Riverside Teams
Riverside.fmReviews from AWS customer
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The Go-To Solution for Reliable, High-Qinary Recordings
What do you like best about the product?
The reliability is its strongest asset. We run lead-generating webinars and cannot afford technical failures. Riverside delivers every time. The video and audio quality are consistently excellent, and the screen sharing is crystal clear. It has become an indispensable part of our martech stack.
What do you dislike about the product?
The file sizes for long, high-quality recordings can be quite large, which requires some planning for storage and download times, but it's a trade-off for the quality we receive.
What problems is the product solving and how is that benefiting you?
We needed a platform that guaranteed a professional and glitch-free recording for our gated webinar content. Riverside solves the risk of poor quality damaging our brand perception. The benefit is a library of high-value assets we can repurpose, and increased registrant-to-attendee rates because we can promise a flawless experience.
Streamlined Our Entire Video Production Workflow from Recording to Clip
What do you like best about the product?
I'm most impressed with the ease of use. My team can jump on a recording with a client with minimal setup. The ability to create short, branded social media clips directly from the platform in minutes is a game-changer for our content velocity. The separate tracks make our audio editing in post incredibly simple.
What do you dislike about the product?
I wish the analytics for viewer engagement on the recorded videos were more robust, but we pair it with other platforms for that data.
What problems is the product solving and how is that benefiting you?
We were struggling with a fragmented workflow using different tools for recording, editing, and clipping. Riverside consolidates this. The benefit is a faster time-to-market for our video content and a more efficient use of my team's time, allowing us to focus on strategy rather than production hassles.
Best Video Interview/Podcasting Solution
What do you like best about the product?
Ever since having started to use Riverside, we have been expanding its use within our company. We initially used it for video interviews only, then added other YouTube videos without guests, added live sessions with audience, and lately even use it for client calls. Riverside's transcript quality is awesome and the video and audio quality is exceptional. Its AI powered editing makes publishing a breeze.
We use Riverside daily and it is easy to integrate into our workflows and actually makes a lot of our workflows more seamless and much quicker.
We use Riverside daily and it is easy to integrate into our workflows and actually makes a lot of our workflows more seamless and much quicker.
What do you dislike about the product?
I really dislike that some of the AI features that were free initially on our pro plan are now costing AI credits and that there is not a monthly allowance of AI credits in the pro plan.
What problems is the product solving and how is that benefiting you?
Riverside saves an enormous amount of time, especially with editing and the creation of campaigns related to content creation.
We simplified onboarding for remote expert interviews and client evaluations.
What do you like best about the product?
As a Video Production manager, I have been using Riverside for the past seven months to record remote interviews for client testimonials and internal training videos. The best thing about it is how easy it is to use for our guests. They join a high-quality recording session from a link in their browser without any complicated downloads. We found it made implementation very easy. We rely on it multiple times each week, and we wouldn’t do that if it didn’t work. The numerous features that come with it, especially the separate auto and video tracks, allow our editors to use clean source files. Simple integration of transitions in our post-production workflow in Adobe Premiere Pro. The other platforms which we had highlighted before caused us issues with audio sync and quality.
What do you dislike about the product?
While the platform is great for capture, we find the internal editing features far too basic for our professional requirements so we only use to make a quick low-res approval cut The lengthy processing and preparation of high-res files for download can sometimes delay our editing schedule. Please Excuse Us. Though the customer service agent was helpful when we contacted customer support. Our query took over 24 hours to be answered, which feels like an eternity on a stalled project.
What problems is the product solving and how is that benefiting you?
When you are recording remotely with non-technical guests, audio and video quality can often be inconsistent. Riverside solves that. Earlier, we’d get files that had echo, compression artifacts and audio that wasn’t in sync. This would lead to time being wasted in salvage operations by our editors. We now have a reliable framework that guarantees high fidelity source from every party. Our confidence in remote shoots has increased, which has helped boost the quality and efficiency that branded content and how-to video production demands.
A Good First Step in Our Delivery Process for Client Work.
What do you like best about the product?
For about six to seven months now, I have been using Riverside almost every day as a Video Editor at a full-service video production company. We mainly do remote client interviews and testimonials that we use in commercials and branded content in the future. One key benefit is ease of use; our producers can set up a session with a client in minutes sending a link, requiring next to no technical implementation on their side. The best thing about this software is its separate high-quality WAV audio and video tracks. With little to no processing during the second machine’s output, my source files can flow straight into my editor for color grading and sound mixing, making the transition into our high-end workflows seamless. It regularly fixes the trouble with bad-quality source footage from remote recordings.
What do you dislike about the product?
