Jama Connect (Private Offer Only)
Jama Software (Private Offer Only)Reviews from AWS customer
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Jama Connect is an application that easily connect people in engineering and managing requirements.
What do you like best about the product?
The fact that it is easy to share information and execute processes even when the team is not co-located (geographically dispersed). Changes are properly tracked and people notified. It is also easy to organize review and monitor the review progress.
What do you dislike about the product?
There are not very negative aspects. Perhaps, the visibility and handling of requirements traceability (hierarchy) can be improved, but most likely it is just personal taste and not a real issue. Also the tailoring process of exported Word documents is not very user friendly for complicated document. Nevertheless, this is not easy to make it user friendly and the tool is powerful as it is.
What problems is the product solving and how is that benefiting you?
My organization involves several scientists from 31 countries and more than 200 institutes. Jama Connect gets remote and distributed people informed and involved on processes related to requirements.
Jama is a robust application and very easy to use.
What do you like best about the product?
The application is very easy to use and very intuitive.
What do you dislike about the product?
All our legacy documents are in word and it was a pain for us to format the documents per Jama needs for seamless import
What problems is the product solving and how is that benefiting you?
All our test case execution were manual and on paper, with Jama all that went electronic and saves us lot of paper and ink to print
One of the best requirements tools out there
What do you like best about the product?
Intelligently weaved in collaboration features that are well thought out and can save a lot of time and effort (when properly set up and used) together with a fast responsive, intuitive user interface.
What do you dislike about the product?
According to our IT specialists, Jama is not easy to be hosted on premises, but with a ceratin skill set available (linux and docker technology) this might be a different case. Another thing is, that in some cases, it took Jama a long time to fix long known bugs.
What problems is the product solving and how is that benefiting you?
We save a lot of time and effort in development and product management by using the well made collaboration functionalities, especially in these current COVID times, when actors cannot always meet in person. We also save time by making use of the item reuse capabilities of Jama. With Jama we always know who made changes to an item, when the changes were made and sometimes even why. That helps us tracking down and understanding those changes. The ability to link pieces of information together in a relatively easy way, help us to achieve full test coverage, checking for impacts of changes upfront and often times understand a requirement's rationale. Jama also provides good filter and search functions and especially the weaved in collaboration functions constantly prove to be useful. It is also worth mentioning that Jama provides powerful customization options, so we were able to customize Jama to our needs and way of working. All the useful Jama features of course work best when Jama's functionalities are implemented in the way of work wisely.
Recommendations to others considering the product:
If you consider self hosting, check if your IT meets the skill set requirements for hosting Jama on premises upfront and if that's not the case, go for Jama Software's cloud option. Also check how Jama needs to be customized and set up to be tailored to your companys needs. Don't expect the pure installation of Jama to magically fix all your problems, but invest some time to thoroughly think about how you want your employees to use it as they go through your product development process. Plan in time for trainings and have at least one employee ready that can answer your company specific user questions and also support your product development teams in getting the most out of this great tool.
Jama Connect Review - Requirements, Work Package, and Test Management
What do you like best about the product?
Upsides:
- very easy to use with minimal training
- The entire system is very web 2.0/UX friendly making it very easy to communicate and send messages to your team members. A lot of time was obviously put into making Jama not feel like Doors.
- excellent traceability and view management
- administration of the system is very easy and intuitive
- large flexibility in the system to adapt to your style (v-model, waterfall, scrum) and departments
- Review center makes it easy for global companies to do reviews on complex topics
- Integrated intelligence and mapping from requirements or any item to test management
- very helpful staff and consultants quick to answer questions and give support
- Great community of other power users that continuously try to improve the system
- very easy to use with minimal training
- The entire system is very web 2.0/UX friendly making it very easy to communicate and send messages to your team members. A lot of time was obviously put into making Jama not feel like Doors.
- excellent traceability and view management
- administration of the system is very easy and intuitive
- large flexibility in the system to adapt to your style (v-model, waterfall, scrum) and departments
- Review center makes it easy for global companies to do reviews on complex topics
- Integrated intelligence and mapping from requirements or any item to test management
- very helpful staff and consultants quick to answer questions and give support
- Great community of other power users that continuously try to improve the system
What do you dislike about the product?
Downsides:
- Test variant or configuration management is still limited in platform management, however there will be updates coming in the next while to address (2021)
- Dashboard views are limited out of the box. You have to create filters and be reasonably knowledgeable in your structure and items to create the views you want.
- Logging out is the only way to free up licenses - this causes problems if you only have limited licenses - example test managers need full licenses to create test cases. Your available license
- Pre-created reports can take some time to generate, can cause some minor confusion if users expect reports to be generated immediately
- Test variant or configuration management is still limited in platform management, however there will be updates coming in the next while to address (2021)
- Dashboard views are limited out of the box. You have to create filters and be reasonably knowledgeable in your structure and items to create the views you want.
