Jama Connect (Private Offer Only)
Jama Software (Private Offer Only)Reviews from AWS customer
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We're in thhe deployment phase of Jama and I'm admin user in our company
What do you like best about the product?
Once you get to know Jama, the configuration work is relatively easy and there are multiple good solutions to do things. The traceability is important for us and that seem to work really well in Jama. All the time we have had very good support from Jama consultants and the implementation has been smooth with them.
What do you dislike about the product?
We are at the phase where we are creating export documents and that seems to be a bit complicated area.
What problems is the product solving and how is that benefiting you?
We get good traceability between requirements, risks and tests. Also we get rid of many excel sheets or some tools, and also can uniform ways of work in our company.
Good functionalities but user interface takes some getting used to.
What do you like best about the product?
- Functionalities like Reviews, Links...
- Holistic approach (including testing e.g.)
- Cloud based
- possibility to individualize item types & structures
- possibility to connect to other tools
- Holistic approach (including testing e.g.)
- Cloud based
- possibility to individualize item types & structures
- possibility to connect to other tools
What do you dislike about the product?
- user interface is not intuitive enough
- training and support for users needed before they can start
- some known functions of standard tool are not given (e.g. hold "cmd" to mark multiple items)
- training and support for users needed before they can start
- some known functions of standard tool are not given (e.g. hold "cmd" to mark multiple items)
What problems is the product solving and how is that benefiting you?
- causal chain --> help to focus on customer centricity
- single point of truth ---> no further searching for the most current information
- commitment of the teams
- single point of truth ---> no further searching for the most current information
- commitment of the teams
Good user interface
What do you like best about the product?
user friendly End-to-End Traceability,eal-Time Collaboration & Review
What do you dislike about the product?
New users, especially non-technical stakeholders, often find Jama Connect unintuitive at first.
Slow performance when dealing with large datasets or complex projects.Out-of-the-box integrations with tools like JIRA, DOORS, or PLM systems may be limited or require third-party connectors
Slow performance when dealing with large datasets or complex projects.Out-of-the-box integrations with tools like JIRA, DOORS, or PLM systems may be limited or require third-party connectors
What problems is the product solving and how is that benefiting you?
Everyone works from a single source of truth
Reduced miscommunication between engineering, QA, product management, and stakeholders. Faster alignment across distributed teams
Reduced miscommunication between engineering, QA, product management, and stakeholders. Faster alignment across distributed teams
We use Jama connect to manage the lifecycle of our SamD
What do you like best about the product?
Traceability / corverage management.
Reporting capacities.
Reporting capacities.
What do you dislike about the product?
The test management module is minimalist and is not as complete / versatile as dedicated solutions (as XRay for example).
What problems is the product solving and how is that benefiting you?
The benefit is to formalize the processes and to avoid human errors.
requirement management and risk management of a complex medical device
What do you like best about the product?
The ease of implementation and the review of requirements are very straightforward. The ease of use contributes to the team's easy adoption.
As a document-centric organization, the export functions enable the generation of documents for seamless integration into our document management system.
As a document-centric organization, the export functions enable the generation of documents for seamless integration into our document management system.
What do you dislike about the product?
Reviewing table-based items, such as risk analysis or FMEA, is not easy. The review of individual items the loose the big picture and ends in looking for the thing that changes from item to item.
The test part is really software-oriented and would have gained integrating some small feature that enables an increased sample size, rather than type-test or reuse whole set of protocol.
The test part is really software-oriented and would have gained integrating some small feature that enables an increased sample size, rather than type-test or reuse whole set of protocol.
What problems is the product solving and how is that benefiting you?
the main problem Jama solved is the managmeent of the traceability between user needs, requirements, risk analysis and test. the requirements review enabled the team to gain in agility. The requirement review process also made us having better review and then better requirements
I’m from Agile Robots SE, and we use Jama as our primary management tool.
What do you like best about the product?
Jama Connect offers a wide range of powerful features that make requirements management much easier and more efficient. We have migrated all our projects from different tools to Jama, and we are very satisfied with both the tool itself and the excellent communication and support from the Jama team—especially Mr. Preston Mitchell, who has played a key role in helping us migrate projects by importing ReqIF and even Excel files seamlessly.
What we appreciate most is the freedom to customize our own workflows and reflect them in statuses that we can easily update. The locking feature and detailed activity tracking for each item are extremely helpful. The review feature is also very robust, making collaboration and feedback much more efficient. Additionally, exporting and importing data is straightforward and highly customizable. One of the most valuable features for us is the filtering functionality, which makes navigating and managing requirements effortless.
On top of that, the tool is fast, fluid, and intuitive to use, making it an overall great experience for requirements management.
