Togai by Zuora
ZuoraReviews from AWS customer
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Zuora saved my life
What do you like best about the product?
The reveneue recognition process has made my life so much easier
What do you dislike about the product?
There is nothing I dislike from Zuora. They continue to improve thier offerings
What problems is the product solving and how is that benefiting you?
Revenue recogniition and recurring invoicing
Zuora Billing
What do you like best about the product?
Using Bundeling, Ramp deal, easy to manage subscriptons
What do you dislike about the product?
Currently Zuora does not retain highwatermark
What problems is the product solving and how is that benefiting you?
Managa subscriptions, making multple changes at once - changing terms and conditions, upsell , adding /removing prodcts
Zuora Subscribe business
What do you like best about the product?
Multi-product support, tiered pricing, ramping, bundling, and revenue processing. Usage tracking, reporting, Zuora IBM connect, and document generation. We like Zuora for better integration with our CRM. The community and training is the cherry on top.
What do you dislike about the product?
Create multiple accounts in the CRM system to support the billing account.
What problems is the product solving and how is that benefiting you?
Many changes in subscription over time are supported by Zuora. You can track, forecast, store usage, and report on the usage to notify users for upsell.
Recommendations to others considering the product:
If you are a subscription business, you should use Zuora to track your business.
Good for subscription
What do you like best about the product?
The ability to run your business in cloud
What do you dislike about the product?
Flexibility is missing and it is difficult
What problems is the product solving and how is that benefiting you?
Subscription and billing
Zuora is the best software for enterprise
What do you like best about the product?
Feature and functionality... taxation was a breeze, and I also like the fact that their SE team guided me through the product.
What do you dislike about the product?
There isn't much to dislike, but I would say an area of improvement is definitely in laying out a more clear roadmap of what features will be solidly offering in the next six months.
What problems is the product solving and how is that benefiting you?
Subscriptions churn
Recommendations to others considering the product:
Ask for referrals
large volume subscription
What do you like best about the product?
I really like the flexible, future product orientation
What do you dislike about the product?
too much is an add on, no data audit/direct data push capability
What problems is the product solving and how is that benefiting you?
B2B billing, self care with Sales Force
Recommendations to others considering the product:
ensure you get a demo and sit with a Zuora expert, utilize the community
Flexibility
What do you like best about the product?
I really like that there's a lot of flexibility via APIs
What do you dislike about the product?
The amount of time to finalize requirements and get a better understanding of offerings.
What problems is the product solving and how is that benefiting you?
Self service for activation/deactivation
Recommendations to others considering the product:
Request a detailed implementation plan and complete explanation of all add-ons.
Clean and Crisp - Easy to use
What do you like best about the product?
I really love the ease of use and user experience.
What do you dislike about the product?
No clear ETA of product roadmap enhancements.
What problems is the product solving and how is that benefiting you?
Facilitated access our B2B customers to go in and self-serve their accounts.
Recommendations to others considering the product:
The client services group is great to work with! I would recommend asking for product demonstrations early on in the process.
revpro asc606 implementation
What do you like best about the product?
customer focus of the implementation team and their listening skills.
What do you dislike about the product?
publicallly available documentation need improvement
What problems is the product solving and how is that benefiting you?
asc606 implementation in telco sector
Recommendations to others considering the product:
policy definition and upstream data issues are key to success
VP
What do you like best about the product?
The people... our CSM and global services person care and work with us to get the system to meet our needs.
What do you dislike about the product?
Customer Service who answer cases. Not in same time zone and they close cases before really finding out if answer worked.
What problems is the product solving and how is that benefiting you?
We use ZQuotes for sales team to select rate plans and then billing to invoice our clients. We standardized our quoting and billing, but need to upgrade to get newer benefits.
Recommendations to others considering the product:
We are on a older version which is why we have issues
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