Riverside Teams
Riverside.fmReviews from AWS customer
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At first I was afraid… I was petrified… but now I love Riverside
What do you like best about the product?
The support and self service tools to learn how to use the studio. Also the quality of the sound and projects are impeccable. The magic clips are my favorite thing ever, I always look forward to them.
What do you dislike about the product?
It is so hard to keep up with all the functions and specially when the studio is all set in English I get frustrated to find the correct setting or path. It’s friendly but not so user friendly sometimes, you can ger overwhelmed and end up not using the new magic tools
What problems is the product solving and how is that benefiting you?
The tech and costumer service is absolutely amazing. Sometimes when technical difficulties occur on the recording you can quickly fix it or find a recording that got stuck when the internet ks not working. Other improvements are the conversely chat that understands what you don’t with all the overwhelming options you have to edit
Effortless Pro Podcasting for Beginners—Recent Upgrades Are Fantastic
What do you like best about the product?
How someone with zero editing skills can easily produce professional quality podcasts.
What do you dislike about the product?
Nothing. The most recent upgrades really took it to the next level.
What problems is the product solving and how is that benefiting you?
I’m easily able to create content at a level I couldn’t without this software
Great for Crisp, Branded Videos - high quality clips and downloads
What do you like best about the product?
It makes shorts automatically for you with every video - and they're the RIGHT places in your script. I didn't have to edit them at all. I love the branding and elements as I'm presenting that look nice. Most of all, I love the sharpness of the video. Zoom recordings end up grainy. These are crisp, clear, and exactly right for my YouTube videos. Everything is customizable. I particularly love that the audio can be enhanced quite well with a slider so you can choose your level of AI audio edits from 0 to 100. 27 is perfect for me.
What do you dislike about the product?
I was going to use it for all my zoom calls, even casual conversations and client calls. However, I think all the options around the screen might scare off a client. This really is for recording, video podcasting, guest hosting, and other things.
What problems is the product solving and how is that benefiting you?
I really didn't want all the technical components of Camtasia. I did want something that would automatically break down my longer videos into shorts. I've tried other programs that do that and they just didn't get the right message. Riverside does it so well that I don't have to edit. I also love that you can take the longer silences out with just a click.
Riverside is the only tool you need to run an independent Podcast
What do you like best about the product?
Riverside is so easy to use! We are an independent, remote team of 3, writing, recoding, and producing the Blue Couch Collective Podcast, and Riverside is the only way we can manage our podcast without hiring outside help. From the desktop app that records audio and video locally, then uploads for clean, crisp content, to the editor and organization tools, this is a well-thought-out platform. The suite of AI tools in Riverside takes the cake. It makes creating clips, thumbnails, show notes, and social posts so easy, and as a small team, this is so amazing
What do you dislike about the product?
Several "Premium" features are available for use in the editor, which are paywalled when you export. I pay for the standard tier, and this means the exported audio sounds very different than how you hear it in the editor.
What problems is the product solving and how is that benefiting you?
It is our all-in-one remote podcast tool. It allows us to host guests, record video podcasts, edit, clip, and generate content for all of our social media needs
Riverside Makes Video Creation Easy and Reliable for Podcasters
What do you like best about the product?
Riverside is user friendly and dependable. I have used the program for almost 3 years and their customer service is not only fast, but they deliver every time. What I love about this program is how user friendly it is. I knew nothing about riverside before I joined, and I was able to start making videos right out of the gate. There are so many features that makes my job editing so much easier. I record on riverside at least twice a week and never have to worry that i will lose any content. Even my guests who have never used riverside before has found it so easy to navigate. I have converted many podcasters from zoom to riverside and it really wasn't a hard sell. After they see how easy it is to use and the quality of the finished product. It sells itself.
What do you dislike about the product?
As far as downsides, there really isn't any that is a deal breaker for me. The only complaint that I have is using the built in backgrounds. I have used a professional green screen to make it better, and while it is better, you can still tell that you are using a green screen. That is the only flaw in riverside fm. It's a feature that i do not have to have, but i would love to see that improved for other projects that i may take on down the road.
What problems is the product solving and how is that benefiting you?
before riverside I used zoom and it was never dependable. and as typical with guests who are in spots with bad wifi, what you see is what you get. But with riverside, that solves the problem. because it uploads the recordings from both ends to the cloud. i get a crystal clear picture of my guests, even if their internet connection is choppy.
Solid Platform That Keeps Getting Smarter
What do you like best about the product?