The built-in editor is too simple for the final output. Therefore, we just use it to make rough cuts to send for approval. When working with a tight deadline, processing 4K video files can be quite time-consuming. On the few occasions we reached outto customer support, it seemed slower than we would have liked for a time-sensitive production issue.
What problems is the product solving and how is that benefiting you?
Before Riverside, we experienced low production quality when we conducted remote interviews. Standard video calls resulted in compressed files, which were unreliable and difficult to incorporate into professional edits. Our Riverside setup means we get broadcast-quality audio and video from each participant right from the start. We use it so regularly now in our remote captures that it saves us a significant amount of postproduction time not having to fix poor audio or pixelated video. We can seamlessly offer our “remote studio” service to clients using the most stable equipment available.
Unmatched Audio Quality for Enterprise-Level Customer Stories
What do you like best about the product?
The local recording feature is the main reason we chose Riverside. Knowing that even if the internet connection falters, we still get a perfect quality recording gives us immense peace of mind. The video quality is also superb and perfectly in sync.
What do you dislike about the product?
The onboarding for our less tech-savvy executive guests could be slightly smoother. A simpler, one-click guest link without any settings would be helpful, though the current process is manageable.
What problems is the product solving and how is that benefiting you?
We capture customer testimonial videos. Previously, poor audio from remote calls made our high-profile case studies look unprofessional. Riverside directly solves the audio and video quality problem. The benefit is that we can now confidently feature these stories in sales presentations and on our website, knowing they reflect our brand's quality.
The Quality and Ease of Use is Exactly What Our Marketing Team Needed
What do you like best about the product?
The separate audio and video tracks are a lifesaver. It makes our post-production so much faster because we can clean up a cough or a background noise without affecting the video. The remote recording is incredibly stable; we've had zero dropouts even with international guests. The quality is consistently broadcast-level, which has elevated our entire content program.
What do you dislike about the product?
The built-in text-based editor is great for short clips, but for our long-form webinars, we still export to a dedicated editing suite for more advanced graphics. It's a minor workflow step, but something to be aware of.
What problems is the product solving and how is that benefiting you?
We needed a reliable way to record high-fidelity podcasts and video interviews with remote thought leaders. Riverside solves the core problem of quality and reliability. The benefit is a polished, professional-looking final product that builds trust with our audience and has significantly reduced our editing time, allowing us to produce more content.
Professional recording software without the editing headaches
What do you like best about the product?
Incredibly easy to get started and learn. Intuitive enough for non-producers to get started and produce professional podcasts/video snippets.
What do you dislike about the product?
Would love some AI-powered editing to adjust lighting, facial features, etc.
What problems is the product solving and how is that benefiting you?
Preparing to launch our first podcast so just getting started but in the meantime, I've been using it to create high-quality video snippets from webinar recordings.
My Daily Editing Workhorse for a Year- Solid Economy
What do you like best about the product?
I am a full-time video editor and have been using Riverside nearly daily for the past year editing client interview footage. What I depend on most are the individual audio and video tracks for each speaker. This means I can fix one person’s audio when it acts up fast, without having to edit the entire clip. "It’s plain in the browser -- to do basic cuts and eliminate silence, which does most of our early rough editing work. And then for what we paid into them, which was even less than it could have been thanks to a discount on our one-year renewal, it’s also definitely cost-effective for the minimum of editing that our team requires.
What do you dislike about the product?
The built-in editor is fIne for simple projects, but I still have to use a dedicated editing program for more complex work with graphics and long multi-camera sequences. And the amount of time it takes to process and then download those high-quality video files can sometimes put a bit of a damper on my workflow when I’m up against a deadline. I also wish there were more keyboard shortcuts in the platform itself to make editing even faster.
What problems is the product solving and how is that benefiting you?
Riverside does solve the issue of compiling clean, editable source files from remote recordings. Before we began using it, this allowed us to receive a single, compressed video file of conference calls that was impossible to use. Now I get them as individual, high-quality tracks that allow me far more control in post-production. This saves me so much time in the first edit, and translates into a more refined end product for our clients. It’s now a go-to first step for us in our default editing flows.
So easy
What do you like best about the product?
The system is very easy to use. After watching just one eight-minute video, I was able to start editing and accomplish everything I needed right away. I really appreciate the transcription feature and the magic voice options, as they save me a lot of time when creating podcasts and reels.
What do you dislike about the product?
I wish there’s a desktop app or some platform I can use this system from.
I wish there’s a way to cut, delete and make edits with keyboard shortcuts
No live agent to help with issues right away. Takes too long for help to respond
I wish there’s a way to cut, delete and make edits with keyboard shortcuts
No live agent to help with issues right away. Takes too long for help to respond
What problems is the product solving and how is that benefiting you?
I use this tool for creating reels and generating transcriptions. It also offers editing options that allow me to make changes directly using the transcription.
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