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    Togai by Zuora

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    Sold by: Zuora 
    Togai enables developers to work alongside finance teams to define and operate any pricing model with a solution that can be easily plugged into their existing data stack. Its metering system facilitates event ingestion from a variety of sources, and its flexible rating engine enables unique ways to package and bundle offerings. Developers can get started with Togai's self-service interface in minutes, which can support up to a billion events per day and reduce customer disputes with fully auditable and traceable usage data. Its Revenue Simulator and pre-built CRM connectors also alert sales teams of upcoming upsell and renewal opportunities. For Private Offers or Custom Pricing please reach out to us at AWSAlliance@zuora.com.

    Overview

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    Scalable and reliable billing infrastructure for usage based pricing

    Engineering Togai's APIs are its first class citizens and our SDKs make integrating with Togai a great experience. There is almost zero ongoing maintenance. Stop building undifferentiated billing solutions and free up your time to focus on solving customer problems.

    Product Togai provides a set it and forget mode where we are the most extensible billing solution. Whatever business models you come up with, they are already made as ready to use configurations in Togai. Start using billing as a strategic function to simulate and iterate pricing strategies, to power your growth.

    Finance and Operations By automating all billing workflows, Togai removes the manual effort and pain involved with billing your customers for usage based pricing models. Prevent revenue leakages and improve your operational efficiencies with Togai's auditable system of financial data, ensuring that all your systems are in sync.

    GTM Use Togai's usage and revenue analytics to understand customer usage patterns. Get alerts when customers hit a specified criteria to upsell or cross-sell additional packages. Increase your deal closure rates by getting creative in your contracts without worrying about how you will manage your customers' billing and invoicing.

    Highlights

    • Togai is built to be your event data store. Our ingestion pipeline supports high throughput, high cardinality event streams for asynchronous processing as well as a synchronous pipeline that is meant to handle real-time metered entitlements. Our ingestion infrastructure supports event updates/reprocess and comes with inbuilt idempotency guarantees.
    • Connect to any data source (including the Togai event store), apply filters, enrich data with custom functions and aggregate raw data into real-time usage metrics. Metrics are generated in real-time and provide continuous time-series data that can be used for internal and customer facing dashboard. This provide the inputs to the rating engine in Togai to manage usage based billing.
    • Launch any business model in just a few clicks, without the need to write custom logic and application code. Iterate on various pricing strategies, manage subscriptions, usage based pricing, one-time purchases, entitlements, credits and minimum commitments in a single interface. Togai provides the best and most flexible price modeling system with support for prepaid, postpaid, self-serve and custom contracts and more.

    Details

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    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Togai by Zuora

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    10M Annual Usage Events
    Togai Base Subscription Price
    $10,000.00

    Additional usage costs (4)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    1M-100M = $60 / 1M Events
    $60.00
    100M-1B = $50 / 1M Events
    $50.00
    Over 1B = $40 / 1M Events
    $40.00
    Overage Rate = $80 / 1M Events
    $80.00

    Vendor refund policy

    N/A

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    256 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Martin Q.

    Zuora makes it easier to manage recurring billing and subscriptions.

    Reviewed on Sep 15, 2025
    Review provided by G2
    What do you like best about the product?
    I like that Zuora lets us automate recurring billing, handle different plans and currencies, and make customer upgrades or downgrades easily. The financial reports are also very useful to track recurring revenue.
    What do you dislike about the product?
    It can be a bit complex at the beginning, but once you get used to it, it saves a lot of time and reduces billing errors.
    What problems is the product solving and how is that benefiting you?
    to manage recurring billing and subscriptions
    Online Media

    Makes complex billing simple; has a kind of steep learning curve

    Reviewed on Sep 11, 2025
    Review provided by G2
    What do you like best about the product?
    The flexible pricing models is the best thing about Zuora. Being able to support multi faceted pricing plans and renewals without a lot of manual work is what stands out. The dashboards and reporting capabilities give good visibility into metrics and KPIs. Overall the tool has highly automated the work done by analytics team and automated it and hence we are more efficient in our day to day work.
    What do you dislike about the product?
    Like any new software, Zuora can be overwhelming. It has kind of a steep learning curve. some of UI isn't very intuitive so if you haven't worked with complex saas systems before you might struggle. Because of many custom integrations, our use case took more developer time than expected. The cost is high as well.
    What problems is the product solving and how is that benefiting you?
    Our billing system was manual and hence there were a lot of errors in invoicing and delays in revenue reconciliation and that has changed since we adopted Zuora. Billing cycles are reliable, invoicing is more accurate and revenue recognition is compliant and does not take as much effort and time. The automation has helped us save hours in time, gained better financial visibility and led to more intangible benefits like better planning and forecasting for future.
    Roland S.

    Easy to Use with Great Support

    Reviewed on Sep 04, 2025
    Review provided by G2
    What do you like best about the product?
    Zuora is pretty straightforward once you get the hang of it, and the customer support team has been super helpful whenever I’ve had questions.
    What do you dislike about the product?
    It was a bit tough to learn at first—the system felt overwhelming in the beginning—but it gets much easier with time.
    What problems is the product solving and how is that benefiting you?
    Zuora helps us manage subscription revenue more smoothly by automating billing and tracking changes in customer subscriptions. It saves us a lot of time, reduces manual errors, and gives us better visibility into our revenue, which makes planning and reporting much easier.
    Kevin H.

    Zuora made our billing life so much easier

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    How it takes the stress out of managing subscriptions. The billing is accurate, the automation saves us hours, and the reporting gives us real insights without needing a data team. It’s just made everything smoother.
    What do you dislike about the product?
    The learning and adaptability curve takes time, especially with the more advanced features and some customizations.
    What problems is the product solving and how is that benefiting you?
    Zuora is helping us solve the headache of managing complex subscriptions and recurring billing. Before, we used spreadsheets and manual processes that slowed everything down and led to errors. Now, invoicing is automated, revenue tracking is cleaner, and we can focus on growing the business instead of fixing billing issues.
    Arpit B.

    Zuora

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    Zuora provides strong flexibility in managing subscription billing and revenue recognition. Its automation features reduce manual work, and the platform scales well as the business grows. I particularly like how easily different pricing models can be configured, which helps adapt to changing customer needs. The reporting and dashboards also give good visibility into financial performance.
    What do you dislike about the product?
    The system can feel complex at times, especially during setup or when making configuration changes. Some processes require multiple steps that could be simplified. The user interface, while functional, is not always intuitive and can take time to learn. Additionally, support response times can sometimes be slower than expected for urgent issues.
    What problems is the product solving and how is that benefiting you?
    Zuora helps streamline the complexity of subscription management by automating billing, invoicing, and revenue recognition processes. Instead of relying on manual spreadsheets and disconnected systems, everything is centralized, which reduces errors and saves significant time. It also supports compliance with ASC 606, giving confidence in financial reporting. For the business, this means faster month-end close, more accurate revenue tracking, and the ability to scale operations without adding a large back-office team.
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