Togai by Zuora
ZuoraReviews from AWS customer
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Zuora Billing Administrator
What do you like best about the product?
A ton of features and easy to use after a short learning curve
What do you dislike about the product?
Would be nice if I could move search input window from left side to right side
What problems is the product solving and how is that benefiting you?
We now have Monthly Automated Billing
Excellent way to start with Automating Revenue Recognision
What do you like best about the product?
The simple user navigation, flexibility around making changes, less IT dependency and lot more.
What do you dislike about the product?
There are areas where RevPro is still not matured enough like PS, Commisions and Royalty cost calculations. Yes, it does some part, but its not there for a customer to pick and choose as one tool.
What problems is the product solving and how is that benefiting you?
Currently the company is putting too much efforts in the calculations for revenue recognision and the idea is to get on the latest standard of revenue recognision plus automating the whole folow to avoid manual intervension and reduce the risk of issues.
Recommendations to others considering the product:
I would recommend Zuora RevPro to others who are looking to get on the latest standard for Revenue recgnision, but I would causion to really ask what you need and make sure the product deliver. It works for most, but it may not full serve depends on the need of a customer.
REVPRO Review
What do you like best about the product?
The user interface is easy to navigate. Scheduling based on allocation works extremely well
What do you dislike about the product?
Integration is complex and adoption of upgrades seem challenging
What problems is the product solving and how is that benefiting you?
Benefits include reduction in our close schedule
Zuora Billing Process
What do you like best about the product?
Automation for E-commerce - Easy to use
What do you dislike about the product?
necessary manual work that involves any form of customization
What problems is the product solving and how is that benefiting you?
*quick processing of order as we have many transactions
*easy to integrate to SFDC fro employees
*easy to integrate to SFDC fro employees
Recommendations to others considering the product:
make easier to customize
Experience negative and positive things.
What do you like best about the product?
The best thing is the quote characteristics and the reports. I think that the functions of Zuora are very solid and work according to my requirements.
What do you dislike about the product?
The customer service is poor and the integration with Salesforce is very deficient and cumbersome. It lacks good integration characteristics.
What problems is the product solving and how is that benefiting you?
Some drawbacks of quotation and creation of reports. Although we obtained negative results with the integration with Salesforce, we were able to improve some aspects of our work environment.
Recommendations to others considering the product:
Of course I recommend it, but I expected better results. In future versions I hope they improve noticeably.
Gets us what we need when we need it
What do you like best about the product?
Zuora gets the job done for us to be able to create a quote quickly and efficiently
What do you dislike about the product?
It took a little bit of time to get the hang of it, more than I expected.
What problems is the product solving and how is that benefiting you?
Creates quotes on-demand, efficiently
Great Insights and Analytics using Zuora
What do you like best about the product?
I still love the way it provides great analytics for one's business. Awesome services. One of a kind I've ever used
What do you dislike about the product?
Awesome like I said. No setbacks at all for me
What problems is the product solving and how is that benefiting you?
Got great insights for our business on it. A great way for business revenue drive.
Recommendations to others considering the product:
Nice for business analytics.
Senior Revenue Analyst
What do you like best about the product?
Robust enough to automate all Accounts Receivable functions
What do you dislike about the product?
Lack of customer-facing capabilities such as a payment portal
What problems is the product solving and how is that benefiting you?
AR automaton
Recommendations to others considering the product:
You are able to align with Zuora's ideal recurring subscription model.
Zuora, Good tool for all types of invoices.
What do you like best about the product?
Zuora is an ideal tool, a quick creation of all types of invoices and payments, in a simplified way, thanks to its redesigned and built-in templates, which are configured, all types of data, percentages and other necessary data to make payments and bills agilely.
What do you dislike about the product?
you need to have extensive experience in programs, accounting, sales or similar, for the correct use of this software, since its configuration is not as simple as it seems, and to give it an appropriate use, you must have experience with this type of Applications, for novice users, can be difficult to use.
What problems is the product solving and how is that benefiting you?
All billing is created in a digital way from the smallest to the largest payments, in this way you can automate many sales ares processes and get better results. In addition, the creation of digital catalogs, for many of our laboratory samples, are made using the tools available to Zuora and are kept more orderly and easier to access.
KPI Machine for your SaaS or subscription business
What do you like best about the product?
We evaluated Zuora for our subscription TV company. It's very handy to measure basic kpi's such as churn rate, lifetime value, active users etc. Also, it has a nice knowledge base including metric calculations for a subscription business.
What do you dislike about the product?
Integrations. It doesn't play nice with other business intelligence tools.
What problems is the product solving and how is that benefiting you?
We used this tool to set and calculate vital KPI's for our company.
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