Our team uses Riverside on a regular basis for content creation, and it’s become an essential part of our workflow. The platform continues to grow and adapt, taking user feedback to heart and putting it into action. I really appreciate their in-depth knowledge, friendly and proactive customer support, and consistently polished webinars. The recording experience is intuitive and user-friendly — a huge plus for designers managing multiple applications at once! Riverside has become a key part of how we record, collaborate, and deliver high-quality content.
What do you dislike about the product?
There’s still room for continued growth as the platform expands — a few features occasionally feel in progress, but it’s clear they’re actively improving and listening to user feedback.
What problems is the product solving and how is that benefiting you?
Riverside is constantly evolving to meet new trends and creative demands. I primarily use it for podcasting and interview-style videos, and the platform has come a long way in a short time. When I first started using Riverside, it was simple and straightforward — not many transitions or visual options. Less than a year later, it’s been completely revamped with new overlays, transitions, and layout features that make my job much easier and reduce my reliance on external tools.
VERY User Friendly
What do you like best about the product?
I love the interface and the ease of use for my clients (many are not tech savvy) I also love the quality of the audio and the video. This has been a game changer for our business!
What do you dislike about the product?
I do not like that I can only schedule 3 sessions and have to upgrade to schedule more. I would like a simple button once I have the emails all in to be able to toggle them as audience member or guest.
What problems is the product solving and how is that benefiting you?
I do a ton of remote video recording...I love that the images are stable and the audio is clean and clear.
Professionalizing Our Content to Build Trust in a Digital World
What do you like best about the product?
In a regulated industry like financial advice, trust is everything. Riverside allows me to send personalised, high-quality video messages to clients. The ease of use is fantastic; I can record, do a quick audio check, and send a link in minutes. The screen capture is also invaluable for walking clients through their portfolios. The ability to make minor edits to the video and ensure the audio is perfectly clear before sending has been incredibly valuable for maintaining our professional image.
What do you dislike about the product?
The feature set is so broad that we likely only use half of what it offers. It would be helpful to have guided workflows or templates for specific business types like ours. The implementation was so easy we were up and running in an afternoon.
What problems is the product solving and how is that benefiting you?
Riverside has solved the problem of impersonal digital communication. Email and text can be misread, but a friendly, clear video message builds immense rapport. It has dramatically improved client satisfaction and retention. We've also used it to host virtual Q&A sessions, which we record and edit for our website, positioning us as a helpful and transparent authority. The benefit is a stronger client-advisor relationship.
The Go-To Platform for Our Agency and Our Clients
What do you like best about the product?
The reliability of the screen and video capture gives us the confidence to record important client presentations and website walkthroughs without a second thought. The quality is always superb. We use the video editing features for about 50% of our post-production work—it's perfect for quick cuts, transitions, and preparing a first cut for client review. The audio editing tools handle the other 10%, allowing us to easily balance levels and reduce background noise, which is a common issue with remote recordings.
What do you dislike about the product?
The file management system is functional, but as we produce more content, we'd appreciate more robust folder organization and collaboration features directly within the platform to keep client projects completely separate and organized.
What problems is the product solving and how is that benefiting you?
Riverside has standardized how we produce video content for our diverse client base. It solves the problem of unpredictable quality from other remote recording tools. The benefit is faster project turnaround times, happier clients who appreciate the professional output, and the ability for our strategists to be more hands-on in the content creation process, leading to more creative and effectivefinal products.
Essential for a Marketing Team Working Across APAC
What do you like best about the product?
Working with partners and clients across Asia-Pacific means internet connectivity is never a given. Riverside's local recording has been a game-changer for ensuring we get high-quality video and audio from every participant, every time. The ease of use of the video editor means I can quickly turn a one-hour regional strategy call into a concise recap for our leadership team without needing specialized skills. The audio cleanup tools are also crucial for making sure every voice is clear and professional.
What do you dislike about the product?
Scheduling recordings across wildly different time zones can be tricky, and while Riverside has a scheduling feature, it doesn't fully sync with all calendar systems we use. It's a small workflow hiccup we've learned to work around.
What problems is the product solving and how is that benefiting you?
Riverside solves our challenge of maintaining a consistent and professional brand presence across a vast and diverse region. It allows our regional experts to become content creators without a technical barrier. The benefit is a more authentic and frequent connection with our audience, and a significant reduction in the cost and complexity of producing multi-lingual and multi-region marketing materials.
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