Riverside Teams
Riverside.fmReviews from AWS customer
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Key to Our Efficient Content Repurposing Engine
What do you like best about the product?
The ability to quickly generate clips for different social media platforms from a single long-form recording is a massive efficiency gain. It has fundamentally changed our content repurposing strategy for the better.
What do you dislike about the product?
The transcription service is accurate, but the turnaround time can vary. We sometimes use a dedicated service when we need a faster turnaround.
What problems is the product solving and how is that benefiting you?
We were spending too much time manually creating clips from long recordings. Riverside's automated clip generator solved this. The benefit is a 5x faster turnaround in getting content to social channels, which has increased our social media engagement rates.
Worth It for the Local Recording and Separate Tracks Alone
What do you like best about the product?
The peace of mind knowing that the original, high-quality media is saved locally on each participant's machine is invaluable. The separate WAV audio files make our audio engineer's job much simpler, leading to a pristine final mix.
What do you dislike about the product?
The audio enhancement features are good, but for our most critical projects, we still do a final pass in a dedicated DAW. For most use cases, it's perfectly sufficient.
What problems is the product solving and how is that benefiting you?
We were losing the subtle nuances of in-person conversation in remote recordings. Riverside's quality solves this. The benefit is more authentic and impactful interviews that truly connect with our audience on an emotional level.
A Reliable Workhorse for Our Daily Content Operations
What do you like best about the product?
It's incredibly dependable. We use it daily for recording social media content, internal training videos, and client pitches. The consistency in performance and output quality makes it a tool we don't have to think twice about.
What do you dislike about the product?
The clip creation tool is fantastic, but I'd like even more customization options for the captions and branding in the future.
What problems is the product solving and how is that benefiting you?
We needed a workhorse tool that we could use day in and day out without fail. Riverside solves the problem of unreliable tools disrupting our content engine. The benefit is a consistent and dependable content production pipeline that our entire team relies on.
Inexpensive, Dependable Answer to Our In-House Training Recordings
What do you like best about the product?
We have been using Riverside for about six months to record and edit our internal technical training sessions and software demonstrations. As an IT project manager, ease of use was essential for our rollout. Implementation was straightforward—we opted for a cloud deployment, and our team of roughly 15 people was able to go live within a day, which made the process very efficient. The range of features is well balanced; the separate audio and video track functionality, especially for recordings with multiple speakers, has been invaluable. We rely on this feature several times a week, and the frequency of use shows just how integral Riverside has become to our information sharing. Integration is simple: we download the finished video and upload it to our internal SharePoint, which is a straightforward process. Considering the price, and especially with our renewal discount, Riverside has proven to be a very effective tool for us.
What do you dislike about the product?
The built-in editor lacks a few features that we rely on for producing more polished final cuts, so we usually perform a final touch-up in a different program. We've only needed to contact customer support once; while they did resolve our issue, their response time was slower than what we typically expect from business software. Currently, I estimate that around 20% of our users have fully transitioned to using it for their own recordings, while some still tend to fall back on standard screen recorders out of habit.
What problems is the product solving and how is that benefiting you?
This solution takes the burden of creating high-quality training materials off the producer’s shoulders, all without requiring a large budget. In the past, our recordings often suffered from poor audio and pixelated screen shares whenever someone’s internet connection faltered. The ability to record locally has eliminated these issues, ensuring our training videos maintain a professional standard. As a result, we’re able to build up institutional knowledge more effectively and reduce the need for senior developers to repeatedly answer the same questions in person. It’s a practical solution that reliably fulfills its core promise.
Easy to use, wish we could live stream a recording
What do you like best about the product?
Its so easy to use and I love the AI tools
What do you dislike about the product?
I have to use a competitor to livestream recorded content onto Linkedin. I use Streamyard for that and I would like to have it all in one location
What problems is the product solving and how is that benefiting you?
Ease of use recording tools
Intuitive Enough for Our Team, Powerful Enough for Our Agency
What do you like best about the product?
The interface is clean and intuitive. Our marketing team was able to get started with minimal training. For our more complex projects, the multi-track editing provides the flexibility our agency partners need without being overwhelming for our internal team.
What do you dislike about the product?
The platform is so reliable that when a very rare issue occurs, it's surprising. Their support was responsive, but more proactive status updates would be appreciated.
What problems is the product solving and how is that benefiting you?
We needed a tool that was both powerful for our video editors and simple for our marketing managers. Riverside solves this divide. The benefit is smoother collaboration between teams and faster execution on video projects without a steep learning curve.
The Best Decision We Made for Our B2B Video Content Strategy
What do you like best about the product?
We evaluated several platforms, and the combination of ease of use for guests and the professional final output made Riverside the clear winner. The separate tracks save our editors countless hours, which directly translates to cost savings.
What do you dislike about the product?
I'd love to see more native integration options with our project management software to streamline the handoff from recording to editing, but we've built a workaround.
What problems is the product solving and how is that benefiting you?
The high cost and complexity of professional video production was limiting our content output. Riverside solved this by making high-quality recording accessible to our marketing team. The benefit is a dramatic increase in the volume and quality of our content, which has improved our organic reach and engagement.
Solves the Biggest Hurdle in Remote Video Production
What do you like best about the product?
The local recording is the killer feature. We no longer have to worry about a poor internet connection ruining an important interview with a customer or an industry expert. This reliability has given us the confidence to commit to a full-scale video content initiative.
What do you dislike about the product?
There's a slight learning curve to understand the best settings for different types of recordings, but their support was helpful in getting us set up correctly.
What problems is the product solving and how is that benefiting you?
The single biggest problem in remote video is variable internet quality ruining a take. Riverside's local recording feature completely solves this. The benefit is that we never have to ask a busy customer or executive to re-record an interview, saving time and preserving goodwill.
Essential for Recording High-Stakes Executive Communications
What do you like best about the product?
The security and quality are paramount for our internal all-hands meetings and executive briefings. Riverside provides both. The fact that everything records locally and is then uploaded is a brilliant design for ensuring no data loss.
What do you dislike about the product?
The initial upload time for the high-resolution files after a recording can be a bit long, but it's a background process so it doesn't block our work.
What problems is the product solving and how is that benefiting you?
We required a secure and flawless way to archive sensitive internal communications and executive messages. Riverside solves the problem of fidelity and security for these critical recordings. The benefit is a perfect archival record and the ability to produce polished internal comms videos from these recordings.
Finally, a Platform That Delivers on Its Promise of Quality
What do you like best about the product?
It just works. We've tried other platforms that promised similar features but struggled with sync issues or dropouts. The video and audio are perfectly in sync every single time, which is non-negotiable for ourpublic-facing content.
What do you dislike about the product?
The pricing structure, while fair, was a discussion point for our finance team as we scaled to more seats. We see the value, but it's an investment.
What problems is the product solving and how is that benefiting you?
Our core problem was inconsistency. Other platforms would work one day and fail the next. Riverside solved this with unwavering reliability. The benefit is trust in our tools and the ability to plan our video content calendar with absolute confidence.
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