- Logging out is the only way to free up licenses - this causes problems if you only have limited licenses - example test managers need full licenses to create test cases. Your available license
- Pre-created reports can take some time to generate, can cause some minor confusion if users expect reports to be generated immediately
What problems is the product solving and how is that benefiting you?
Problems Solved:
- Global communication issues
- Test management and requirement traceability
- Audit traceability
- Review management and process on artifacts
- Requirement writing and discipline
- Configuration management
- Release and baseline of requirements and project artifacts
- Requirement quality
Realized Benefits:
- We now have a better single source of truth for requirements and structure for projects
- Test management is more streamlined and traceable to the requirements and variations within projects
- Requirements are baselined and stored in a controlled manner
- Formal reviews have more participation and active feedback due to less personal pressure - suitable for extroverts and ambiverts to provide feedback given the platform.
- More user accountability in quality and completeness in projects.
- Global communication issues
- Test management and requirement traceability
- Audit traceability
- Review management and process on artifacts
- Requirement writing and discipline
- Configuration management
- Release and baseline of requirements and project artifacts
- Requirement quality
Realized Benefits:
- We now have a better single source of truth for requirements and structure for projects
- Test management is more streamlined and traceable to the requirements and variations within projects
- Requirements are baselined and stored in a controlled manner
- Formal reviews have more participation and active feedback due to less personal pressure - suitable for extroverts and ambiverts to provide feedback given the platform.
- More user accountability in quality and completeness in projects.
Recommendations to others considering the product:
I would recommend Jama to most requirement users that need excellent communication and traceability measures. The system is geared for easy use and creating the relationships and coverage you need to go from customer requirements down to test runs and defects. Jama is not a project management tool, but people certainly do tailor it to make it work. I would rather use Jama as the requirement, epic, user story, and test management software than the implementation tracking Project management tool. However, there are easy ways to integrate between different systems like Jama and JIRA or MF ALM if you need to. High recommendations to all to use this system if you need a simple or very powerful requirements management software that does pretty good test management and excels on global communication.
Director
What do you like best about the product?
I have used the JAMA connect for requirement management and test management. Main advantage that JAMA stands out for: Traceability between Requirement and test cases, approval flow, dashboard and easy reporting
What do you dislike about the product?
connecting to external tools without plugin as we need to pay additional cost for plugins
What problems is the product solving and how is that benefiting you?
Entire requirement traceability, Test case execution & recording and Defect recording and overall reporting.
allows me to have more control and monitoring depending on what the client wants
What do you like best about the product?
The biggest pro for me turns out to be its interface since it provides a very friendly and intuitive space which positively impacts the use and performance of the application, the fact that it can have a better order in terms of managing the information of The projects where I work also turns out to be a great point in their favor, especially in the requirements documentation part, since it allows me to have greater control and monitoring depending on what the client wants, its ease of use and Installation is something surprising, their customer service team is very attentive when it comes to solving any questions or concerns that may arise while using this application, for which I personally give them 5 stars in every way.
What do you dislike about the product?
Learning is somewhat long due to all the functions it has, however it is not so exaggerated.
What problems is the product solving and how is that benefiting you?
It has helped me a lot in the project planning part, especially in the entire subject of requirements engineering, since thanks to Jama Connect I can have all the guidelines, requirements and requirements of my clients in a simple, easy and practice, which guarantees that the project does respond to all the needs raised by the client in the first instance.
Jama connect review
What do you like best about the product?
Requirements management tool, cloud based
What do you dislike about the product?
Test centre not suited for medical devices
What problems is the product solving and how is that benefiting you?
Cloud based tool for clients
Easy to use web-based (SaaS) tool that offers acceptable Requirements & Test Management
What do you like best about the product?
1) Easy to use but still acceptable configurability (data model, item types/fields, item relationships, workflows, etc.)
2) Web-based/SaaS with frequent updates (bug fixes and new features)
3) Support for both Requirements & Test Management in the same tool (this means support for traceability analysis, etc.)
4) Jama Review Center (best tool we have found so far that includes a comprehensive review/approval process)
5) Overall good performance and high availability (no major downtimes over the past 2-3 years)
6) Acceptable integration/interoperability (REST API, export/import, etc.)
7) Collaborative (mentions, subscribe to items, etc.)
8) Excellent technical support!
2) Web-based/SaaS with frequent updates (bug fixes and new features)
3) Support for both Requirements & Test Management in the same tool (this means support for traceability analysis, etc.)
4) Jama Review Center (best tool we have found so far that includes a comprehensive review/approval process)
5) Overall good performance and high availability (no major downtimes over the past 2-3 years)
6) Acceptable integration/interoperability (REST API, export/import, etc.)
7) Collaborative (mentions, subscribe to items, etc.)
8) Excellent technical support!
What do you dislike about the product?
1) Test Management (Jama Test Center) is primarily for manual testing. No real support for automated tests.
