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Reviews from AWS customer

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279 reviews
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External reviews are not included in the AWS star rating for the product.


    Real Estate

Zuora is a great billing system for our coming

  • June 26, 2019
  • Review provided by G2

What do you like best about the product?
We are able to do invoicing and reporting all within Zuora. It is so useful to be able to do multiple things in one system. Zuora has been great for our billing and reporting!
What do you dislike about the product?
Some of the reports and functions in Zuora aren't that intuitive, but once you figure out the ropes, Zuora is a great tool for billing and reporting.
What problems is the product solving and how is that benefiting you?
We were able to automate many manual processes once we started using Zuora. We are also able to run reports and customize them to our needs which is very useful.
Recommendations to others considering the product:
Zuora is a great billing tool especially if you are looking to automate. We have journal entry automation, orders and advanced AR. All of which have been invaluable in our daily work.


    Consumer Services

Zoura Smooth i

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
I use Zoura for customer follow up primarily for refund/credits and orders, and it has always been very user friendly and supplies what is needed consistently.
What do you dislike about the product?
I do not currently have anything I am unhappy with using the Zoura product.
What problems is the product solving and how is that benefiting you?
I am able to help customers with timely follow up for the billing related needs.


    Computer Software

Good for subscription based billing, lacking in accounting aspects.

  • June 20, 2019
  • Review provided by G2

What do you like best about the product?
Subscription base tracking and billing is great.
What do you dislike about the product?
Accounting processes is not. The lack of credit memos and use of CBA's gives not visibilty to true write offs. The inability to put in dynamic service term dates on write off's is also not good.
What problems is the product solving and how is that benefiting you?
Managing and tracking subscriptions and reporting on fields specific those subscription is great.
Recommendations to others considering the product:
Make sure accounting requirements/needs are aligned to other onsite finance systems


    Research

RevPro great for Revenue Automation

  • June 10, 2019
  • Review provided by G2

What do you like best about the product?
I love how RevPro can be highly customizable to fir any revenue recognition perfomance based on company’s policies.
What do you dislike about the product?
The interface of 3.5 is outdated and old. Performance is slow when uploading and running huge jobs.
What problems is the product solving and how is that benefiting you?
We are solving manual mistakes by allowing RevPro to calculate everything in an efficient manner.


    Tyler C.

Good results thanks to Zuora CPQ

  • June 07, 2019
  • Review provided by G2

What do you like best about the product?
Excellent program for large transactions. We also use Zuora CPQ to manage forms and compile quotes. It provides an extremely high speed of work. Normal personalization, it allows all users to create simple and functional ways to improve work. Quite easy to master this software.
What do you dislike about the product?
This software has no big drawbacks, the rest is not important.
What problems is the product solving and how is that benefiting you?
We use Zuora CPQ to manage forms and compose quotes, as well as conduct transactions.


    William A. G.

The system that exceeded my expectations.

  • June 07, 2019
  • Review provided by G2

What do you like best about the product?
I really like this program because through its different editions, it adapts to the needs of my company, it allows me to manage the different changes to be made to the products and their prices, as well as the administration of records and administration of taxes.

Zuora has an extraordinary technical support team, because I love that they had effective solutions that met our expectations and needs as a company, I also like that I can extract different reports, because that allows me to observe valuable data for my work meetings, plus that your billing system is very easy to use and is integrated with the sales team system.
What do you dislike about the product?
In truth, there is nothing that I do not like about this program, however, in certain occasions when having so many options it is heavy, but after you get used to it, it is very easy.
What problems is the product solving and how is that benefiting you?
Thanks to Zuora, this system has been of great help to the company, specifically for our billing process, since previously, we presented faults when subscribing customers as well as price changes and others, but these problems were solved using this system.

It has also allowed our customers to be more satisfied, because when making purchases, billing is done easily and quickly, as well as benefiting our employees because they can work more comfortably and in less time, which It has generated greater benefits for both the work environment and financially.
Recommendations to others considering the product:
I recommend this system because it adapts to any type of company, adapts to your needs and has an excellent technical support team. Without a doubt it is a great investment.


    Marketing and Advertising

Simple

  • June 06, 2019
  • Review provided by G2

What do you like best about the product?
Zuora is simple to use and helps automate billing
What do you dislike about the product?
preview of usage doesn’t work when you’re billing anything other than monthly
What problems is the product solving and how is that benefiting you?
We’ve been calculating a majority of our invoices in Xhosa


    Accounting

Zuora Review

  • June 06, 2019
  • Review provided by G2

What do you like best about the product?
Migrating data out of it isn't hard. It has deeper billing capabilities.
What do you dislike about the product?
Too many records. Quoting can be messy and difficult
What problems is the product solving and how is that benefiting you?
N/A


    Information Technology and Services

RevPro Review

  • June 06, 2019
  • Review provided by G2

What do you like best about the product?
Able to recognize revenue for difficult scenarios and cut the time o f the close.
What do you dislike about the product?
The system is still unstable. There are still many unexpected issues each month and the system can be pretty slow during the close.
What problems is the product solving and how is that benefiting you?
Using it to recognize complex revenue scenarios and cut the time o f the close.


    Retail

Manager Advisory

  • June 06, 2019
  • Review provided by G2

What do you like best about the product?
SSP functionality works better than several other vendors
What do you dislike about the product?
Performance and timely report generation issues
What problems is the product solving and how is that benefiting you?
We implemented Zuora RevPro for our clients to be compliant for the new standard