What we appreciate most is the freedom to customize our own workflows and reflect them in statuses that we can easily update. The locking feature and detailed activity tracking for each item are extremely helpful. The review feature is also very robust, making collaboration and feedback much more efficient. Additionally, exporting and importing data is straightforward and highly customizable. One of the most valuable features for us is the filtering functionality, which makes navigating and managing requirements effortless.
On top of that, the tool is fast, fluid, and intuitive to use, making it an overall great experience for requirements management.
What do you dislike about the product?
Like any management tool, Jama Connect has some downsides, but honestly, I’ve noticed very few—maybe two or three areas that could be improved:
Relationships/Links Between Items
Currently, the relationships between items are limited to only two cases: upstream and downstream. It would be helpful to have additional relationship types or naming options for items on the same level (for example, linking test cases to other test cases without forcing one to be upstream or downstream).
Review Process – Status Update After Closing
In the review process, once reviewers approve or reject items, the moderator has to close the review. Unfortunately, after closing, the status of all items defaults to “approved,” regardless of whether they were actually approved or declined. It would be much better if, after the moderator closes the review, the item statuses could automatically update based on the majority decision or the final outcome from the reviewers’ feedback.
Review Process – Handling of Approved Items in New Revisions
When a new revision is published, the previously approved items are still shown in the review, and reviewers must go through and approve them again, which can be a bit annoying. It would be great if already approved/accepted items were either hidden in subsequent revisions or kept with their approved status so reviewers don’t have to reapprove them unnecessarily.
Relationships/Links Between Items
Currently, the relationships between items are limited to only two cases: upstream and downstream. It would be helpful to have additional relationship types or naming options for items on the same level (for example, linking test cases to other test cases without forcing one to be upstream or downstream).
Review Process – Status Update After Closing
In the review process, once reviewers approve or reject items, the moderator has to close the review. Unfortunately, after closing, the status of all items defaults to “approved,” regardless of whether they were actually approved or declined. It would be much better if, after the moderator closes the review, the item statuses could automatically update based on the majority decision or the final outcome from the reviewers’ feedback.
Review Process – Handling of Approved Items in New Revisions
When a new revision is published, the previously approved items are still shown in the review, and reviewers must go through and approve them again, which can be a bit annoying. It would be great if already approved/accepted items were either hidden in subsequent revisions or kept with their approved status so reviewers don’t have to reapprove them unnecessarily.
What problems is the product solving and how is that benefiting you?
Jama Connect has really helped us streamline our requirements management process in many ways. One of the biggest benefits for us is that, after migrating all our projects, we now have everything centralized in one place. This makes it much easier to manage and navigate our entire project database and specifications.
It also provides great flexibility and fluidity in handling different sets of requirements—whether software, hardware, architecture, test cases, FMEA, or other types of specifications. Jama Connect supports the entire V-model cycle, from requirements to test cases on the right side of the V-cycle, making it a truly comprehensive solution for managing all aspects of our projects.
As I already mentioned in the first review, the built-in review features are a huge advantage. You can manage reviews, approvals, and even test runs directly within the platform, which makes collaboration and project tracking much easier and more efficient.
It also provides great flexibility and fluidity in handling different sets of requirements—whether software, hardware, architecture, test cases, FMEA, or other types of specifications. Jama Connect supports the entire V-model cycle, from requirements to test cases on the right side of the V-cycle, making it a truly comprehensive solution for managing all aspects of our projects.
As I already mentioned in the first review, the built-in review features are a huge advantage. You can manage reviews, approvals, and even test runs directly within the platform, which makes collaboration and project tracking much easier and more efficient.
I love using Jama
What do you like best about the product?
The user interface is great. You can very easily find requirements and the traceability feature is very powerful and easy to understand.
Jama is highly customizable. I love how you can create unique item types and within each item type you can specify which fields you want to include.
Jama is highly customizable. I love how you can create unique item types and within each item type you can specify which fields you want to include.
What do you dislike about the product?
Jama Reviews are a little clunky and buggy, and lack a lot of features I would like to see.
There is certainly a learning curve to Jama and it took some time to come up to speed.
I think the search feature leaves a lot to be desired. For example, text within a comment on an item does not show up in search results.
There is certainly a learning curve to Jama and it took some time to come up to speed.
I think the search feature leaves a lot to be desired. For example, text within a comment on an item does not show up in search results.
What problems is the product solving and how is that benefiting you?
We are designing a highly complex electromechanical system. Many teams and stakeholders are involved. Jama acts as the single source of truth for all of our requirements. In addition, it facilitates a clear approval process for those requirements.
Review of JAMA Connect
What do you like best about the product?
JAMA Connect provides a platform where the source of the truth of the project can be captured and detailed. The best part of it is probably the Trace View area which can show 1:1 direct traceability issues across a snapshot of one of the requirement holding areas such as User Needs to Engineering requirements.
