Togai by Zuora
ZuoraReviews from AWS customer
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Order Management Lead
What do you like best about the product?
One reason I like Zuora is that the subscriptions are easily managed through amendments. The Zuora community also provides great resources for any type of information I may need.
What do you dislike about the product?
Having to file a ticket for every concern is counterproductive as often times I need the information rather quickly to resolve customer issues.
What problems is the product solving and how is that benefiting you?
We are using it for subscription management.
New to Zuora
What do you like best about the product?
Still new to the product, but the idea is a good one for SaaS businesses.
What do you dislike about the product?
Still new to the product, but there seems to be a number of kinks to work out.
What problems is the product solving and how is that benefiting you?
Order to Cash for our SaaS business.
Work in Progress
What do you like best about the product?
It very simple to use and setup.We can invoice the customers at a regular basis without much manual intervention.
What do you dislike about the product?
The customer support service response don't provide accurate responses
What problems is the product solving and how is that benefiting you?
It simply does our billing/invoicing.
Zuora Review
What do you like best about the product?
the ability that you have with Zuora and plug and play for integration solutions.
What do you dislike about the product?
more capabilities with existing partners.
What problems is the product solving and how is that benefiting you?
tracking of customer data and recurring reveneue generation
New user
What do you like best about the product?
What I know about the company from this conference!
What do you dislike about the product?
We haven't yet gone live. Ask me again in a year.
What problems is the product solving and how is that benefiting you?
replace our legacy ordering and billing system
CyberSource + Zuora
What do you like best about the product?
The integration between CyberSource and Zuora is fantastic! I also love the CyberSource Account Updater Service with Zuora.
What do you dislike about the product?
The integration from Zuora and CyberSource's Decision Manager. Once they complete this integration its going to be amazing.
What problems is the product solving and how is that benefiting you?
Generating more stickiness with my clients
Zuora is a dream!
What do you like best about the product?
We'll be switching our largest business model over to Zuora completely by end of year. We're confident that its adaptability and functionality will be integral to our success as well as the success of our customers.
What do you dislike about the product?
Nothing. Keep up the great work Zuora team!
What problems is the product solving and how is that benefiting you?
We used to have an internally built system but realized that we don't have the adaptability and add ons needed to scale.
Great New Invoicing Platform
What do you like best about the product?
The easy ability to change pricing and subscriptions by the click of a single button. I also like the syncing capability between Salesforce and Zuora making it very seamless. The ability to be able to pull up multiple reports from data pulled in is also great.
What do you dislike about the product?
I dislike that at some points of the software there are too many options. It can be a little overwhelming at times unless you really familarize yourself with the software and all of the options available.
What problems is the product solving and how is that benefiting you?
Currently, alot of our invoicing is very manual so moving to Zuora we were able to automate alot of the tedious processes in regards to end of month invoicing. This saves alot of time as our customers are able to get their invoices in a timely fashion.
Great.
What do you like best about the product?
We are just implementing right now, but am looking forward to using it. But, from what I have seen so far from test runs, looks good.
What do you dislike about the product?
Taking awhile to implement but it is due to our complex use cases,. So, I understand why
What problems is the product solving and how is that benefiting you?
We are currently invoicing using excel worksheet... Zuora will help to get rid of my very big, very complex excel worksheet.
Good for SaaS only buisness
What do you like best about the product?
Automated billing, invoice colection.. Probably pretty simple out of the box.
What do you dislike about the product?
Data sructure is poor, reporting is tough, not ment for hardware business. Have to buy a lot of extras to make it customizable.
What problems is the product solving and how is that benefiting you?
Invoicing customers, automting invoice collections
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