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Riverside Teams

Riverside.fm

Reviews from AWS customer

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External reviews

1,556 reviews
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External reviews are not included in the AWS star rating for the product.


    Elliot K.

Riverside is a game changer!

  • September 15, 2022
  • Review provided by G2

What do you like best about the product?
I love it's simplicity and the high quality you get by using the platform. I wouldn't use any other platform. It's is simply the best one out there.
What do you dislike about the product?
The only thing I don't like is something I am not they can help - which is guests dropping off during interviews also that the streaming platforms don't play ball
What problems is the product solving and how is that benefiting you?
The problem of ease when podcasting - the user experience is great, it easy for non techies to use and it creates great audio/video


    Daniel J.

Unusable Audio Quality and No Usable Support

  • September 07, 2022
  • Review provided by G2

What do you like best about the product?
The layout and interface is better than Zencastr but...
What do you dislike about the product?
The "uncompressed" "high quality" WAV files are unusable in a professional setting. In addition, there is no user support; just an off-shore chat option that takes way too long to get connected to. When you do connect, they are not actually technical support but only provide cut-and-paste answers from their script that would indicate that they don't understand the issue.
What problems is the product solving and how is that benefiting you?
It was purchased to facilitate the remote recording of talent, but the audio quality is not usable in a professional environment.


    Sam E.

Lately, the UI experience has been very frustrating.

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Records audio files locally. Better quality
What do you dislike about the product?
Poor documentation, interface support lacking, audio file downloads changed making it to difficult to use
What problems is the product solving and how is that benefiting you?
We use it for remote podcast recording


    Panos G.

Super unreliable product

  • August 13, 2022
  • Review provided by G2

What do you like best about the product?
The product is easy to use (when things work)
What do you dislike about the product?
For a product that needs to be bulletproof, Riverside is way too unreliable. I've lost several recordings to a number of different errors, and countless hours of my time to fix or re-record them. Absolutely not fit for purpose.
What problems is the product solving and how is that benefiting you?
We use it to record our podcasts.


    Information Technology and Services

This has wasted hours of my life

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
when it works it's great cause I can use all channels and recordings that come separately.
What do you dislike about the product?
so frustrating. gives me laggy video that I don't know happened til after the interview, switches mics without warning,bricks out my computer. recording has random echoing. all this stuff you find out after the recordings and you get no warning that your magical podcast interview is actually not usable or you really have to edit a lot for it to be ok
What problems is the product solving and how is that benefiting you?
podcast recordings that are recorded locally so you don't have the super compression you get on zoom sometimes. the only problem is you have a whole lot of other problems


    James R.

Client side app stopped recording without warning - it screwed me

  • August 04, 2022
  • Review provided by G2

What do you like best about the product?
I didn't like the app - it let me down in the most terrible way possible... it stopped recording mid-interview without warning.
What do you dislike about the product?
I disliked finding out later that the app stopped recording and that it didn't notify me there was a problem.

I especially didn't like having to tell my best client the interview was screwed.

Separately, I disliked the unnecessary video compression.
The client-side recording in 4K has visible compression artefacts when there's camera movement - just no need.
What problems is the product solving and how is that benefiting you?
Riverside.fm gave me problems, it didn't solve them


    Barry G.

Great Tech!

  • June 16, 2022
  • Review provided by G2

What do you like best about the product?
The interface is really clean and easy but the rock star part is that it is recording at the best quality that can be recorded by everyone's device/phone/web cam. The highest quality video is so necessary and other platforms do not use that. Then you add in that it is very affordable, keeps your library in the cloud and can be accessed quickly. it works!
What do you dislike about the product?
If you are using a phone to record you do need the app. Also, huge problem, you cannot tell if a person recording on the phone is in vertical or landscape mode. I have got burned by that before.
What problems is the product solving and how is that benefiting you?
We use it to record interviews where the producer is off-camera. This is so easy for the guests to use it does not scare them away from shooting with us.
Recommendations to others considering the product:
GIve it a try - it is worth the price!


    Julien E.

The Best Podcast Recording Software

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
Riverside is the easiest tool to record podcasts and videos in studio quality (I mean video and audio quality) from anywhere with just the browser and local recording up
to 4K video resolution.
What do you dislike about the product?
Nothing much to hate about Riverside. Maybe just a minor fix with the audio quality since there are times when the audio needs to be edited or remixed due to some echoing. Hopefully, Riverside can detect that during recording and warn/advise.
What problems is the product solving and how is that benefiting you?
The overall production of the podcast is rooted in the audio and video output from Riverside. This is the foundation of the podcast. Even when the internet connection is poor while recording, the video quality will always be smooth and freeze-free.


    Entertainment

Game Changer

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
The tool has improved significantly over the past year, and it is constantly being updated to improve it. A solid staff committed to continuous improvement, which is not usually the case with SaaS businesses. To me, this is a huge thing!
What do you dislike about the product?
One of my only gripes was that it was rather pricey at first since I have been using it. I can only use it with chrome right now. Another tiny gripe is at the fps limit.
What problems is the product solving and how is that benefiting you?
As an entrepreneur, I'm well aware that managing mistakes frequently defines us. Riverside.fm has provided excellent customer service. So far, all of the errors have been mine. Despite this, they've been patient, helpful, and prompt in resolving any issues I've encountered.


    Roberto P.

Great app for podcast enthusiast

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
I like the possibility of marrying podcast audio with podcast video on the same site. This makes it a great alternative to podcast enthusiasts and beginners who look for a creative start.
What do you dislike about the product?
I´m a little thrown back because of pricing; it is a little bit expensive for a complete beginner who looks forward to building an online presence on different platforms
What problems is the product solving and how is that benefiting you?
I was a little bit slow on my content creation workflow because I was the only person involved with the process, so it took me much time to perform all duties due to my project, Riverside solved my problem with time, everything was much easier