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Jama Connect (Private Offer Only)

Jama Software (Private Offer Only)

Reviews from AWS customer

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External reviews

186 reviews
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    Chris B.

Excellent customer support!

  • June 08, 2020
  • Review provided by G2

What do you like best about the product?
I have really like the customer support from Jama. When we first engaged, we have 4 days of professional services to help understand our needs and configure our instance. And ever since, I've had great engagement with the sales team to help make our pilot a success.
What do you dislike about the product?
I've never been a fan of Jama connect automatically opening up tabs within the site each time I click on something. I invariably end up closing many unneeded pages each time I use Jama.
What problems is the product solving and how is that benefiting you?
We have problems with traceability from our customer requirements to validation tests. This has been caught in audits previously. Our intention is to solve this problem with Jama.


    Paolo B.

Using Jama in Semiconductor development process

  • June 08, 2020
  • Review provided by G2

What do you like best about the product?
Jama provides great flexibility in adjusting its data structure to match business needs.
The blend of requirements, comments and test case provides a powerful single-platform to collaborate on a project.
The single platform plus version control ensures that the latest information shared with team member cross the globe.
The user interface is very intuitive as it is hierarchical and similar to Explorer
What do you dislike about the product?
Jama Support sometime struggles to keep up with customer feedbacks, causing bugs or glitches to take have a longer than expected resolution cycle.
Fields to host data should have more options to constrain the data type and allows smoother back and integration.
Export to complex document gets very difficult to maintain (java embedded in a word document template) to the point that it's better to have dedicated scripts leveraging rest API + python.
The GUI has glitches where for example it closes the hierarchy after specific commands or has minor limitations such as lack of 1-click complete cloning of objets
What problems is the product solving and how is that benefiting you?
Sharing updated requirements across team, allows code to be automatically generated from requirements. Test the requirements and share results to the team with team member located in multiple timezones.
Have a development flow complaint with functional safety.
Re-use IP across projects.
Recommendations to others considering the product:
Use python + rest api to generate documents


    Jeffrey B.

Easy to maintain and manage

  • December 03, 2019
  • Review provided by G2

What do you like best about the product?
Very easy and intuitive user interface. Once everything (documentation, linkages, traceability) is setup, the software is very easy to maintain and manage.
What do you dislike about the product?
The difficulty of ensuring documentation format consistency is an issue. Some documents (ie., spreadsheets) are difficult to import without a large degree of preparation and editing.
What problems is the product solving and how is that benefiting you?
We have a very complex product with multiple (10+) subsystems, all interconnected in many degrees of complexity. The ability to maintain requirements and the trace linkages for all is a great benefit for us as we face auditing on a regular basis.


    Mark M.

Quirky but powerful

  • December 02, 2019
  • Review provided by G2

What do you like best about the product?
Fully web based, no clients. Built in review capability, powerful re-use and trace-ability features.
What do you dislike about the product?
UI can be quirky and inconsistent. Some aspects such as Review center feel bolted on.
What problems is the product solving and how is that benefiting you?
We use Jama to have a relatively consistent method of defining and tracking requirements across the company.


    Aviation & Aerospace

Jama Connect is an invaluable tool to have in your toolbox

  • November 27, 2019
  • Review provided by G2

What do you like best about the product?
Jama Connect has a modern intuitive interface. Most employees and contractors have no trouble spooling up in order to use it. More importantly, the back end of Jama Connect is well though out and easily configurable for a wide range of user needs. Jama is flexible to be used in many ways by many groups for many types of workflows.
What do you dislike about the product?
We are waiting for the day when Jama Connect projects among various cooperative organizations (with separate instances of Jama Connect) can sync. Right now, our customers and vendors participate in Jama Review Center, but how do they import/maintain our requirements into their own projects in order to derive requirements, show traceability, and roll up verification progress?

