Riverside Teams
Riverside.fmReviews from AWS customer
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A very average platform that is overrated
What do you like best about the product?
The user interface is clean, easy to understand and easy to use. It is a good piece of software for what it is meant to do - record in-sync podcats and video recordings with minimal hassle and fuss for the host and guest.
What do you dislike about the product?
There seems to be a major issue with syncing the audio and video. It didn't work with a test I did but what is worse is it failed miserably when I did a live recording with a podcast guest which was very embarrassing. Although the audio files are of excellent quality, they are not in sync with the video which is the whole point of getting a Riverside subscription - the ability to get high-quality audio and video in stereo and HD.
Secondly, the quality of the video was appalling, and I figured I could have used Zoom to record at this rate. When I wrote to customer service, they got back to me saying the situation could not be remedied and gave me a refund for the month and I was then billed for the service the next month without even using it.
Secondly, the quality of the video was appalling, and I figured I could have used Zoom to record at this rate. When I wrote to customer service, they got back to me saying the situation could not be remedied and gave me a refund for the month and I was then billed for the service the next month without even using it.
What problems is the product solving and how is that benefiting you?
If the platform works the way it is meant to, it is an excellent solution but for what it does right now, I believe solutions like Streamyard and even Iris offer better solutions in the market.
All in wonder. Million dollar studio in the palm of my hand.
What do you like best about the product?
UPDATE: We left seeking greener pastures, and ended up coming right back. Riverside is undeniably the best in its class.
As a podcaster and producer, Riverside helps take the technical complexities out of working with other hosts and guests. I can monitor everyone's connections and both audio and video quality on-the-fly! It lets me get back to the main job of focusing on the content.
As a podcaster and producer, Riverside helps take the technical complexities out of working with other hosts and guests. I can monitor everyone's connections and both audio and video quality on-the-fly! It lets me get back to the main job of focusing on the content.
What do you dislike about the product?
Zapier integration would be a valuable feature. Especially with the impending AI innovations coming, and the new/revised Riverside features with improved transcription, transport to services like Descript, and the ability to create clips/markers in a session. Zapier would come in very useful to distribute elements of our recorded sessions to other platforms/service bureaus for additional editing, processing, or publication.
What problems is the product solving and how is that benefiting you?
My level of stress about clean audio tracks from various sources is nearly gone! Knowing that Riverside is recording studio-quality audio and video gives me great comfort.
I hardly can hear and see a guest during live session
What do you like best about the product?
When export the video, you could choose different formats - it's useful
What do you dislike about the product?
Very bad video and audio quality during the live session. I was not able to hear my guest
What problems is the product solving and how is that benefiting you?
I could not use it for my podcast :(
Best buying experience ever!
What do you like best about the product?
We run a large podcast network, and Riverside's enterprise offerings are incredible. This is going to make my hosts job easier and fits right in to my production teams workflow. The time savings alone is worth the price.
What do you dislike about the product?
I have yet to run into a downside. Will edit this review if/when that happens.
What problems is the product solving and how is that benefiting you?
Managing a large, geographical disperced podcast network
Recording pre-game and post-game podcasts.
What do you like best about the product?
Great all-in-one solution for recording podcasts. Peace of mind.
What do you dislike about the product?
Have had some video recording issues but they were fixed.
What problems is the product solving and how is that benefiting you?
They are making sure encoding of video is seamess.
Remote recording made easy!
What do you like best about the product?
The ability to upload into the cloud and automatically remove video from the presenter's computer is priceless. My team frequently works with company executives and allows them to "walk away" from the recording session without having to locate the video and delete it.
What do you dislike about the product?
I am not a fan of the black background on all the Riverside screens. It would be nice to have a few background colors to choose from that could be personalized by the user.
What problems is the product solving and how is that benefiting you?
Riverside is easy to use. . .provides quick access to recorded material. . .and is more efficient than using a screen capture program.
Riverside is the Industry Leader
What do you like best about the product?
Riverside makes remote recording incredibly simple and intuitive. Podcast hosts and producers can easily schedule, record, and produce their podcasts in Riverside without a lot of heavy lifting. The audio and and video look and sound great, and Riverside is always adding powerful new features.
What do you dislike about the product?
There's not much to dislike. Whenever we have any issues, which is rare, Riverside is quick to respond and provide solutions.
What problems is the product solving and how is that benefiting you?
We have podcast hosts and producers scattered across the country. Riverside makes the podcast production workflow simple and smooth, no matter where the host, guest, or producer is located. It also allows us to easily share the worklaod among multiple team members
Absolute Garbage - Don't Believe the Hype
What do you like best about the product?
There's nothing good about this product, and I would avoid it. The concept of it is pretty great, but the execution is abysmal. It's garbage, and Riverside should not be charging money for a useless product.
What do you dislike about the product?
This is supposed to be a professional tool for podcasters who do interviews, but the tool DOES NOT work.
I've had video editors help me with editing my video podcast, and they told me that the audio drift is unbelievable. The frame rates don't make sense, and it's a serious headache to sync up audio/video.
I've had video editors help me with editing my video podcast, and they told me that the audio drift is unbelievable. The frame rates don't make sense, and it's a serious headache to sync up audio/video.
What problems is the product solving and how is that benefiting you?
It's an extremely garbage product, and the customer service is equally as garbage.
App would indiscriminately stop video and audio
What do you like best about the product?
Nothing as I was never able to record a full session
What do you dislike about the product?
completely unreliable and made me look incompetent in front of potential clients
What problems is the product solving and how is that benefiting you?
I wanted a reliable platform to record Podcasts. Had to go to another platform for that.
Great customer service!
What do you like best about the product?
Overall the platform does what I need for podcasting with multiple guests for audio and video. Video and sound quality is great compared to Zoom where the audio and video timing are off.
The customer service I received from Pat was amazing, was very patient, answered everything I had and stuck around to make sure I had all the answers I needed.
The customer service I received from Pat was amazing, was very patient, answered everything I had and stuck around to make sure I had all the answers I needed.
What do you dislike about the product?
Streaming features with LinkedIn are not as seamless as Streamyard, I would love to only use Riverside vs having to use both. 1 for podcasting and one for streaming to LinkedIn Live.
What problems is the product solving and how is that benefiting you?
Sending guests to a studio environment where everything is handy that does not feel like a conference call. Because audio and video quality is so much better it reduces my editing time.
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