What do you like best about the product?

At first it's a great experience. I think for beginners or amateurs, this would acually be fine. But for anyone hoping for a professional quality recording and are potentially using a mixer or USB Mic to record, I would stay away from Riverside.

What do you dislike about the product?

The way Riverside interacts with the device you record on is damaging. Using Riverside ruined our "Mackie ProFX16v3 16 Channel Effects Mixer" as well as a "RODE Podcaster" microphone. Riverside denied they were the reason this happened, but 2 independent programmers disagreed and said Riverside was to blame. Customer support was more interested in denying blame instead of solving the problem. Unless you're an amateur or doing this for fun, I'd stay away.

What problems is the product solving and how is that benefiting you?

At first, Riverside seemed like a solution for all of the inherent issues that come with recording podcasts remotely. I actually used Riverside for several months with no problems (except for the repetitive complaints on here like the lag, the audio recordings being slightly off, some audio clips went missing etc.). I was willing to deal with those issues because I considered them minor and it wasn't affecting the final product. But then the major problems began.

First, the lag issues got so bad, that the hosts of the podcast couldn't hear what the others were saying. I know Riverside uses a feature where it records remotely to avoid any lag in the FINAL audio, but during the ACTUAL recording, we couldn't hear each other. This makes it very hard to record a coherent podcast without constantly being interrupted.

Next, and most importantly, using riverside actually changed how our mixer in our studio worked. The "gain levels" were completely distorted after using Riverside. We were using the same mixer for several years with no problems on Adobe Audition, and the first time we used it to record on Riverside it was ruined.

I had a back and forth with customer support via email and their customer support team essentially told me that I was wrong and they way Riverside works, that could never happen. I consulted 2 independent programmers who disagreed and said that Riverside was likely the reason why this was happening. After several emails to customer support, I was told that I was again incorrect.

So, I then decided to purchase a brand new mixer. We needed an upgrade anyway so we decided this was the right time. Well, guess what happened... We were able to use the new mixer on Adobe Audition as well as several other platforms to record and edit audio. But after JUST ONE recording on Riverside, the audio levels were messed up on the NEW mixer!

Several emails later, Riverside is refusing that this could have happened. I am seriously blown away that Riverside is clearly the reason this is happening and no one seemed even a little interested in solving the problem. This might be a great outlet for new podcasters, individuals who don't do professional recordings, or simply for a hobby. But if you need professional quality and have recording equipment that you use, I would strongly recommend to stay away from Riverside.

What do you like best about the product?

Great to repurpose content for Social Media and edit content in Adobe Premier Pro, however, I like to be able to edit podcast content in Adobe Audition and video in Adobe Rush, as I am not a Pro user. Also easy to monitor the guest microphone and camera. The best part is that the content is uploaded to iCloud. Also, I like to be able to mark the video and capture some special moments for clips. Customer support is excellent and available all the time.

What do you dislike about the product?

So far only thing that did not regularly work as expected was uploading content that was produced elsewhere. Could not figure yet how to manually create short clips.

What problems is the product solving and how is that benefiting you?

Ease of multi-purposing content, at great quality.

What do you like best about the product?

Platform is very easy to use with great results. We love it, our guests love it, and we are happy to be a part of it!

What do you dislike about the product?

There is nothing I don't like! We were up and rolling immediately!

What problems is the product solving and how is that benefiting you?

We are able to pull our podcast together quickly and professionally, even though we are all in different locations.

What do you like best about the product?

Riverside.fm has certainly brought some impressive tools to the table. I'm particularly fond of their transcript feature, which aids immensely in post-production and content documentation. Additionally, their capabilities for repurposing videos to cater to social media platforms are quite commendable. Such features are pivotal in amplifying a podcast's reach in this digital age. However, while these assets are indeed noteworthy, the platform's basic functionality issues prevent me from using it to its full potential.

What do you dislike about the product?

