Riverside Teams
Riverside.fmReviews from AWS customer
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Helpful Support team!
What do you like best about the product?
All the programs offered on the platform and the support team helping with technical errors!
What do you dislike about the product?
Nothing, Nothing, Nothing, Nothing, Nothing!
What problems is the product solving and how is that benefiting you?
Recording my podcast remotely!
Perfect for producing an interview or panel-based show
What do you like best about the product?
Separate audio and video tracks per participant give a lot of flexibility for editing
What do you dislike about the product?
UI is basic but is constantly being improved.
What problems is the product solving and how is that benefiting you?
Ease of recording interviews with guests remotely without needing them to install extra software.
Recommendations to others considering the product:
It's ideal for virtual conferences, panels, or interviews for live audiences or delayed broadcast. The video and audio output provides the flexibility to produce content the way you want it and makes it easy for guests or other participants to use without the need for additional software. Local recording with streamed uploads that can be resumed also eliminates concern over interrupted recordings from questionable connections, which has already saved me more than once.
Reliable, easy-to-use platform backed up by attentive customer service
What do you like best about the product?
An economical podcast/meeting platform that affords excellent sound quality for remote interviews, easy to use for both host and guests, and not affected by faltering internet. Also friendly and prompt tech support.
What do you dislike about the product?
I haven't experienced any negative issues using Riverside.
What problems is the product solving and how is that benefiting you?
Reliable hosting for remote podcast interviews, providing tracks that are not affected by any intermittent internet outages, and the superior audio quality makes it sound like host and guest(s) are in the same room. The Riverside team is also very responsive to technical queries through their messenger service. There was a sound issue in a recent podcast between Australia and the UK, some persistent background static resulting from a guest's mic malfunction and not related to Riverside's platform. Riverside's tech support team was able to identify the problem straight away, and the response to my query was courteous and fast.
Recommendations to others considering the product:
Reasonable fees, reliability, and superior audio quality, as well as ease of accessibility for both host and guests, make this a very user-friendly option for remote interviews.
The best way to record podcasts and video interviews in studio quality!
What do you like best about the product?
No matter the quality of your Wifi or your guest's, the recording always looks and sounds great!
What do you dislike about the product?
They're still growing so coming out with new features always
What problems is the product solving and how is that benefiting you?
One place to record and edit podcasts and video interviews!
Riverside.fm provides a separate track so you have more control in post-production, it's great!
Riverside.fm provides a separate track so you have more control in post-production, it's great!
Unreliable in core features.
What do you like best about the product?
No other service claims to offer as much functionality in recording, live streaming, and video conferencing from one central platform. If it lived up to its claims, it'd be a great product.
What do you dislike about the product?
Unfortunately, core features are grossly unreliable. If there's one thing you're guaranteed every recording session, it's encountering a bug of some kind.
Ultimately, where it matters most, you're throwing the dice - namely in its ability to record the hosts and guests. Without posted minimum specs, guests on lower-end systems are frequently kicked off due to memory and storage requirements. When they rejoin, Riverside fm is unable to record or interpret multiple files for guests who need to refresh. Under best conditions, where hosts and guests have high bandwidth and computer systems with no interrupts or perceived issues during the recordings, core features work with ~90% reliability. Sometimes files are described as being 100% uploaded, but are unable to be downloaded or are directed to download a missing "xml" file.
Advertised features such as live streaming do not work.
Audience moderation ability is not available, so rogue audience members can disrupt your session. It is also presently impossible to see who is in the audience aside from viewing chat messages and overall session headcount.
Riverside.fm bills itself as a premium service to record wav audio and 4k video. But if you can't access these things with certainty, it's like not having either at all.
A better investment is in buying cloud storage space, and asking guests to upload video and audio files there. Conference and livestream elements are better with Zoom or the next competitor vendor.
Ultimately, where it matters most, you're throwing the dice - namely in its ability to record the hosts and guests. Without posted minimum specs, guests on lower-end systems are frequently kicked off due to memory and storage requirements. When they rejoin, Riverside fm is unable to record or interpret multiple files for guests who need to refresh. Under best conditions, where hosts and guests have high bandwidth and computer systems with no interrupts or perceived issues during the recordings, core features work with ~90% reliability. Sometimes files are described as being 100% uploaded, but are unable to be downloaded or are directed to download a missing "xml" file.
Advertised features such as live streaming do not work.
Audience moderation ability is not available, so rogue audience members can disrupt your session. It is also presently impossible to see who is in the audience aside from viewing chat messages and overall session headcount.
Riverside.fm bills itself as a premium service to record wav audio and 4k video. But if you can't access these things with certainty, it's like not having either at all.
A better investment is in buying cloud storage space, and asking guests to upload video and audio files there. Conference and livestream elements are better with Zoom or the next competitor vendor.
What problems is the product solving and how is that benefiting you?
I've added to the bug list for the developers on my own dime - I wasn't compensated for testing reliability or functionality that their service team asked me to do. This was especially disappointing when there are limited hours provided per month on a paid account.
The benefit I realized is that by attempting to fix many of Riverside's introduced bugs and issues, I can do many of these functions without Riverside at all.
The benefit I realized is that by attempting to fix many of Riverside's introduced bugs and issues, I can do many of these functions without Riverside at all.
Best recording for Remote Podcasts
What do you like best about the product?
The native audio AND video recording feature.
What do you dislike about the product?
Bit on the pricier side, but it is worth it.
What problems is the product solving and how is that benefiting you?
Remote podcasting through zoom or skype is super compressed, and the quality is lacking even with the best of internet speeds. Sure zencastr and squadcast have native audio recording, but they lack a working video recording aspect. Just locked behind betas, whereas with riverside.fm they've had it the entire time, and I am able to get high quality video on both ends. #doubleender
Recommendations to others considering the product:
Check out all other options, and then you'll realize that none of them do what riverside does yet.
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