We'd also like to see graphs, reports, etc. that show how a project matures and changes over time. Most widgets and filters only capture the current view. I'd like to see a stacked area chart of how many requirements (for example) are in each status level. This is useful to provide managers with high-level view of project progress.
What problems is the product solving and how is that benefiting you?
Communication. Communication is the number one critical activity we do in the workplace. Jama Connect helps us communicate throughout the R&V process both internally and externally.
Recommendations to others considering the product:
Unlike some competing products, Jama Connect is a quality stand-alone tool that is only improved (not ruined) by regular updates.


    Matt C.

Test Analysis System and Requirement.

  • November 23, 2019
  • Review provided by G2

What do you like best about the product?
Great monitoring tool, check management and end of traceability. Great. SRS, SDS, validation test, system test, Easy TO contact client require. Have feature for screening, cycling, attachment add-on, cause automatic review, search effectiveness
What do you dislike about the product?
Cloud and networking issues while in service mode.
What problems is the product solving and how is that benefiting you?
Excellent management, testing and end tracking tool for requirements. SRS, SDS, Verific Test, Unit Test easy to connect to user requirement. Do test run, create cycle, add attachment, trigger automatic review, search efficiency.
Recommendations to others considering the product:
Use it to finish handling and tracking specifications.


    Litton S.

Resolute project management tool

  • November 08, 2019
  • Review provided by G2

What do you like best about the product?
JAMA Connect has an amazing feature to allow customized template to be used for reports and also has in-built report template for use for basic reporting. JAMA Connect allows to manage test cases folder wise and the review section is the most fascinating part of JAMA. Under review section it allows to select a set of reviewers as well as approver among reviewers. Review dashboard has a beautiful interface which allow us to view in cards with status of review sent for review. Review has public checkbox which allows all users under the same project to provide their suggestions and comments.
Review can be triggered either folder wise and even check boxes to select required ones. It allows multiple projects easily accessible.
What do you dislike about the product?
One thing which I dislike is in Google Chrome most of the time JAMA keeps flickering after saving any edited document.
What problems is the product solving and how is that benefiting you?
Problems using search filters was difficult. Unable to search folder wise. Need to log out and log into application whenever we see test execution status are not updated. Interestingly it reflects perfect in some account while other need to either refresh the page or logout of application. On creating test plan we have limited options in the default template which makes it difficult to add more values to it. Lastly we do not have status report for defect raised as to whether it is fixed/closed/open.
Recommendations to others considering the product:
See the features provided with JAMA Connect are ease to use and understand


    Medical Devices

Great place to gather requirements

  • November 07, 2019
  • Review provided by G2

What do you like best about the product?
Triggering a review and gathering comments from reviewers
What do you dislike about the product?
Search can be slow. If I search for a specific requirement, I want to me taken to it, not be shown a list of 100 unrelated requirements
What problems is the product solving and how is that benefiting you?
Working for a medical device company, we need to use an FDA approved lifecycle management software. Jama isnt it, but we use it for the sheer convenience of tractability and to avoid the pain of emailing around documents


    Medical Devices

JAMA provides a collaboration tool which helps cross functional groups review efficiently

  • November 07, 2019
  • Review provided by G2

What do you like best about the product?
JAMA review capabilities and ability to generate traceability matrices
What do you dislike about the product?
Branching and merging, this feature is limited for our single product line with multiple iterations.
What problems is the product solving and how is that benefiting you?
Ability to capture reviews from cross-functional teams around the globe.
Recommendations to others considering the product:
Get a good demo of the software and understand the problem you are trying to solve to determine if JAMA will meet your needs entirely.


    Medical Devices

Have been using Jama for more than 3 years and in general it is a good tool in team work

  • November 07, 2019
  • Review provided by G2

What do you like best about the product?
Working in team to write/run test cases is very useful.
What do you dislike about the product?
To edit the test cases is not very easy
What problems is the product solving and how is that benefiting you?
To link the specification with test cases is easy, generate test runs and follow tracking an executing of the test cases benefits our work as a team.