I'm all for using innovative platforms, especially when running a podcast. On paper, Riverside.fm promises a lot, but in practicality, it's riddled with reliability issues that make it impossible for professional use.

Firstly, there's an alarming 30% chance you won't get the entirety of an interview. In our experience, one of the host's clips were frequently missing, which, as you can imagine, is disastrous for post-production. Even when the clips did come through, there was one incident where they were entirely out of sync. This isn't something we expect from a platform that prides itself on high-quality recordings.

Internet connectivity is another nightmare. If your connection isn't consistently hitting at least 200mbps, expect lag so severe that you can't even make out what the other person is saying. To put things in perspective, platforms like Streamyard don't have this issue at all.

The uploading feature too is a roulette of its own. Pausing an upload and importing it later poses a 60% chance that parts of your video will vanish into the void.

Lastly, the hardware compatibility. Both my co-host and I use Macs. It's baffling how a platform in today's age can't seamlessly work with one of the most popular systems out there.

To sum it up, while Riverside.fm flaunts an array of enticing features, it woefully underperforms in the basic functionalities. In a domain where reliability is the linchpin, this platform, sadly, misses the mark by a mile.

What problems is the product solving and how is that benefiting you?

Reliability

What do you like best about the product?

I love that it records locally, so any wifi hiccups aren't caught in the recording. I also love the ability to mark the video at certain spots (creating the clips).

What do you dislike about the product?

Downloading the clip info isn't very intuitive.

What problems is the product solving and how is that benefiting you?

If we'd like to record someone remotely and they haven't got a great wifi connection, Riverside is a fantastic choice, since it records locally.

What do you like best about the product?

How easy it is to use, and the quality of the final output. Ah! And also recently the captions feature, amazing!

What do you dislike about the product?

How import media works and that I cannot add media in the middle of a clip, just before or after.

What problems is the product solving and how is that benefiting you?

I am doing my videopodcast and it works perfectly.

What do you like best about the product?

I love that it does not matter how weak either participants internet might be - because it records to the browser first it can finish the upload to Riverside even after recording is finished. This is amazing for Digital Nomads with iffy internet.

I use Riverside at least 3x per week.

It's super easy to use and is 100% browser based with nothing to install.

What do you dislike about the product?

Nothing, their service is very good. They even helped me recover some deleted recordings when I lost them from my computer after downloading!!

What problems is the product solving and how is that benefiting you?

I have a Podcast that I release 3 episodes a week for, so I use Riverside to record all my remote interviews through.

What do you like best about the product?

The ease of use and implementation in my business is super intuitive, the service is spectacular, they are very attentive to any questions I may have. I use it every week, I have 2 podcasts and have tried many other platforms, I wouldn't change it for anything.

What do you dislike about the product?

I think nothing, it is really good and they keep improving.

What problems is the product solving and how is that benefiting you?

Give me a simple way to record interviews for my podcast with high-quality audio and video and two channels, which makes editing easier, also helps me create content for social media, and promote my content.

What do you like best about the product?

It started very positive with nice tools and design for podcast recordint solution.

What do you dislike about the product?

The synchronization just killed the reason for us to continue using that platform. I just spoiled 1 podcast as we couldn't get through it with constant disconnects, audio going out-of-sync and guest not able to re-join. We had some signs in the but they weren't that critical. This was a last straw as we cannot simply frustrate people who joined our podcast because of recording software we use is a trash.

What problems is the product solving and how is that benefiting you?

They promise to provide a tremendous podcasting platform. With constant disconnects, they failed to solve reliable connection and audio-sync during the recording.

What do you like best about the product?

Incredibly easy to use both for me and for my guests, and great quality with basic editing and sound improvements within the platform.

What do you dislike about the product?

I wish it were easier to split audio and video at every stage. You have to download in a specific sequence to be able to download audio only.

What problems is the product solving and how is that benefiting you?

The ability to have guests on my podcast long-distance.