The best APIM solution we were able to find
What do you like best about the product?
We evaluated a handful of APIM solutions and Tyk ended up as our clear favourite. Here are a couple of points which to us made Tyk stand out over other solutions:
- Truely On-Premise and open source option without any "phone home mechanisms" (other vendors tend to push their Cloud/Hybrid solutions)
- Very easy to set up on Kubernetes
- Excellent choices of technologies which fit our existing tech stack (e.g. Postgres, Keycloak, Redis)
- Config as code ("Tyk Operator")
- Portal highly customizable via custom themes
- Well designed and intuitive UI (we found other solutions to often have overloaded UIs and/or a worse UX)
- Fair pricing
- Amazing communication and interactions with Tyk people, highly professional processes and materials
- In general a very well thought out solution
What do you dislike about the product?
During our setup process we found parts of the Helm/Kubernetes documentation to not be entirely exhaustive, however the Tyk team was very quick to help us with any questions we had
What problems is the product solving and how is that benefiting you?
We wanted to provide an API portal to our API consumers, where we can offer documentation and API credentials in a self-service manner.
A very good api management platform
What do you like best about the product?
Tyk is very customised and user friendly .
What do you dislike about the product?
One feature jwt token is missing. We have to generate jwt token outside and use it. Go lang plugin documentation needs to be little more precise.
What problems is the product solving and how is that benefiting you?
We are using tyk as integration tool between system and we are implementing custom logics inside tyk.
Ease of use and quick turn around
What do you like best about the product?
Its a simple gateway solution and it does its best at it . The support is good.. we asked for a feature request for an ldap authentication feature for dev portal and they implemented that in couple of days . We checked with Kong GW and they denied to implement it .We were able to seamlessly migrate from another GW too. Pretty stable and never had an issue in the last 4 years.
What do you dislike about the product?
setting up the GW using default settings is easy but a little tricky when setting up a production version of kubernetes . The support helped me to setup a kubernetes version but the documentation could have been better ..
Sometimes I observed that the latest version has features that dont work .. they need to do better in making sure all the previous features work in the new versions.
What problems is the product solving and how is that benefiting you?
Its a gateway solution for us for authenticating the request and proxy it .
The Tyk product in general is good.
What do you like best about the product?
For the most parts, Tyk support is helpful and resolve my concerns.
What do you dislike about the product?
We are using the Gold support package, although Tyk managed to support us within the guranteed response time, but I usually got responses late in the envening which is off hour, so I needed to wait until the following day. Probably because Tyk support team has different working hours?
What problems is the product solving and how is that benefiting you?
We use Tyk to expose our internal APIs to external clients and currently using API CRD codebase config.
Fastest to get up and running and fewer idiosyncrasies than competitors
What is our primary use case?
The common elements of the use case are a medium to a high volume of API calls, generally in a Microsoft-based environment, and occasionally Amazon. Implemented on the public cloud primarily for financial institutions.
Serving retail clients with a reasonably complicated system architecture involving legacy technology and a variety of more modern administration services and systems. Then, the full customer service frontend, where we've got the design interface plugged into the customer journey flows, makes those somewhat dynamic with a standard render forward from the CNA.
What is most valuable?
Of the non-Microsoft solutions, Tyk is probably the fastest to get up and running. It has fewer idiosyncrasies than many of its competitors.
The cost curve is far smoother, both in terms of volume and the number of calls it's running on, compared to most competitors. So it's a tad more expensive at the very low end, but the curve is nothing like Apigee or some of the others.
What needs improvement?
In terms of our usage, the main area of concern is that they tend to build enhancements slightly ahead of the considerations for what those enhancements and extensions are. So it could be slightly better communication with the customer base that would be my main issue with them. But as a product, it's very difficult to find any major faults.
For how long have I used the solution?
I have been using Tyk for two and a half years. I've worked for organizations where we've basically consumed them, acquired the product, or used it as part of our overall delivery solution.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
The scalability is very good. That was a key factor in the selection, like how it could be pushed to high volume and scalability, which seemed to be very good. We haven't as yet had a need to push it to that extent.
Our clients are mostly medium and enterprise businesses for this solution.
How are customer service and support?
