SolarWinds Observability SaaS
SolarWindsReviews from AWS customer
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SAM saves the day
What do you like best about the product?
Customization for alerts is probably the best feature of the SAM product with virtually limitless options on what you can monitor and customization for alerting we've even set it up to send emails to our exchange tools to automate actions we want taken when certain alerts are received.
What do you dislike about the product?
There really isn't anything I dislike about the product but I will note that you need to be very careful about alert-sprawl; alerts tend to breed like rabbits if not properly managed.
What problems is the product solving and how is that benefiting you?
The most common task we use SAM to monitor for and fix are stopped services and changes to critical security configurations.
Recommendations to others considering the product:
Make sure you plan your environment and work with your Application group(s) to determine what needs to be monitored and what can be excluded. Pay attention to the size of your servers and know that the minimum recommendations are generally not sufficient for scaling the system.
NTA is very helpful
What do you like best about the product?
I like being able to see applications that are being used and the bandwidth they are taking up. I also like being able to see the conversations between different endpoints,
What do you dislike about the product?
I have not found anything that I dislike about NTA. The only thing for me that would be easier if there was a better search feature, we have a lot of nodes and devices and sometimes it is difficult find them in the NTA screen.
What problems is the product solving and how is that benefiting you?
It really helps when we have a circuit that is pegged and are not sure why. We can use NTA to locate the application and the user in one screen. This really helps get through issues quickly.
It's amazing to be able to see graphically the flow of our network and drill down into areas!
What do you like best about the product?
The analyzer has been able to give us a great window into what is going on with our network and we are able to see the trouble points with the ebbs and flows of what's going on into each subnet.
What do you dislike about the product?
I don't think I could complain about anything personally as with most tools you get out of it what you put into it.
What problems is the product solving and how is that benefiting you?
We can see where we may need to add bandwidth to an area or shape the traffic differently to affect the network in a positive direction
SolarWinds Server & Application Monitor
What do you like best about the product?
- SAM is very intuitive
- Easy to use
- agentless
- prebuilt templates to build monitors from
- Easy to use
- agentless
- prebuilt templates to build monitors from
What do you dislike about the product?
- maintenance window is not built into the console
- support is lacking
- support is lacking
What problems is the product solving and how is that benefiting you?
We are able to prevent many severity outages with the monitoring we have in place with SAM
In-depth metrics and information; confusing licensing system!
What do you like best about the product?
The depth and breadth of knowledge presented by SAM is fantastic, and the service specific polling/displays are intuitive and about as aesthetically pleasing as a monitoring system can be!
What do you dislike about the product?
I absolutely detest the licensing system! While I understand why it is how it is, it can be quite a lot of effort to understand how many licensed components one of my customers may require for a fully monitored stack.
What problems is the product solving and how is that benefiting you?
Database performance! Our internal DBs (including the SolarWinds database itself! ) were under a lot of strain; monitoring SQL enabled us to gauge why they were so slow.
Recommendations to others considering the product:
Understand the licensing model before you sign up! 150 components does not in any way equal 150 servers!
SolarWinds Server & Application Monitor
What do you like best about the product?
Good integration with virtualization monitoring product to link between server monitoring and the physical hosts the VM resides on.
What do you dislike about the product?
Product works best when used as a single pane of glass for your monitoring needs.
What problems is the product solving and how is that benefiting you?
Server/network/virtualization performance.
Without SAM... I'm SPAM
What do you like best about the product?
Here is why I can't do my job without SAM
1. Complex environment with multiple touch point, when an outage happens I can quickly understand not only the failed node, but the relationships that may also be impacted
2. Planning, you can't plan you costs, staffing without fully grasping the quality of the applications you're managing
3. Intuitive, simply adding nodes with the built in (and community) monitors, you quickly get an understanding of how applications function long before they stop behaving.
1. Complex environment with multiple touch point, when an outage happens I can quickly understand not only the failed node, but the relationships that may also be impacted
2. Planning, you can't plan you costs, staffing without fully grasping the quality of the applications you're managing
3. Intuitive, simply adding nodes with the built in (and community) monitors, you quickly get an understanding of how applications function long before they stop behaving.
What do you dislike about the product?
Not allot, the cost of monitoring can be high across mid-size environments (especially once you add items like BPA and VM monitoring (full versions). Also like to see better integration with NPM (re: NetPath) in the future.
What problems is the product solving and how is that benefiting you?
Mainly
1. Can have a better conversation with the entire IT employee stack (re: Engineering, Dev, DBA's support)
2. Intel on how we spend capital relative to the need of the environment (no overspend due to not knowing what apps need).
1. Can have a better conversation with the entire IT employee stack (re: Engineering, Dev, DBA's support)
2. Intel on how we spend capital relative to the need of the environment (no overspend due to not knowing what apps need).
Server and Application Manager
What do you like best about the product?
The ability to see the Server services, and detailed information about the servers and the applications that are running on them
What do you dislike about the product?
There is nothing I do not like about this product. It is a work horse
What problems is the product solving and how is that benefiting you?
Application performance problems and Server performance problems
Recommendations to others considering the product:
I would definitely buy this product again and again.
Solar Winds Net Flow Traffic Analyzer is a Great Tool for your Troubleshooting Arsenal
What do you like best about the product?
Solar Winds Net Flow Traffic Analyzer lets me see traffic patterns up to the minute, allowing me to troubleshoot bandwidth issues rapidly. Solar Winds Net Flow Traffic Analyzer also allows me to identify application issues, traffic issues, as well as end user bandwidth hogs. Solar Winds Net Flow Traffic Analyzer helps improve my ability to ensure our network is up and operational for our clients, tenants, as well as our employees.
Also, because Solar Winds Net Flow Traffic Analyzer integrates into our other Solar Winds products such as Network Performance Monitor, Solar Winds Server and Application Monitor, and Solar Winds End User Device Tracker, it helps us create a central dashboard where we can quickly identify problem areas and resolve them quickly and efficiently.
Also, because Solar Winds Net Flow Traffic Analyzer integrates into our other Solar Winds products such as Network Performance Monitor, Solar Winds Server and Application Monitor, and Solar Winds End User Device Tracker, it helps us create a central dashboard where we can quickly identify problem areas and resolve them quickly and efficiently.
What do you dislike about the product?
Solar Winds Net Flow Traffic Analyzer takes a lot of time configuring unless you're good with seeing "Un-Monitored traffic"
What problems is the product solving and how is that benefiting you?
With Solar Winds Net Flow Traffic Analyzer, we have been able to identify chatty applications and have segmented them off our primary network. Also, Solar Winds Net Flow Traffic Analyzer has assisted us in being able to identify bandwidth hogs (end users) and disabled their access.
Recommendations to others considering the product:
It's not the end-all, be-all, magic bullet to solve all your issues, but is a great addition to any tool sets you currently use.
Best tool in the market
What do you like best about the product?
It has compatibility with various devices
What do you dislike about the product?
Not available as Standalone - need NPM.
What problems is the product solving and how is that benefiting you?
It helps me to monitor and analyze the traffic from different devices like Cisco, Juniper, etc., Also with the dashboard which is very smooth to use, I can customize the report the way I want.
Recommendations to others considering the product:
Keep your objective clear and pre-requisites ready. That will ease out whole process during implementation.
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