Riverside Teams
Riverside.fmReviews from AWS customer
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Professionalizing Our Content to Build Trust in a Digital World
What do you like best about the product?
In a regulated industry like financial advice, trust is everything. Riverside allows me to send personalised, high-quality video messages to clients. The ease of use is fantastic; I can record, do a quick audio check, and send a link in minutes. The screen capture is also invaluable for walking clients through their portfolios. The ability to make minor edits to the video and ensure the audio is perfectly clear before sending has been incredibly valuable for maintaining our professional image.
What do you dislike about the product?
The feature set is so broad that we likely only use half of what it offers. It would be helpful to have guided workflows or templates for specific business types like ours. The implementation was so easy we were up and running in an afternoon.
What problems is the product solving and how is that benefiting you?
Riverside has solved the problem of impersonal digital communication. Email and text can be misread, but a friendly, clear video message builds immense rapport. It has dramatically improved client satisfaction and retention. We've also used it to host virtual Q&A sessions, which we record and edit for our website, positioning us as a helpful and transparent authority. The benefit is a stronger client-advisor relationship.
The Go-To Platform for Our Agency and Our Clients
What do you like best about the product?
The reliability of the screen and video capture gives us the confidence to record important client presentations and website walkthroughs without a second thought. The quality is always superb. We use the video editing features for about 50% of our post-production work—it's perfect for quick cuts, transitions, and preparing a first cut for client review. The audio editing tools handle the other 10%, allowing us to easily balance levels and reduce background noise, which is a common issue with remote recordings.
What do you dislike about the product?
The file management system is functional, but as we produce more content, we'd appreciate more robust folder organization and collaboration features directly within the platform to keep client projects completely separate and organized.
What problems is the product solving and how is that benefiting you?
Riverside has standardized how we produce video content for our diverse client base. It solves the problem of unpredictable quality from other remote recording tools. The benefit is faster project turnaround times, happier clients who appreciate the professional output, and the ability for our strategists to be more hands-on in the content creation process, leading to more creative and effectivefinal products.
Essential for a Marketing Team Working Across APAC
What do you like best about the product?
Working with partners and clients across Asia-Pacific means internet connectivity is never a given. Riverside's local recording has been a game-changer for ensuring we get high-quality video and audio from every participant, every time. The ease of use of the video editor means I can quickly turn a one-hour regional strategy call into a concise recap for our leadership team without needing specialized skills. The audio cleanup tools are also crucial for making sure every voice is clear and professional.
What do you dislike about the product?
Scheduling recordings across wildly different time zones can be tricky, and while Riverside has a scheduling feature, it doesn't fully sync with all calendar systems we use. It's a small workflow hiccup we've learned to work around.
What problems is the product solving and how is that benefiting you?
Riverside solves our challenge of maintaining a consistent and professional brand presence across a vast and diverse region. It allows our regional experts to become content creators without a technical barrier. The benefit is a more authentic and frequent connection with our audience, and a significant reduction in the cost and complexity of producing multi-lingual and multi-region marketing materials.
Great for Some Tasks, But Editing Needs Improvement
What do you like best about the product?
This is an excellent product for recording, and the AI enhancer works very well. It's also incredibly easy to use!
What do you dislike about the product?
This isn't really ideal for editing, as it feels too slow when compared to using local editing tools.
What problems is the product solving and how is that benefiting you?
The app offers features like recording on distance, and a local cache. These functions work as expected and contribute to a smooth user experience.
Great AI Tools and Script Features, but Navigation Needs Improvement
What do you like best about the product?
I like the fact that Riverside Pro generates a script and show notes. But the best part I've most recently discovered are the AI tools such as Magic Audio and Eye contact---best tools ever!
What do you dislike about the product?
Can be a little bit cumbersome to navigate.
What problems is the product solving and how is that benefiting you?
Sound quality has been made so much easier with Riverside. Magic Audio is amazing. I'm now saving hours from trying to get the audio just right. And the generation of a script and show notes is a huge time-saver.
The Gold Standard for Creating Premium Marketing Content
What do you like best about the product?
Unmatched audio and video quality are the highlights of the device. In my position, the way our brand is perceived means everything to me, and the content we create for webinars, customer endorsements, and thought leadership interviews should be perfect. Riverside provides us with the same quality as a live broadcast but from a distance, which is very convenient for us to work with specialists and clients from all over the globe. We do not have to lower our standard of professionalism even by the smallest bit. The independent, high-quality recordings for every individual make it so that our after-production work becomes very easy and quick.
What do you dislike about the product?
Strength of the platform is not editing but recording. It is wonderful to use for the capture of raw materials, but the editing that come along with the platform are just simple ones. In our situation with a marketing team that is always in a rush, we could really make good use of more advanced features, with a better flow of work, such as easier clip marking or having more than one person being able to access the same collaborative review link. These features would free up a great amount of our time. Most of the time, we end up downloading the files and editing them in another program.
What problems is the product solving and how is that benefiting you?