There's always things where we need to go back to. Their support provision is very good, and they do provide routes to make inquiries, self-learn, etcetera.
But, I've never come across anything I would regard as ten, which is almost like I don't need to go to support.
There are things to go to support. That's usually about how to exploit it better rather than anything else.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have worked with Axway and Microsoft.
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, where one is difficult and ten is easy.
The deployment incorporates all elements, not just Tyk. So, the deployment time also depends on the configuration.
The actual setup can be done within a day. Like Docker and containerized... So the prep's quick, but it's a lot more than Tyk. So, deployment is not a material issue.
What about the implementation team?
We were the third party. We helped the clients with the deployment process.
What was our ROI?
It's hard to put a mark because the overall solution involves more than just Tyk. Tyk is just one component, so the ROI the customers see is on the entire system, not individual parts.
What's my experience with pricing, setup cost, and licensing?
The pricing is actually quite competitive. In Azure environments, it gets beaten by Microsoft API Gateway, but on the other hand, it offers some features that Microsoft lacks. So it really comes down to cost-benefit in the end.
I would rate the pricing a three out of ten, where one is cheap and ten is expensive.
What other advice do I have?
Understand the projected or expected growth rate, the nature of your API usage, and any industry-specific support available from Tyk or its competitors. Some tools are better suited for certain market sectors.
Most importantly, focus on the total cost, including anticipated server growth, not just call volume growth.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Tyk is an enterprise-ready open source gateway solution.
What do you like best about the product?
Tyk is an open-source platform that also supports identity providers with custom middleware solutions.
What do you dislike about the product?
More documentation needs to get added from the point of view of a developer
What problems is the product solving and how is that benefiting you?
We did a proof of concept (POC) with an open source gateway solution to test a multi-tenant solution. The API was built in Node.js, and Keykloak was used as identity provider.
Good product and lots of documentation available
What do you like best about the product?
We implemented an integration project with AWS Cognito that worked quickly and in which their support team helped us at all times. Additionally, the documentation on their website and all the videos they offer are very useful. They have many possibilities for securing APIs.
One of the standout features of Tyk API Gateway is its user-friendly interface. Setting up and configuring the integration was a breeze, thanks to an intuitive dashboard that allowed for quick and easy management of APIs, access control policies, and rate limiting. The overall user experience is excellent,
What do you dislike about the product?
The web interface is not included in the opensource version, although they offer temporary licenses for its use.
What problems is the product solving and how is that benefiting you?
Tyk API Gateway simplified the task of API management and security configurations
Great experience exploring the feataure
What do you like best about the product?
The architecture it followed and also the documentation.
Community help also seems to be very good when we raise any issue.
What do you dislike about the product?
1. Support for ARM completely
2. Took some extra time while building plugins with go and python as we needed follow community and other source to get more details.
What problems is the product solving and how is that benefiting you?
Plugin integration was the main thing which we looked into tyk, which is helping us to solve handling most use cases in front before hitting upstream.
New Tyk
What do you like best about the product?
Tyk is Open Source, Tyk is Cost-Effective, Scalable and Performance ...
What do you dislike about the product?
All It´s nice, why dislike?, Tyk is faster, more affordable, is more usable
and more highly rated by users.
What problems is the product solving and how is that benefiting you?
In summary, Tyk addresses the challenges associated with API management, security, and scalability. It empowers organizations to effectively manage, secure, and optimize their APIs, leading to improved reliability, security, and efficiency, which ultimately benefits the organization as a whole.
Very powerful and flexible
What do you like best about the product?
Tyk give us developers a great way to manage our API. I like that Tyk gave us developers a lot of flexibility via its plugins feature. And also how Tyk helps us build a one universal API for both graphQL and REST is very powerful. It's easy to implement because we can try the dashboard for 14 days. Also the community is pretty supportive.
What do you dislike about the product?
The playground of the graphql API cannot be changed, but it's minor. Several bugs still exists regarding graphql Federations. UDG still have N+1 Problems. Also, the tutorials is not really clear sometimes.
What problems is the product solving and how is that benefiting you?
Tyk solve a unified API Gateway and management , make us easy to implement GraphQL API interacting with REST and extracting data from their flexible authorization plugins. It makes us do things very efficiently and effectively
