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Fantastic Partnership - more than a product
What do you like best about the product?
Working with Unbabel is more than a translation solution, it's a partnership for support. The support offered by Unbabel is incredible, the account managers are friendly and helpful. Jeanne in particular has been great to work with.
What do you dislike about the product?
There are teething issues when first onboarding languages, this is understandable as it's a human translation tool; humans and automation is prone to error without enough guidance at the start.
What problems is the product solving and how is that benefiting you?
It's a dream to hire for talent instead of languages, focusing on the quality of candidate and experience not just speaking the max European languages, it's allowed us to scale support fast.
A Great Partner
What do you like best about the product?
Unbabel has dramatically simplified our workflows related to supporting users in other languages. Its accuracy was quite good out of the box and has only improved from there. They have been very receptive to feedback and great partners to work with.
What do you dislike about the product?
I have minimal complaints, and those that I have had were quite specific to our setup. Unbabel has been receptive to our feedback and passed it along to consider for improvement in the future.
What problems is the product solving and how is that benefiting you?
Before Unbabel we used contractors to translate our messages from English to a user's preferred language. Unbabel has allowed our Happiness Engineers to reply directly, simplifying our workflows and reducing our management of contractors.
Very good translator
What do you like best about the product?
What I like most about this translator is that it works very fast and the translation is shown as a message and it is continuous, which makes you see the full conversation
What do you dislike about the product?
Sometimes there can be some verbal errors, which are not good because they mean something different from what the person described
What problems is the product solving and how is that benefiting you?
I use unbabel to translate Dutch at work and it will help me in my work itself. Because it translates very quickly, the work becomes fast
Recommendations to others considering the product:
Using unbabel, give it time to translate and be patient
I would recommend unbable to any friend of mine.
What do you like best about the product?
I like everything very much, I would not change anything
What do you dislike about the product?
I wouldn't change anything, it's fine andsatisfying
What problems is the product solving and how is that benefiting you?
Resolves issues for all customers regarding payments and their account. I was able to help many clients who were very satisfied with my work.
I think unbable is the best translator i've ever worked
What do you like best about the product?
In my opinion the best thing is that i dont see mistake in translate
What do you dislike about the product?
There is no such a thing. I like very much unbabel.
What problems is the product solving and how is that benefiting you?
I am study english and unbabel help mi with that
Unbabel tool is a great help regarding my job as we translate Japanese emails.
What do you like best about the product?
I think the pro of unbabel is translating accurately.
What do you dislike about the product?
I think I dont like long translations as it takes time but its okay.
What problems is the product solving and how is that benefiting you?
Japanese emails regarding in their reservations from Booking.com
ONE OF THE MOST USER FRIENDLY APPLICATION
What do you like best about the product?
One of the quickest applications. It speeds up the process of customer service.
What do you dislike about the product?
Sometimes it takes more than 30 - 40 minutes.
What problems is the product solving and how is that benefiting you?
Customer service.
Unbabel has been very helpful to us during our work
What do you like best about the product?
Every time we use Unbabel it makes our life easier in assisting our guests, especially if it is not our native language
What do you dislike about the product?
Sometimes it takes time before the translation is finished
What problems is the product solving and how is that benefiting you?
Translating the emails, words, phrases to whatever language we need to translate
It was fast and efficient tool
What do you like best about the product?
Fast Translation, excellent grammar, and efficient work
What do you dislike about the product?
I don't have any bad things to say about this tool.
What problems is the product solving and how is that benefiting you?
In the customer service world, it is essential to have tools like this to reach out to customers that have different langauage.
Unbabel is an efficient phrase translation program.
What do you like best about the product?
I like the speed of translation and the ease of use of Unbabel.
What do you dislike about the product?
Sometimes there is an altered sense of words.
What problems is the product solving and how is that benefiting you?
Communicating with PayPal customers from different countries.
Recommendations to others considering the product:
I recommend Unbabel, it is a very good phrase translation program.
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