Togai by Zuora
ZuoraReviews from AWS customer
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Seems like a great tool
What do you like best about the product?
Ability to have more flexibility for our pricing and packaging.
What do you dislike about the product?
It is expensive. I don't really have anything else to add here.
What problems is the product solving and how is that benefiting you?
Unlock the ability to experiment with pricing and packaging.
Zuora
What do you like best about the product?
The team and the support we receive from all of the folks involved
What do you dislike about the product?
too new to know what we dislike - great experience so far
What problems is the product solving and how is that benefiting you?
payments, subscriptions
zuora dev playform
What do you like best about the product?
My favorite part of the platform are its tutorials. The tutorials and the technical support is very helpful.
What do you dislike about the product?
the documentation is very hard to understand and flawed. It can be improved by constant revisions.
What problems is the product solving and how is that benefiting you?
The documentation is not helpful in creating a business.
Recommendations to others considering the product:
This app is highly recommended if other use it they will find it to be very helpful.
Great tool for simplifying your billing / invoicing needs
What do you like best about the product?
Zuora makes billing and invoicing simple - especially for sales-assisted businesses. It helps to create a unified flow around all products and services that you may be selling.
What do you dislike about the product?
Implementing Zuora is not a plug-n-play experience. Having a technical team in place is a must to get this right.
What problems is the product solving and how is that benefiting you?
We wanted to simplify our billing and invoicing experience and ensure we had a unified flow across our products. We were able to create a single flow for all of our products and renewals.
Recommendations to others considering the product:
Zuora is a powerful platform - you need to make sure you define your business processes ahead of time; otherwise, the implementation may not be easy or effective to solve your business challenges. You also need to be comfortable with changing your internal business processes to make the overall solution more effective (technology + process).
Great for standard subscriptions, billing and revenue management
What do you like best about the product?
API Integrations. Low touch system that doesn't need to be managed by developers. Easy to use product catalog
What do you dislike about the product?
More complex subscription scenarios require customized code
What problems is the product solving and how is that benefiting you?
The biggest benefit so far is the time to close accounting periods has drastically decreased
Recommendations to others considering the product:
deploy orders
Repeatedly Positive Experience
What do you like best about the product?
Zuora is flexible and extensive and often times has a solution in place or a solution engineer can quickly offer a solution to help scale or stabilize the business
What do you dislike about the product?
Sometimes the Zuora interface can be cludgy or confusing - especially when there are very complex deals being entered into the interface.
What problems is the product solving and how is that benefiting you?
We are in the process of migrating all of our products from one subscription platform to Zuora. Our consumer products, since they are simple and straight-forward, are i nthe process of being completed. We will continue to move our mid-market applications and services into Zuora by Q4 2019.
Incredible rating billing engine
What do you like best about the product?
It allows you to view your customer's usage and rated amount with discounts, free tier and overage in real time. Great use case for upselling customers and notifying them if they past their contractual rate so they are not surprised of large invoices.
What do you dislike about the product?
No support yet for large scale usage models and requires usage to be aggregated.
What problems is the product solving and how is that benefiting you?
SaaS usage based billing for customers that have prepaid amounts, free tiers and overage billings. The platform makes it easy to implement billing rules for usage based customers and future changes to rules and pricing.
New to the Subscription World
What do you like best about the product?
Zuora is pretty easy to learn. I was able to catch on quickly and they have a great university and community to help.
What do you dislike about the product?
The search feature could be universal and when you make a change it des not always bring you back to the record you working on.
What problems is the product solving and how is that benefiting you?
Zuora allows us to automate our billing and takes the stress of having to do monthly billing off of our plate.
Recommendations to others considering the product:
Seems to be the most engaged of the market. Looking forward to seeing what the future holds.
nice friendly cloud application
What do you like best about the product?
zuora is nice cloud based application which give more flexibility
What do you dislike about the product?
nothing much dislike but some enhancements needed for billing
What problems is the product solving and how is that benefiting you?
na
Recommendations to others considering the product:
not much
Superb
What do you like best about the product?
Product is good to suggest all the people.
What do you dislike about the product?
no way, i have been sending all the rev rec to manage and implement.
What problems is the product solving and how is that benefiting you?
revenue recognition
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