2) Lack of support for UI-driven/Event-based automation. The only support for automation is via the REST API or project workflows (other tools like IBM DOORS or PTC Integrity have their own scripting language or something called 'triggers')
3) Requirements are not really managed like documents but user stories, i.e. a 'requirement' requires both a title and description but traditionally a requirement is a single statement; this makes the requirements document view not so great (other tools like IBM DOORS or PTC Integrity display requirements as single blocks)
4) The built-in diagraming tool is based on an old version of mxgraph (old and buggy)
5) Filters and Dashboards have limited capabilities.
2) Lack of support for UI-driven/Event-based automation. The only support for automation is via the REST API or project workflows (other tools like IBM DOORS or PTC Integrity have their own scripting language or something called 'triggers')
3) Requirements are not really managed like documents but user stories, i.e. a 'requirement' requires both a title and description but traditionally a requirement is a single statement; this makes the requirements document view not so great (other tools like IBM DOORS or PTC Integrity display requirements as single blocks)
4) The built-in diagraming tool is based on an old version of mxgraph (old and buggy)
5) Filters and Dashboards have limited capabilities.
What problems is the product solving and how is that benefiting you?
1) We use the tool primarily for test management: internal and acceptance (FAT) testing. The tool is used for test suite/case definition, test execution as well as storage of test results (both manual and automated tests) . We have successfully replaced old test management tools and documents/spreadsheets.
2) We use extensive use of the REST API to gather information, automate tasks and generate our own dashboards and metrics.
3) Our current requirements management process is very basic (no heavy users) but we really like the Jama Review Center for formal reviews.
2) We use extensive use of the REST API to gather information, automate tasks and generate our own dashboards and metrics.
3) Our current requirements management process is very basic (no heavy users) but we really like the Jama Review Center for formal reviews.
Recommendations to others considering the product:
Overall Jama Connect is a good solution for supporting Requirements & Test Management within the same tool. It is web-based (no need to install locally), very easy to use and configure, acceptable customizations, traceability (impact/coverage analysis), support for formal reviews (Jama Review Center), integration (REST API) and other features that align with tools like JIRA. It is primarily designed for Requirements Management and still lacks some capabilities as a global Test Management tool (only support for manual testing but it can also be used as a repository of automated test results)
Solid, Flexible Tool Capable of Handling a Large Volume of Projects and Users
What do you like best about the product?
Traceability and the traceability matrix. The ability to establish relationship rules, relate items and item types, and then see where you have gaps is really powerful. After your relationships are established, if you make a change to an item you can see which related items might be impacted. It makes management of requirements extremely easy.
What do you dislike about the product?
Although I like the testing capabilities, the process of setting up test plans, test groups, test cases and test runs is confusing and not very intuitive. Also, although I prefer to keep everything online, we do have customers that want exported copies of requirements. The export capabilities of Jama are somewhat confusing and we have struggled to develop a template that is well-formatted and manageable.
What problems is the product solving and how is that benefiting you?
Prior to Jama we captured requirements in long, cumbersome and complicated Microsoft Word and Excel files. It was hard to get customers to read and understand the proposed solution because of this. It's hard to give someone a complicated, 200 page file and expect them to read it thoroughly.
With Jama we often bring up the tool live with our customers, so we can enter and edit requirements in real time. This gives them instant input into the eventual outputs. In addition, the online review feature provides an easy way to present requirements to customers and get feedback. You can choose to send only a portion of your requirements for approval, which makes it easier for the customers to focus on the content and provides a more iterative approach to requirements gathering and validation. We've seen a dramatic improvement in project delivery after introducing Jama.
With Jama we often bring up the tool live with our customers, so we can enter and edit requirements in real time. This gives them instant input into the eventual outputs. In addition, the online review feature provides an easy way to present requirements to customers and get feedback. You can choose to send only a portion of your requirements for approval, which makes it easier for the customers to focus on the content and provides a more iterative approach to requirements gathering and validation. We've seen a dramatic improvement in project delivery after introducing Jama.
Recommendations to others considering the product:
Create one or more projects to be used as Templates, and then copy those projects to create new projects. Try to keep only a few relationship diagrams so you don't have inconsistency across your project portfolio. Users will adopt Jama more easily if there is this consistency as they switch from project to project.
Great tool that has enabled cross-team collaboration
What do you like best about the product?
Simple to use. All engineers were able to pick up and use the tools with very little learning curve. To everyone of the team, this tool was a breath of fresh air
What do you dislike about the product?
Spell-check doesn't work well when you are first writing the requirements (or any other item). It works when you go back in to edit.
What problems is the product solving and how is that benefiting you?
We are using Jama for our requirements, verification, and risk management. As a young, small company, this was a great tool to help us get the team going with the fundamental task of building requirements. The tool was well received by each of the engineers and is now part of our engineering culture.
Recommendations to others considering the product:
If you can make it fit in your budget, it is definitely worth it
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