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790 reviews
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External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Excellent visibility into network performance

  • May 23, 2018
  • Review provided by G2

What do you like best about the product?
Easy setup, intuitive interface, highly customisable
What do you dislike about the product?
It's a little bit pricey for what it is
What problems is the product solving and how is that benefiting you?
NPM allows us to monitor the network in near realtime and see where bottlenecks occur
Recommendations to others considering the product:
Definitely give it a trial - 30 day full feature trial available from their website.


    Antonis A.

NPM. THE monitoring solution!

  • May 23, 2018
  • Review provided by G2

What do you like best about the product?
This is a very highly customizable product, while it maintains its ease of use. The web interface is amazing and everything is running on Windows OS. SolarWinds has a strong user community (Thwack) where custom templates and solutions can be found. Using custom properties allows for a complete dynamic structure and automation of monitoring and administering nodes
What do you dislike about the product?
Complex licensing model, it would be good to see more integrations to other products, CMDBs in particular.
What problems is the product solving and how is that benefiting you?
We are able to determine any current issues with the infrastructure and also benefit from pre-active alerting. Capacity planning is another big plus as well as reporting to determine any bottlenecks in our network. It is also great that VM monitoring is offered out of the box, we were able to solve several Virtualization-related issues before they come up to the surface!
Recommendations to others considering the product:
Make sure you have a complete inventory of the infrastructure that you plan to monitor to make management even easier. Joining the Thwack community is also beneficial to gain from real users' experience! The admin guide is a bit bulky but worth reviewing if any issues occur.


    Semiconductors

I am using SolarWinds since 3 years and we use to setup all GNOC dashboards for different function

  • May 23, 2018
  • Review provided by G2

What do you like best about the product?
Creating Network topology maps & all dashboards including net-path, gauges etc..
What do you dislike about the product?
There are some limitations like
1. URL monitoring and Usage report
2. Automatic topology connection for riverbed WAN Optimization
3. VPN License Monitoring
4. Country Business hours (different time zone)Utilization Reports
What problems is the product solving and how is that benefiting you?
Real time & proactive monitoring


    Financial Services

So easy to use

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
NPM comes pretty much ready to go. It's easy to set up and get value out of immediately.
What do you dislike about the product?
I can't say there's anything I dislike as of yet.
What problems is the product solving and how is that benefiting you?
We use SAM and NPM for basic server monitoring . It was easy to configure and the default templates had us up and running in no time.
Recommendations to others considering the product:
Definitely try the 30 day trial and see for yourself how good and easy to use this app is.


    Government Administration

Great monitoring tool

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
Fairly easy to learn and use, even on the fly. Great support both from a paid support side and from the user community.
What do you dislike about the product?
Tons of different packages and varying requirements per package. Not the only company doing this type of model.
What problems is the product solving and how is that benefiting you?
Systems monitoring and performance over time
Recommendations to others considering the product:
Understand all that you are wanting to monitor


    Information Technology and Services

Love NPM!!

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
I love how it puts everything at my fingertips. I can monitor multiples items with less people.
What do you dislike about the product?
The menu to the tabs changed, I am not a big fan on that.
What problems is the product solving and how is that benefiting you?
Being able to monitor my network devices


    Philip R.

Truly a lifesaver...

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
We have been using NPM for two years now and it has helped us numerous times identify network issues even before the customer noticed there was a problem.
What do you dislike about the product?
I would really like to see a way to have IPAM and NPM work together.
What problems is the product solving and how is that benefiting you?
We have seen benefits with improved up time and happier customers.
Recommendations to others considering the product:
My role primarily focuses on the SAM side of Solarwinds but I have assisted with configuring some of the network. I recommend downloading a trial and when you sign up, set it up right from the very beginning. If you do not set it up correctly, you will be highly annoyed by the unnecessary alerts. If you set it up correctly, it will help you in the long term to effectively monitor your network.


    Logan C.

To be "in the Know" you need the right tools!

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
Where to start? Being able to tweak or configure each window (Home, Summary, etc..) for each department in order for them to get the data they need immediately is priceless. Some products I have personally used in the past create more work trying to isolate data or nodes, rather than SolarWinds NPM design negating the need to dig through tomes of unneeded information, the data you need is front and Center.
What do you dislike about the product?
Integration with Fortigate products would be a major improvement, I have heard it is in the works. Custom Colour in Orion would be nice (A Dark Theme)
What problems is the product solving and how is that benefiting you?
My biggest benefit using NPM has been the ability to ensure Servers, Switches, Routers and other such network devices are operating within normal parameters. I had an issue where on one of our remote switches on a predictable schedule several ports would go down, affecting several of our Staff as well as the Printing. Thanks to the data provided by NPM I was able to isolate the issue to a particular network device that was causing the issue, saving much frustration by myself and the affected staff.
Recommendations to others considering the product:
Check the online Demo Site - speak to the sales staff and do a 1 to 1 Demo.


    Fernando V.

Visibility is GOOD

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
Ease of setting it up, web based views, alerting capabilities
What do you dislike about the product?
I dislike the fact that there's so much to like
What problems is the product solving and how is that benefiting you?
Network visibility is good. Monitor and manage a wide range of devices.
Recommendations to others considering the product:
Try the demo.


    Steve M.

I love SolarWinds Network Performance Monitor and highly recommend it!

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
Ease of management, integration with other products, NetPath for visibility regarding resources outside our environment
What do you dislike about the product?
I cannot think of the slightest pet peeve.
What problems is the product solving and how is that benefiting you?
Visibility regarding internal and external resources - availability, response time, performance both real time and over a designated length of time, related reporting.
Recommendations to others considering the product:
Become a Thwack member as there are extensive resources (training videos documentation resolved issues etc.) available for site members.