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Zuora is a useful Subscription Billing platform
What do you like best about the product?
Easy to setup products. Easy to add custom fields to suit your business and easy to use APIs for fallout notifications.
What do you dislike about the product?
Limit of 50 custom fields per object could be an issue when we have complex products and use cases.
What problems is the product solving and how is that benefiting you?
Trial subscriptions. Subscription management.
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Easy to use platform
What do you like best about the product?
Creating subscriptions and Billings in one place is so convenient. Overall the user interface is intuitive and easy to use.
What do you dislike about the product?
Subscriptions can be inflexible at times
What problems is the product solving and how is that benefiting you?
Helped in efficiency generating recurring Billings.
Great billing platform
What do you like best about the product?
Easy to use and apply to your subscription model
What do you dislike about the product?
It times out too quickly when not in use
What problems is the product solving and how is that benefiting you?
Monthly billing
Recommendations to others considering the product:
Go with it, it's a little engine that could. You put things in and it spits things out that you need.
Good product and support
What do you like best about the product?
I like the subscription product and billing
What do you dislike about the product?
Complex solution and need to cater better UI
What problems is the product solving and how is that benefiting you?
Need to know more about salesforce to zuora api integration
Purpose built subscription solution
What do you like best about the product?
Zuora integrates with other solutions like salesforce, avalara, and worldpay.
What do you dislike about the product?
It can be difficult to upgrade to the newest salesforce package when there's been significant improvements to the object.
What problems is the product solving and how is that benefiting you?
Having all our customer data in one system
Recommendations to others considering the product:
Rethink current processes. Consider changing instead of implementing custom processes that aren't in zuora's wheelhouse.
Zuora Billing Administrator
What do you like best about the product?
A ton of features and easy to use after a short learning curve
What do you dislike about the product?
Would be nice if I could move search input window from left side to right side
What problems is the product solving and how is that benefiting you?
We now have Monthly Automated Billing
Excellent way to start with Automating Revenue Recognision
What do you like best about the product?
The simple user navigation, flexibility around making changes, less IT dependency and lot more.
What do you dislike about the product?
There are areas where RevPro is still not matured enough like PS, Commisions and Royalty cost calculations. Yes, it does some part, but its not there for a customer to pick and choose as one tool.
What problems is the product solving and how is that benefiting you?
Currently the company is putting too much efforts in the calculations for revenue recognision and the idea is to get on the latest standard of revenue recognision plus automating the whole folow to avoid manual intervension and reduce the risk of issues.
Recommendations to others considering the product:
I would recommend Zuora RevPro to others who are looking to get on the latest standard for Revenue recgnision, but I would causion to really ask what you need and make sure the product deliver. It works for most, but it may not full serve depends on the need of a customer.
REVPRO Review
What do you like best about the product?
The user interface is easy to navigate. Scheduling based on allocation works extremely well
What do you dislike about the product?
Integration is complex and adoption of upgrades seem challenging
What problems is the product solving and how is that benefiting you?
Benefits include reduction in our close schedule
Zuora Billing Process
What do you like best about the product?
Automation for E-commerce - Easy to use
What do you dislike about the product?
necessary manual work that involves any form of customization
What problems is the product solving and how is that benefiting you?
*quick processing of order as we have many transactions
*easy to integrate to SFDC fro employees
*easy to integrate to SFDC fro employees
Recommendations to others considering the product:
make easier to customize
Experience negative and positive things.
What do you like best about the product?
The best thing is the quote characteristics and the reports. I think that the functions of Zuora are very solid and work according to my requirements.
What do you dislike about the product?
The customer service is poor and the integration with Salesforce is very deficient and cumbersome. It lacks good integration characteristics.
What problems is the product solving and how is that benefiting you?
Some drawbacks of quotation and creation of reports. Although we obtained negative results with the integration with Salesforce, we were able to improve some aspects of our work environment.
Recommendations to others considering the product:
Of course I recommend it, but I expected better results. In future versions I hope they improve noticeably.
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