Riverside has mastered the challenge of successfully increasing our output of quality, captivating video and audio content. In the past, the process of scheduling face-to-face recordings for our video series was expensive and complicated from the logistics perspective. Currently, we are able to have several remote guests at the same time, record videos of high quality in a short period, and in fact, this has been a game-changer for us. As a result, this situation has become our main source of demand generation and brand authority, giving us the opportunity to produce content not only more personalized but also more powerful and at large.
Amazing, game-changing platform for podcast production.
What do you like best about the product?
AI features, ease of use and audio/video quality.
What do you dislike about the product?
Editing by text transcript could be more fluid.
What problems is the product solving and how is that benefiting you?
Full media/podcast production solution.
Leveling the Playing Field for A Small Creative Agency
What do you like best about the product?
Riverside has enabled my small agency to win and execute projects that used to be only accessible to big studios in London. The video and audio we receive from the remote recordings with our clients are of excellent quality, and it is broadcast-ready. To my delight, we have been able to reliably capture clean UI/UX walkthroughs for our tech clients by using the screen capture feature.
Moreover, the convenience of doing the first video and audio edit in the same platform before transferring to a complete edit suite has made our workflow more efficient. One of the main selling points is the simplicity for our clients; they are always amazed at how easy it is to access a session.
Moreover, the convenience of doing the first video and audio edit in the same platform before transferring to a complete edit suite has made our workflow more efficient. One of the main selling points is the simplicity for our clients; they are always amazed at how easy it is to access a session.
What do you dislike about the product?
As a creative person, I would always be more than charmed to have more detailed native editor control, especially for colour grading, to make sure that the colour is an exact match to the client's branding with the last adjustments made on the client side. This is a very small negative point among the many positives that this tool represents for our business.
What problems is the product solving and how is that benefiting you?
We faced two big issues at Riverside:first the fact that we were limited by our location and secondly the high production costs. Luckily, with Riverside, we can now operate with the top clients not only in the local area but all over the UK. The expense and inconvenience of using studio space for filming interviews and testimonials have been totally wiped out. This means that we can have a better offer in the market, make more money on our projects, and still be able to accept more work without having to increase our expenses. It has really transformed our business model positively.
Our Team Developing an Educational Content of High Fidelity through Empowerment
What do you like best about the product?
For us, the dependability of the display as well as the recording is the first thing that matters. We create software tutorials and learning units, and the visual instruction clarity is a must. Riverside is just the right solution for this. Moreover, the smoothness of the video editor makes it possible for our content experts who are not trained in video processing to do some easy editing and correction, which in turn saves a lot of time in production. A short interruption on the internet connection will not affect a long local recording of a lecture.
What do you dislike about the product?
Although the audio editing meets the basic requirements for cleaning speech, I would still like to see more sophisticated features such as a noise gate or compression integrated into the audio editing to enable us to manage the varying microphone qualities of different instructors. At present, we do a final batch processing in a specialized audio program for our top-priority content.
What problems is the product solving and how is that benefiting you?
Our course recording and promotional content production have been entirely relocated in-house with Riverside. Consequently, we no longer rely on costly external studios. This platform addresses the challenge of achieving a standard quality of production across multiple instructors and courses. Hence, the main effect is a considerable drop of content production expenses and the availability of new courses at the shortest time. Besides this, we employ the platform to create brief, high-end video greetings for our email campaigns, which have raised our engagement level due to the personal touch.
How to Turn Your Customer Data Into a Demand Gen Strategic Asset
What do you like best about the product?
We are literally blown away by the combo of screen capture plus local recording for our webinar program. We run live data walkthroughs and Riverside really makes it possible for both the presenter and their screen to be recorded in super high quality for our audience to watch anytime.
What I really like about audio editing is that it is very easy and powerful at the same time. We can just cut out the pauses and ums to get a more finished product. Our production team is super happy with the multitude of features such as the separate track download that gives them the freedom they need without making things more difficult for our speakers.
What I really like about audio editing is that it is very easy and powerful at the same time. We can just cut out the pauses and ums to get a more finished product. Our production team is super happy with the multitude of features such as the separate track download that gives them the freedom they need without making things more difficult for our speakers.
What do you dislike about the product?
In general, it wasn't the easiest way to figure out how to set up a branded background from scratch. Our first few attempts were not successful and we had to repeat the process in order to achieve the desired result. However, the branded background becomes effective for every use after the initial setup. This issue is just a small problem amid an easy and quick execution.
What problems is the product solving and how is that benefiting you?
Riverside has changed the whole scenario with the poor quality of webinars and the difficulty to reuse them. Our on-demand versions used to be so bad that we could hardly see the screenshares and hear the audio. Every webinar is now a clear and perfect recording which we can comfortably edit and divide. We turn them into the content that our audience really wants: we extract the most important points and publish them on LinkedIn, we transform data characters into videos, and we also use the audio to produce our podcast. As a result, the lifespan and the ROI of webinars have been increased, which has a direct impact on our lead generation.
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