Computers were difficult to setup because they don't support Windows Home, or MS accounts.
What problems is the product solving and how is that benefiting you?
It prevents a few phones from getting locked down due to account-locks. It gives us some control of employee systems and help troubleshoot them.
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