I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managing the transition of processes.
SS&C Blue Prism Intelligent Automation
SS&C Blue PrismExternal reviews
401 reviews
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Advanced language processing, useful for global business operations, and a quick setup
What is our primary use case?
What is most valuable?
Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer. A separate OCR needs to be brought in if the language is different from English.
Blue Prism was once the most expensive and advanced, especially when working with Java applications. However, the distinctions between Blue Prism and UiPath are blurring, offering similar advantages. UiPath has features that allow it to read and break down scanned copies into readable text, which is beneficial.
What needs improvement?
Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators. Blue Prism initially had more security features, differentiating Bluetooth services from UiPath. I am not sure if this difference still exists, but it was stated to be more secure when I began working.
For how long have I used the solution?
I have been involved in using these tools for around ten years.
How are customer service and support?
I have not raised any technical queries with UiPath, yet I am aware there are many initiatives available. UiPath has a certified partner program.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used Blue Prism when I was working with Tech Mahindra Prism around 2017 and onwards. Blue Prism was notably more costly and advanced compared to UiPath at that time.
How was the initial setup?
Setting up a developer environment for UiPath did not take more than 15 to 20 minutes. It was fairly easy and compatible.
What's my experience with pricing, setup cost, and licensing?
Blue Prism is more costly compared to UiPath with regard to robotic licenses and orchestrators.
What other advice do I have?
Before implementing RPA, it is important to conduct a technology assessment to understand the systems' features and technology setup. This information is crucial to prescribing the right solution.
I'd rate the solution nine out of ten.
I have used this to basically scrap data from web applications & its been very helpful and great...
What do you like best about the product?
1. It is suitable to create basic rule based tasks such as simple data scraping using web selectors.
2. It is suitable to create complex AI driven, Machine learning driven solutions as well for large and real time data handling for big enterprise level projects also.
3. Customer support is great has community to ask for help if stuck anywhere ,so its eassier to implement aything
2. It is suitable to create complex AI driven, Machine learning driven solutions as well for large and real time data handling for big enterprise level projects also.
3. Customer support is great has community to ask for help if stuck anywhere ,so its eassier to implement aything
What do you dislike about the product?
Frequency of using , I have mostly been using his for small-level data scraping applications ,Its been a great learning curve for me...
But when it comes to set up for the large and AI driven projects , set up & integration is a little complex is what i felt
But when it comes to set up for the large and AI driven projects , set up & integration is a little complex is what i felt
What problems is the product solving and how is that benefiting you?
It mainly helps in humans doing the same jobs daily , say like fetching details from a known well known file and the format of data , it basically reduces humans repetitive jobs by building ruole-based bots.
Revolutionizing Business Management Process
What do you like best about the product?
Expert of Robotic process automation.
Impowered with Deep learning.
scale the operation quickely.
variation of all type service facility related to RPA
Automatic customer support facility for clients 24*7 .
single view of opertaion under one platform where you can manage automation and business management.
Ease of use with Blue Prism user friendly interface.
Impowered with Deep learning.
scale the operation quickely.
variation of all type service facility related to RPA
Automatic customer support facility for clients 24*7 .
single view of opertaion under one platform where you can manage automation and business management.
Ease of use with Blue Prism user friendly interface.
What do you dislike about the product?
Integration Complexity.
Mastering the platforms full capability will take time.
Mastering the platforms full capability will take time.
What problems is the product solving and how is that benefiting you?
We are using RPA for managing employee Onboarding, salary, and for management records.
Perfect for beginners, but still has room to grow.
What do you like best about the product?
easy to use especially for a first time RPA developer.
What do you dislike about the product?
when doing surface automations and too many elements matched, the app freezes up for the longest time and had to be forced closed. when doing heavy testing, it's a hassle to force close the app repeatedly.
What problems is the product solving and how is that benefiting you?
A lot of repetitive tasks are able to be passed on to bots and no longer done by the business users. This frees up a lot of time to do other tasks.
A very good tool for all your automation activities
What do you like best about the product?
The different modules and ease of access to the users. without even the knowledge of coding users can perform automation activities like sending automated mails, deriving data from websites etc.
What do you dislike about the product?
Does not work on certain appliactions without robot automation, there is no forum for discussing questions or solving issues.
What problems is the product solving and how is that benefiting you?
I created a robot that could fetch data of updated detials on a webpage and email me the same every morning, puls I used it for autmated testing of webpage.
Solution Architect specialized in RPA, ML and Intelligent Automate
What do you like best about the product?
It provides robust fuctionality in a drag and drop, low code/ no-code environment to automate processes using RPA.
What do you dislike about the product?
The platform makes it dificult to create custom solutions and fuctionalities, plus it is a huge cost on infrastructure and licensing.
What problems is the product solving and how is that benefiting you?
Automate repetitive tasks for clients withing a digital BPO, from prior authorization in health insurance, to reporting and QA in customer service.
Review for BLUE PRISM as a RPA tool for automation
What do you like best about the product?
The best part was the ability to scale up further, automated the repetitive work & the integration was quite manageable
Plus it has so many other enterprise grade features
Plus it has so many other enterprise grade features
What do you dislike about the product?
I'm not sure if its high cost a cons or not, but some topics don't have much resources available which make it hard to setup initially
Rest all was handy and good
Rest all was handy and good
What problems is the product solving and how is that benefiting you?
The manual tasks were really a bottleneck in the daily schedule. Blueprisn helped in eliminating those and now our repeated tasks are more organised
AV and Blue Prism
What do you like best about the product?
We have trialed the Blue Prisim intelligent automation platform as an audio video intergrator, due to covid and supply chain issues, it has allowed us to use its accounting automation to verify products on account and avaliable quanities through price to allow our sales team to piviot in any number of tie sensative situations.
What do you dislike about the product?
only issue we had in our trial was if the software would intergrate with the Q360 better to allow it to automate more of the tedious aspects of accounting through the software
What problems is the product solving and how is that benefiting you?
it allowed us to piviot in a quick and seemless way when we had product shortages throughout the covid issues
Highly recommend
What do you like best about the product?
Reliable
Handles high complexity processes
User friendly
Handles high complexity processes
User friendly
What do you dislike about the product?
No tutorials available for new learnings
What problems is the product solving and how is that benefiting you?
To combat repetitive high complex processes
Happy with it
What do you like best about the product?
The user friendly interface is make it easy to navigate/
What do you dislike about the product?
The initial setup is time-consuming and a bit confusing
What problems is the product solving and how is that benefiting you?
Automate repetitive and time consuming tasks easily.
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