JumpCloud
JumpCloud, Inc.External reviews
3,759 reviews
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External reviews are not included in the AWS star rating for the product.
Easy Setup with Solid IDP and MDM Features
What do you like best about the product?
I have been using JumpCloud for around two years and find it incredibly useful for both Identity Provider (IDP) and Mobile Device Management (MDM) tasks. The setup was simple and straightforward, which was a crucial factor for our team when we first implemented it. I appreciate how JumpCloud allows us to efficiently manage our company's devices and facilitate employee logins, making IT management seamless. The ability to perform MDM is especially vital as we accommodate remote employees, ensuring their devices are securely managed. JumpCloud’s RADIUS functionality has proven to be particularly effective in enhancing our IDP capabilities. I am confident that if JumpCloud continues to add new features, especially ones that enhance control over Apple devices, it will integrate even more seamlessly into our workflow. This progression keeps me inclined to consider repurchasing and recommending the platform to others.
What do you dislike about the product?
I wish there was more granular control over Apple devices.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to perform MDM on devices and manage IDP, simplifying employee logins and supporting remote work efficiently.
Intuitive Portal and Stellar Support Make Jumpcloud a Standout Choice
What do you like best about the product?
I like how fluid and well-designed the Jumpcloud admin portal is. It provides all the information that you need without bothering you with a Tsunami of text and over stimulating your brain to struggle to focus on what you are trying to achieve. The portal is really self-explanatory for what you are wanting to achieve with your client devices.
If you run into an issue, their customer support is top-notch and always willing to help make sure you are not left in the dark.
I would recommend Jumpcloud to anyone who wants a powerful cross OS platform for your business.
If you run into an issue, their customer support is top-notch and always willing to help make sure you are not left in the dark.
I would recommend Jumpcloud to anyone who wants a powerful cross OS platform for your business.
What do you dislike about the product?
Nothing. Jumpcloud continues to improve on new functionality and features. Keep up the good work!
What problems is the product solving and how is that benefiting you?
Jumpcloud is all about simplifying and that alone is top tier in my books.
Excellent SSO and Device Management, But Clunky Password Manager Experience
What do you like best about the product?
Jumpcloud is great as far as SSO integrations for other applications, and device management goes. I use the SSO page for AWS and Gitlab daily.
What do you dislike about the product?
Using the device agent, and jumpcloud password manager feels very clunky.
What problems is the product solving and how is that benefiting you?
Jumpcloud has helped us to meet ISO27001 and Cyberessentials Plus by allowing us to put standardised controls in place. This has made cumbersome certifications much more accessible to us as a small organisation.
Simplicity at Its Best
What do you like best about the product?
I like how simple and easy it is. The support is very fast aswell.
What do you dislike about the product?
It sounds dumb but I cant stand having to open my phone to get a code to get on my computer and to open jumpcloud.
What problems is the product solving and how is that benefiting you?
The cyber security
Good Chrome Upgrade Feature, But Limited App Support
What do you like best about the product?
The ui and specifically, the users and devices see options. Really easy to use.
Good costumer support.
Good costumer support.
What do you dislike about the product?
There are not enough apps that can be upgraded automatically.
Not updated on the minute for the most part.
Not updated on the minute for the most part.
What problems is the product solving and how is that benefiting you?
mdm
Reliable Remote Desktop, Occasional Device Glitches
What do you like best about the product?
remote desktop services work really well
What do you dislike about the product?
on some devices it sometimes errors out and stops reporting requiring a reinstall.
What problems is the product solving and how is that benefiting you?
patching and remote support primarily.
Easy to Use and Secure, But Faces Strong Competition
What do you like best about the product?
Ease of use, ability to replace a full server for user security
What do you dislike about the product?
Other products on the market also work well and cost effective
What problems is the product solving and how is that benefiting you?
Clients have aging servers and want alternatives to replacement
Effortless Management and Cross-Platform Power
What do you like best about the product?
I appreciate how easy it is to manage, along with its strong cross-platform capabilities.
What do you dislike about the product?
I've experienced occasional problems with software deployment and policy enforcement, and I also find the pricing to be somewhat on the higher side.
What problems is the product solving and how is that benefiting you?
This platform enables junior team members to provision access easily, thanks to its minimal learning curve. It also lets us efficiently manage Windows, Mac, and Linux systems all within a single platform.
Great Multi-Platform Support, But Navigation Needs Improvement
What do you like best about the product?
Multi-platform support, focus on identity
What do you dislike about the product?
Challenging to navigate, especially when looking for specific functionality
What problems is the product solving and how is that benefiting you?
Good tools for managing software and configurations on Windows PCs; we didn't have a good tool to do this before (was using Meraki Systems Manager).
Intuitive and User-Friendly with Smooth Experience
What do you like best about the product?
It was easy to use, intuitive, the UX is good
What do you dislike about the product?
So far, we have not encountered any issues.
What problems is the product solving and how is that benefiting you?
The initial reason we decided to implement JumpCloud was a recommendation from our external auditor. Since then, it has made managing our personnel devices much simpler.
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