It is very easy to write a requirement and the templates are especially useful to create a consistent context and format. For User Needs and User mapping this is especially useful. Very easy to implement changes and cascade to the team.
Very strong customer support and engagement from JAMA. If we have an issue we know it will be listened to and we will get response in a quick time-frame.
We are now frequently using JAMA consistently and is allowing easy integration of requirements into our engineering R&D Practice.
It is very easy to write a requirement and the templates are especially useful to create a consistent context and format. For User Needs and User mapping this is especially useful. Very easy to implement changes and cascade to the team.
Very strong customer support and engagement from JAMA. If we have an issue we know it will be listened to and we will get response in a quick time-frame.
We are now frequently using JAMA consistently and is allowing easy integration of requirements into our engineering R&D Practice.
What do you dislike about the product?
One downside to JAMA Connect in it's present form is the lack of overall visibility of the end-to-end User Need to validation journey. It would be great for the full coverage explorer of traceability to be easily interacted with dynamically. The customisation to add '' Show Relationships in Tree' should really be there already to allow the user to start at the inputs and lead all the way through. We had a 'DTM' template created but it doesn't really pick up Validation or verification plans/ reports very effectively.
Test Plans and Verification feels a bit buried in the software and it is not intuitively obvious to get to. Similarly, creating a validation plan or protocol to then be pulled through in a template is similarity quite difficult to do.
The editing of templates is quite difficult and it would be better if there was a customisation tool to allow the creation of a template without having to rely on the creation of velocity reports which take months to develop. It is not an efficient process of doing this. A simple tweak to a template takes a lot of effort and this should not be the case.
The Review process could be much improved as the workflows currently allow approval of rejected items in a review. If the entirety of a module is sent for a review with varying Transition States then there should be a smarter workflow or more customisation of a workflow. I have had many reviews with comments that go through and rejected items have been approved. I then have to remember what was rejected and make a manual note to then go back and change them from approved to rework. The up-revision of a new review completely wipes all previous approval but it would be ideal if something previously approved is flagged differently in the review.
In general there feels only one of doing things on JAMA and I think there could be more optimisation or tabs and customisation to allow better ease of use.
Test Plans and Verification feels a bit buried in the software and it is not intuitively obvious to get to. Similarly, creating a validation plan or protocol to then be pulled through in a template is similarity quite difficult to do.
The editing of templates is quite difficult and it would be better if there was a customisation tool to allow the creation of a template without having to rely on the creation of velocity reports which take months to develop. It is not an efficient process of doing this. A simple tweak to a template takes a lot of effort and this should not be the case.
The Review process could be much improved as the workflows currently allow approval of rejected items in a review. If the entirety of a module is sent for a review with varying Transition States then there should be a smarter workflow or more customisation of a workflow. I have had many reviews with comments that go through and rejected items have been approved. I then have to remember what was rejected and make a manual note to then go back and change them from approved to rework. The up-revision of a new review completely wipes all previous approval but it would be ideal if something previously approved is flagged differently in the review.
In general there feels only one of doing things on JAMA and I think there could be more optimisation or tabs and customisation to allow better ease of use.
What problems is the product solving and how is that benefiting you?
Allowing us to improve our requirement capturing process.
Professional Requirement Management tool
What do you like best about the product?
The flow (draft, approved etc...), with version history and review. Making the requirements management formal and collaborative.
What do you dislike about the product?
The versioning/variant use. It is not intuitive to maintain requirements between same product with different versions or between variants of the same product. The initial re-use is easy, but the workflow as soon as they are more releases and versions is not straight forward.
What problems is the product solving and how is that benefiting you?
It is solving traceability and proper requirements management (from draft to approved, reviewed, baselines..).
University of Arizona - Professor of Practice
What do you like best about the product?
It is a very powerful tool that allows an engineer to capture, track, and manage all levels of requirements. It allows the engineer to track changes made to requirements and correlate them to verification tests as well. Very well structured and intuitive to use. Also love that it auto-generates documents that it used to take our engineering teams months to create.
What do you dislike about the product?
Some people on a larger project do not understand the power of a tool like Jama Connect. As such, they are not interested in learning to use it effectively. Once they learn some of the basic features, it does get easier, but the power is likely still minimized due to the diversity of features and capabilities that it has.
What problems is the product solving and how is that benefiting you?
We have adopted it in our engineering classrooms. We use it to collect, document and manage system and software requirements. Our students are gaining real-world industry experience in the classroom, which better prepares them for their industry careers. It also helps them make recommendations to their current and future employers on a powerful tool to do everything that Jama Connext does. It is a win-win for all - students, faculty, and future industry companies/teams alike.
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