Tyk Cloud, Hybrid & Self Managed API Management
Tyk Technologies LtdExternal reviews
40 reviews
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Honest rating and a short review
What do you like best about the product?
Relying company, with good products and overall support. Very responsive and proactive when dealing with defects or general questions. they also took into consideration the suggestions and new requirements that we had.
In general, I had a very good collaboration with Tyk.
In general, I had a very good collaboration with Tyk.
What do you dislike about the product?
Still, some of the products are not mature enough. For example, the Tyk Portal is still in beta version for a long time.
What problems is the product solving and how is that benefiting you?
Exposing APIs with our customers through tyk GW
A strategic solution enabling modern day API gateway provisioning and management
What do you like best about the product?
Tyk has provided us with a seamless API management platform featuring an API gateway, a user-friendly dashboard, logs, analytics and a dev portal. Tyk team helped us build a custom oAuth plugin to support some of our API feature teams who don't use typical authentication mechanisms. We have always received excellent technical support from Tyk consultants and valuable insights to alternate solutions whenever required within a reasonable turnaround time. Tyk team have massively influenced how we envisaged our API access control, monitoring and management capabilities and enabled us to build a future-ready, secure and scalable solution with measurable cost benefits compared to our existing gateway and aligns perfectly with our strategic roadmaps.
What do you dislike about the product?
Just a one-off occasion where we had a few issues with inconsistent logs with a new Tyk pump version which impacted our business and had to be rolled back from production. Few questions were raised around product stability across different environment configurations.
What problems is the product solving and how is that benefiting you?
Helping us move away from usage-based cost model and aligns perfectly with our strategic roadmap by providing a modern API management solution.
Ease of use
What do you like best about the product?
It is generally easy to set up and use straight away for simple POC or general use cases. But it does have intensive configurations for different needs as well. And more importantly, their gateway is open source, and you can know what they are doing. They do integrate with open source tools like jager, zipkin for tracing.
What do you dislike about the product?
Documentation wasn't their strong point, but it is improving now. Tyk Dashboard provides only simple analytics reporting; you need to pump the information into other tools to get more info about your APIs. Sadly their integration with cloud platform is not very deep, mainly just using them as infrastructure platforms, no integration with S3, X-ray, Secret Managers, etc.
What problems is the product solving and how is that benefiting you?
Initially, the developer portal was bare and unable to use at an enterprise level. However, they developed an enterprise developer portal that provides more customization for enterprise needs.
We trust Tyk to handle our growing amount of APIs at Bravissimo!
What do you like best about the product?
We love the Tyk Operator! It's a very progressive, cutting edge tool, and when running a Kubernetes environment slots right in with other tools we use that use the operator model! Being able to declaratively say how we want our APIs handled is great.
What do you dislike about the product?
Honestly not a lot! My minor gripes are probably around the terminology can sometimes be a bit confusing between dashboards and control planes.
What problems is the product solving and how is that benefiting you?
We are growing the amount of microservices we have. To assist our developers, we're building an internal developer platform that allows them to self-serve the creation of these microservices. We heavily integrate Tyk into our solution so that developers can easily deploy and secure their APIs in a consistent way.
A very good product, with lots of features to take advantage of
What do you like best about the product?
A great team to work with! No matter which business area we speak to we get a great experience, they are all great people. The product itself is also very good, far better than other API gateways I've used in the past
What do you dislike about the product?
Nothing I can think of. In the past we have witenssed some bugs which have sneaked thought their testing process but this has happened much less on v3.0.8 and 4.0.3 (so far)
What problems is the product solving and how is that benefiting you?
The biggest one we had was giving us a feature which allowed API producers to identfy the Gateway as a client using digital signatures, In most cases in the past this has been done using SSL verification but some Dev's dont want to utilise this tecnology. This was a great collabortive effort from both Tyk and my team.
Good product with very good customer service
What do you like best about the product?
Tyk support and account management do an excellent job at taking into account customers needs. We got the chance to be involved in design stages for features such as Dynamic Client Registration.
What do you dislike about the product?
Fix times for issues are not always great. From a user perspective this can be frustrating at times. In the past, timelines for fixes were not always clear. However, this has improved lately.
What problems is the product solving and how is that benefiting you?
Apart from the generic benefits of a an API Management Platform, we appreciate the easy extensibility through plugins and middleware that can be developed in multiple languages.
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