SolarWinds Observability SaaS
SolarWindsReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
790 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Multiple Scenarios
What do you like best about the product?
There is almost no end to the way Solarwinds is able to be configured.
What do you dislike about the product?
Many configurations take a lot to get setup correctly and one little mistake can mess up the entire configuration.
What problems is the product solving and how is that benefiting you?
Monitoring critical servers and applications so that we have little to no down time.
Decent experience with Solarwinds
What do you like best about the product?
I like the ability to handle all kinds of alerts in a matter of two clicks or less.
What do you dislike about the product?
I dislike the support team's quality. Often the help comes copy-pasted from their KB articles, so there isn't much personalized help. The service desk ticketing site that it connects to is also a bit slow in syncing up with the dashboard so tickets don't close efficiently even when the alert has gone away.
What problems is the product solving and how is that benefiting you?
Patch Management. Remote Access. Managed Antivirus. Disk space checks. Performance Monitoring. All are beneficial. Even when a server is down, we get the alert.
Recommendations to others considering the product:
Beware of support. Beware of lag between sync of dashboard and service desk. Glitch between background manager and backup check on dashboard.
Solarwinds NPM
What do you like best about the product?
NPM offers high visibility into your network with a user friendly interface. The product offers a high level of customizability allowing you to honing your monitoring and alerting needs. Getting the product up and running is pretty straightforward. The learning curve comes in when honing your monitoring. Support is responsive and reliable. The Thwack community also offers helps for deployment and management questions. The interface offers loads of charts and graphs allowing you to show how your network and key interfaces are performing.
What do you dislike about the product?
No particular dislikes with the product, however it does take time to deploy as you pull in your network devices. Since licensing is base on the number of elements being monitored (devices and interfaces), you need to be knowledge about what you're monitoring. Charts and graphs can take a little time to tweak to get the data that's relevant to you. Creating custom reports also isn't intuitive however the Solarwinds support is great at assisting you when needed.
What problems is the product solving and how is that benefiting you?
Solarwinds offered a centralized location for all team members to analyze performance of the network and related devices, Alerts allowed us to respond to outages quickly and reduce downtime for users. The product delves deep into the network allowing you to spot minor issues before they become user impacting.
Recommendations to others considering the product:
Do through research on what you need to monitor as the licensing structure is based on how many devices and interfaces your are monitoring. Signup and get active on the Thwack community as this is a gave resource for getting the product setup.
Good prod (
What do you like best about the product?
I like how it is a seamless product that monitors all or our networking devices.
What do you dislike about the product?
The website tends to slow to a crawl and becomes unusable until we repair the site
What problems is the product solving and how is that benefiting you?
Constant monitoring of our equipment
Recommendations to others considering the product:
Just work out the performance issues and I’d be happy
Great tool for throwing in data
What do you like best about the product?
Hosting over 6 sites has its challenegs and papertrail has helped us solve one of them. We can now monitor our logs from all our sites in one place with easy search logic. Filtering random junk is really easy and we can get alerted if there is ever a significant spike.
What do you dislike about the product?
Integration with a ticketing system and summarization by individual alert type would be helpful but is not present.
What problems is the product solving and how is that benefiting you?
We are now able to at least monitor thousands of logs per day.
Recommendations to others considering the product:
If you have a lot of logs and can’t afford to go with an expensive monitoring solution this is a great way to at least have centralized logging.
Very Intuitive Configuration Management
What do you like best about the product?
the software is intuitive and easy to use. The alerting system both for policy alerts and real time configuration management is great! It is so easy to push out bulk configuration updates to multiple network devices by group for when large numbers of change need to be made. There is also a system for built in Chang approval for configuration jobs.
What do you dislike about the product?
Configuration policy application is difficult to apply correctly, but works well once it is done right.
What problems is the product solving and how is that benefiting you?
Configuration backups, configuration policy compliance, bulk network device changes
Recommendations to others considering the product:
Cisco Prime is more in one with Cisco specific devices, but if you want one tool for all your monitoring needs, NCM is a great option.
Great Software For Help Desk Tracking
What do you like best about the product?
Compares to other products out their this software is the best that I have used.
What do you dislike about the product?
Some of the features require moderate setup.
What problems is the product solving and how is that benefiting you?
The tracking of agents to their assignments.
A cloud service
What do you like best about the product?
Real time cloud monitoring. Go from zero to full stack monitoring in minutes. Gather metrics from AWS.You can integrate it fast
What do you dislike about the product?
I like everything. I like the software it is easy to integrate
What problems is the product solving and how is that benefiting you?
I can secure and monitor my data.. It is hosted monitoring platform designed for custom metrics.it consists of scalable storage for your data
Recommendations to others considering the product:
Great platform
Pingdom | Monitor websites easily
What do you like best about the product?
Pingdom is best for monitoring easily. It even has free plans but with limited functionality. The best thing is that it's really reliable!
What do you dislike about the product?
It has very less features for free accounts to explore upon. It should open up some of the features for only paid plan for people with free plan! This will allow more people to test out new features
What problems is the product solving and how is that benefiting you?
We have set up checking up of our website and some other clients' websites using Pingdom for Uptime Statistics to prove that we have good uptime on our website! It has great charts, graphs to show when uptime or downtime took place
Recommendations to others considering the product:
If you want less features but free plan, go for the free plan of Pingdom! It should be good enough for just uptime checking, if not other features.
Hard to use product made easy.
What do you like best about the product?
The solar winds community (THWACK) is by far one of the best NPM community’s offering every support solution paid support ever could. from custom monitors, reports and even support for issues outside of SW. Both the free and paid SW support is also great. There is nothing you can’t monitor with SW, although built in support may not naively exist, the platform is very open ended to develop your own monitors.
What do you dislike about the product?
Very complex monitors sometimes take hours to set up with countless time spent on testing, checking metrics, setting alerts and then reviewing the community when all else fails. it really can be a full time job just managing the back end DB and all of the monitors for a small to medium NOC. quite resource intensive on the network, can add to latency in ping time when you have 1000s of nodes monitored remotely.
What problems is the product solving and how is that benefiting you?
Complex network monitoring both on site, through multiple data centers, all the way through the network to customer sites, including monitoring video bandwidth, network latency, even when employees dock their computers in the morning. it is also great for monitoring SW versions and patch history, Service tags or SN's for inventory purposes and Costing for network usage across multiple sites.
Recommendations to others considering the product:
Check the Fourms and community first, when calling free or paid support often the first questions out of their mounts is if you checked the knowledge base first, and often times their only support is to send the the applicable community or KB article.
showing 671 - 680