JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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Team Leader IT
What do you like best about the product?
Easy to install, Emlimation also very easy and quick. We get the customer support at every time. We use the JC login daily for login and reporting. Integration of JC with another aplication very supporting and easy.
What do you dislike about the product?
If we get the DB access of the assets we will create the reports as per management requirement. Some modification in assets module very good for day reports and assets management.
What problems is the product solving and how is that benefiting you?
We will able to share the assets and login user details as per management and opetation requirement also we able to resolve the users issue of application installation and user login password related issue. We able to manage as per users.
It's great until it isn't.
What do you like best about the product?
Support is generally helpful. Product is easy to grasp. Roll out is fairly seamless/low friction. Controls are thoughtful and well explained.
What do you dislike about the product?
I can only speak to a macOS centric environment here, but when things go wrong with JumpCloud they go really wrong. And often when they go wrong you'll find yourself or someone else heading to the Apple Store to go through the rigamarole to unlock a device because JumpCloud can't connect/doesn't work/caused some system problem. (Also, JC support will tell you themselves you need to go to the Apple Store.)
Effectively, I think this is a great tool for a small to medium sized business - at most, but once we hit more users we'll be looking to shed this tool.
Effectively, I think this is a great tool for a small to medium sized business - at most, but once we hit more users we'll be looking to shed this tool.
What problems is the product solving and how is that benefiting you?
Provides an MDM and support solution. It's a benefit because it allows us to do this fairly quickly and keeps us in compliance.
Still getting a feel but so far so good.
What do you like best about the product?
Good dashboard for systems.
One-touch deployment.
Remote support.
One-touch deployment.
Remote support.
What do you dislike about the product?
Not compatible with Chromebooks.
Still a fairly new user so need more time to get to know the MDM.
Still a fairly new user so need more time to get to know the MDM.
What problems is the product solving and how is that benefiting you?
Mobile device management. Allows us to deploy new devices with systems already intact. Keeps up with our required security protocol.
SSO Power House
What do you like best about the product?
SSO capabilities and directory services help manage our devices and permissions smoothly. Works great with a BYOD and serverless environment.
What do you dislike about the product?
There really isn't anything that I personally dislike. They're constantly updating the software and are always open to improvement changes based on our business needs.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping our team stay connected and accessing software services efficiently.
JC Overview
What do you like best about the product?
Ease of integration with other tools we use
What do you dislike about the product?
Slight speed issue with integratioin to Solar Winds Samange. Takes a day to be updated when things are added in JC.
What problems is the product solving and how is that benefiting you?
The best use we have for it is updates being mandatory so systems stay up to date and knowing if an employee leaves us or is let go that we can lock down their system even if they are remote.
Jumpcloud's Experience
What do you like best about the product?
Good user friendliness and excellent user experience
What do you dislike about the product?
I would say MAC operating system management
What problems is the product solving and how is that benefiting you?
User management, device management
JumpCloud Provides Simplicity in a Complicated World
What do you like best about the product?
JumpCloud just works. All our SASS applications connect easily and we have on central place to control our users and devices. It provides assurance that our data is secure and our users are protected.
What do you dislike about the product?
If there is one thing I would change is the limitations of the MDM functions. However, JumpCloud continues to add additional functionality on an almost daily basis.
What problems is the product solving and how is that benefiting you?
Before JumpCloud our service desk team was forced to provision and support many disparate systems each with their own limitations. With JumpCloud we have not only improved efficiency of user provisioning and management but we have also reduced cost and improved service delivery time.
Finally a solid MDM for Ubuntu!
What do you like best about the product?
After some research we could build a solid MDM to administrate the Linux devices we have in our fleet. This was a huge step to not only check for i.e. disk encryption and passcode length and settings but we can even remotely wipe the devices in the case of an incident.
Deployment was easy and with just a terminal command we can enroll the devices, JumpCloud team assisted us during the process until everything worked as expected.
There are tons of features in JumpCloud we haven't explored yet!
Deployment was easy and with just a terminal command we can enroll the devices, JumpCloud team assisted us during the process until everything worked as expected.
There are tons of features in JumpCloud we haven't explored yet!
What do you dislike about the product?
On our usecase, I'd say that sometimes the command output/return is a bit opaque. We don't have, in some cases, enough evidence for the delivered commands.
What problems is the product solving and how is that benefiting you?
Administrating Linux devices.
Reliable and Flexible
What do you like best about the product?
Simple user groups management and mfa authentication for admins
What do you dislike about the product?
scope for improvment in user roles. manager role name is confusing
What problems is the product solving and how is that benefiting you?
Access Management
decent all-in-one solution, but very jack of all and master of none
What do you like best about the product?
allows you to manage all your devices (windows, mac, android) in one place
What do you dislike about the product?
all systems are very basic and limited, compared to products specifically targeting mac vs windows
What problems is the product solving and how is that benefiting you?
allows you to have all your apple and windows devices in one place instead of multiple systems
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