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Jama Connect (Private Offer Only)

Jama Software (Private Offer Only)

Reviews from AWS customer

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External reviews

186 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Transformation Shift

  • September 02, 2020
  • Review provided by G2

What do you like best about the product?
Constant and latest Updates. Willingness to share and work collaboratively
What do you dislike about the product?
Can provide built in reports from the details stored
What problems is the product solving and how is that benefiting you?
All time technical support and right guidance at right time


    Transportation/Trucking/Railroad

BL - Cruise Review for Jama Connect

  • August 31, 2020
  • Review provided by G2

What do you like best about the product?
Cruise Jama supports the traceability functionality we need, and allows us to track approvals with formal signatures. We have had positive response to list view, reading view, trace view, and round trip exports. We have few instances of troubleshooting or outages, and the customer support is generally helpful. Jama has been a staple at Cruise for 3+ years, and we are starting to adopt it as the company's source of truth.
What do you dislike about the product?
Jama UX is not always intuitive, and there's a bit of a learning curve. New users and organizations that are not familiar with Jama have some resistance to adopting Jama. Industry veterans from aerospace, energy, and medical devices are generally pretty accepting and are willing to put in the extra work. Folks from start up background are often not impressed and/or find the "extra clicks" cumbersome. Some of it is them getting used to the idea of more established and traced engineering work; but a big portion of it could be alleviated with a strong focus on UX improvements.
What problems is the product solving and how is that benefiting you?
Like many start ups to medium sized silicon valley companies, we have a hard time aligning on a single source of truth. With Jama, we are getting in the habit of formally recording and approving on a plan of record, and pointing our teammates to a single source of truth.


    Consumer Electronics

Seven years of success with Jama

  • August 31, 2020
  • Review provided by G2

What do you like best about the product?
The review system is easy to use and encourages secondary users to be involved in the requirements process.
What do you dislike about the product?
The system is a little overwhelming when first starting. Example projects (or templates) would be helpful to show a new comer possible document structures. It's been a long time since we started so these examples may exist now.
What problems is the product solving and how is that benefiting you?
We're developing traditional waterfall requirement documents. Being able to export requirements to our test department's tools has been really helpful. Now if we can only get the marketing department to produce documents that can be imported. So, end-to-end traceability. The other thing is, the review system has had the side effect of getting more people involved since it is funner than reviewing a document in an e-mail.


    Alan M.

Remote Design Control Center

  • August 28, 2020
  • Review provided by G2

What do you like best about the product?
JAMA Connect allows my team and I the ability to collaborate in our product design and development. It has a nice user interface that is intuitive and quick for new employees to learn. I also like the API which allows us to sync it with our existing project management tools.
What do you dislike about the product?
I think the risk management could be improved if there was a way for it to automatically calculate risk scores based on severity/probabilities. Right now it all has to be calculated manually.
What problems is the product solving and how is that benefiting you?
JAMA connect lowers the complexity and burden of having to manually keep requirements, architecture, and specifications all in sync and traced to each other. It's a formidable problem that is virtually eliminated courtesy of JAMA without the hassle of having to learn clunky UI (IBM Doors).


    Computer Software

Jama Connect allows for a wide variety of uses

  • August 28, 2020
  • Review provided by G2

What do you like best about the product?
The Review Center and Trace View are the most valuable features. Review Center allows for collaboration with other users and a centralized place to track discussions. The trace view allows me to easily see the full status of all items, and allows that view to be extracted to a spreadsheet for additional manipulation or reporting externally.
What do you dislike about the product?
The dashboards are not per user. Also, it takes a lot of clicks to copy items or create downstream items. The most issues my users have is due to the use of Tasktop for the integration with ADO, as there is no native integration. Tasktop is not a very user-friendly product. Many users think Jama Connect is the issue in such cases, when it's really Tasktop.
What problems is the product solving and how is that benefiting you?
We have less rework, I am able to track requirements over time, and I am able to break down my requirements into individual Agile items easily for the engineers. As I work with a completely distributed team over multiple countries, it is very easy to distribute work and receive feedback and input.


    Cecilia S.

Jama Connect

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
Jama's capability for collaboration is foundational in managing requirements.
What do you dislike about the product?
Jama's limited APIs for integrations and performance can be improved.
What problems is the product solving and how is that benefiting you?
Systems engineering supported well by software across large scale organization.
Recommendations to others considering the product:
Great solution for complex projects.


    Lien B.

Jama Connect - a good requirement management tool

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Jama Connect provides the combination of requirement and test management for manual testing. For the requirement management aspect, the tool provides a good traceability. It helps to increase the efficiency with reuse and sync features.
What do you dislike about the product?
Downside from Dashboard: Lack of flexibility on Dashboard widget . Here Jira provides an example for a great dashboard feature such as Burndown Chart.
Downside from Workflow: workflow is great but does not have enough flexibility such as combination of transition with a required attribute (such as by a transition from in progress to close, user must specify the resolution)
What problems is the product solving and how is that benefiting you?
We make used of Jama Connect for our requirement management, test and bug management in the development phase. That provides us a good traceability, transparency and increases the efficiency.
Recommendations to others considering the product:
Get the trial license, talk to the consultants about how Jama Connect could fulfill your intended usage. I think that would help.


    Legal Services

Jama moved our requirements and test processes out of the 1990s.

  • August 17, 2020
  • Review provided by G2

What do you like best about the product?
The collaboration tools have had the most impact. We are able to reduce our number of meetings and save less time waiting on feedback loops and herding email chains. The reporting capabilities has really shown where we have holes in our processes that need improvement.
What do you dislike about the product?
It is a very large, complex system so it will take years to see the full effect of Jama. Since we are small shop that is not held to FDA or ISO guidelines there are features that we may never utilize. The model tool is very bad and needs a complete redesign. We are still using Visio and Lucid Chart for modeling.
What problems is the product solving and how is that benefiting you?
Collaboration and getting the stakeholders to make comments directly on requirements vs. vague emails. We are moving into having our dev teams document their tech specs and unit tests, making this a full ALM tool.
Recommendations to others considering the product:
It is a large and complex system. Be sure to have a short term and long term plan for use, training, and expansion across your firm.


    Computer Software

JAMA Review

  • June 19, 2020
  • Review provided by G2

What do you like best about the product?
Love how simple but modern the UI is. Because of it, coworkers and customers get use to it quickly.
What do you dislike about the product?
Does not include a planning tool for test coordination
What problems is the product solving and how is that benefiting you?
No more using physical documents or have to generate manual reports.
Recommendations to others considering the product:
Recommend to have an integration with a proposal tool which will allow the industry to not just test and have requirements, but to evaluate and provide cost input for development.


    Financial Services

Great user experience for business analysts, testers and stakeholders.

  • June 19, 2020
  • Review provided by G2

What do you like best about the product?
The tool is intuitive, it is flexible, it supports different processes, adaptable to waterfall or agile. Collaboration is an important feature and benefit.
What do you dislike about the product?
That i cannot build stronger workflows, that Jama cloud does not allow me to get to the logs myself, or to build reports myself.
What problems is the product solving and how is that benefiting you?
Problems that i have resolved: Requirements management, release management, test management, visibility, transparency for projects, collaboration, approvals, version control, traceability.
Recommendations to others considering the product:
Do your homework, ask for references, see real life examples, use it during a trial period.