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197 reviews
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External reviews are not included in the AWS star rating for the product.


    Piotr J.

A tool for the future

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
The translator is intuitive.
The saved chats feature is very good because you can go back to translate a conversation at any time.
Good option for ready-made answers
You can use multiple languages for translations and divide the case into different sections.
Managers and leaders can manage and check employees, their performance and the cases they solve
Possibility to archive all chats by logging out
What do you dislike about the product?
Ready-made templates are a very good option, but this database would have to be extended to improve functionality.
Some phrases need refining as they contain errors
Problems logging in when there are too many chats.
No possibility to select several chats at the same time for archiving
It is not possible to edit the sample answers.
Option of single archives only or all archives. No grouping possible
What problems is the product solving and how is that benefiting you?
Thanks to Unbabel I can go back in my translation history, which makes my work easier.
I can use multiple languages for translations and divide the case into different sections.
Managers and leaders can manage and check employees, their performance and the cases they solve
The saved chats feature is very good because you can go back to translate a conversation at any time.
Recommendations to others considering the product:
A great tool for working on different translations.
You can use multiple languages for translations and divide the case into different sections.
It is possible to manage the grouping of a given translation by number
Possibility to archive all chats by logging out
Managers and leaders can manage and check employees, their performance and the cases they solve


    Financial Services

The translator makes mistakes, it happens that he does not translate individual words.

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
Possibility to sort messages according to recently translated, archiving all chats at the click of a button.
What do you dislike about the product?
There is no automatically detected language in which I answer.
What problems is the product solving and how is that benefiting you?
Conversation with foreign clients in their native language.


    Piotr R.

Its always very fast

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
I like UI, its very user friendly. You got this guys
What do you dislike about the product?
I would love to change languge in single case
What problems is the product solving and how is that benefiting you?
Im working in PayPal customer service, so we handle similar cases like in online banking


    Alternative Dispute Resolution

Works quickly and is intuitive

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
Nice translation changes that skip minor errors like typos
What do you dislike about the product?
Having to click on the arrow to change the translation direction. This should change automatically, detecting the entered language
What problems is the product solving and how is that benefiting you?
speed of translation and ability to archive work


    Consumer Services

very good expirience with Unbabel

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
Ability to learn other languages while working
What do you dislike about the product?
Sometimes program has its errors and they could be difficult to solve
What problems is the product solving and how is that benefiting you?
Mostly customer problems


    Consumer Services

Good

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
This is so fast, especially from any language to english, easy to use
What do you dislike about the product?
Sometimes there is errors which make it slow
What problems is the product solving and how is that benefiting you?
Talking with customer


    Ma Elaine T.

Unbabel translator enables effective communication between people around the world.

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
Highly skilled translators and the translator is user friendly.
What do you dislike about the product?
Sometimes it took a long time to translate.
What problems is the product solving and how is that benefiting you?
Due to language barrier with other clients unbabel helps me to understand and to be understand better.


    Consumer Services

Unbabel experience

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
User-friendly, navigations are easy. The Smart Assistant is also a great help to not necessarily need to switch translations manually.
What do you dislike about the product?
Some translations are not accurate, and there are words that the one we are speaking to does not understand. It would be better if the language was native-friendly and had polite or formal words used instead.
What problems is the product solving and how is that benefiting you?
Most customers are native speakers, so communicating with them in the language that they understand and is fitting for a business environment is good.


    Banking

Easy and quick to use

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
For me, the best part is the constant development of this tool. Additionally, it is very easy to use.
What do you dislike about the product?
Sometimes you have to wait a long time for some translations. Small mistakes in the word prevent the whole word from being translated.
What problems is the product solving and how is that benefiting you?
Thanks to unbabel I can solve the problems of people who write to me in a language I do not know.


    Airlines/Aviation

I use it to translate from German to English and ViceVersa

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
It's fast and professional when translating from German to English, also from English to german, professional translation.

The only competitor I use is google. but I would not compare as the AI used to translate takes a different approach
What do you dislike about the product?
-It takes a lot to translate from English to German, sometimes up to 1 hour
-the translation from German to English sometimes lose it's meaning.
- the numbers gets lost in the translation
What problems is the product solving and how is that benefiting you?
Professional translation in the Aviation field

Definitely, as by using it, it facilitates the business and makes it more productive, also from the business performance point of view. Our customers make sense of the excellent translation.