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SolarWinds Observability SaaS

SolarWinds

Reviews from AWS customer

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External reviews

790 reviews
from and

External reviews are not included in the AWS star rating for the product.

    Henry R.

Awesome tool

  • July 04, 2018
  • Review provided by G2

What do you like best about the product?
I like the ability to manage everything in one place
What do you dislike about the product?
i would like to see more automation capability
What problems is the product solving and how is that benefiting you?
track bandwidth and connection issues

    Sherif A.

Solarwinds NPM Review

  • July 04, 2018
  • Review provided by G2

What do you like best about the product?
1. Ease of operation
2. Cool Widgets with fast results
3. Netpath is a must have! gives accurate visibility into the network
What do you dislike about the product?
1. CPU Utilization is not accurate
2. no CLI Based conditions
What problems is the product solving and how is that benefiting you?
1. Monitoring ISP Hops using Netpath which can minimize my time in troubleshooting in case the traffic was facing problems outside my network.
2. My own view that has Utilization charts that shows me exactly what happened in the last 24 hours for example.
Recommendations to others considering the product:
They give you a 30 day demo to test their modules, which you should take advantage off, the account managers are very helpful, ask them what you need, ive had session with support where they showed me the ins and outs before purchasing. they also have Virtual classrooms that show you the newest features where you can ask and have a chat with other customers.

    Richard G.

5 years using it and really quite enjoying it

  • July 04, 2018
  • Review provided by G2

What do you like best about the product?
It has both simplicity and complexity. Meaning that it is very easy to setup the basics, allowing to start monitoring things quickly and then add the complexity as required. The custom properties allow for some much control and logic to built into the system. The GUI is also easy to use and customise.
What do you dislike about the product?
I would have said the mapping, but the latest release has made some real improvements.
The alert logic could have a little more depth, as an Orion user minimising alerts is two pronged fork, reduce the number (or improve the quality) of the alerts going out, but also minimise the number of alert configurations (less administration especially in multi-tenanted systems).
What problems is the product solving and how is that benefiting you?
A very capable monitoring system, allowing enterprise scaling, at a reasonable cost.

    Banking

NPM Review

  • July 03, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use and the ability create new views
What do you dislike about the product?
sometimes it is slow to load the login page
What problems is the product solving and how is that benefiting you?
Virtualized sizing; eliminated over subscribing disk space
Recommendations to others considering the product:
Make sure you have a powerful enough server to handle everything.

    Pharmaceuticals

Solarwinds

  • June 29, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use and extra specific monitoring
What do you dislike about the product?
Sometimes Solarwinds doesn't update DHCP reservations.
What problems is the product solving and how is that benefiting you?
Monitoring of our servers worldwide.

    Medical Practice

Easy to set up and configure

  • June 28, 2018
  • Review provided by G2

What do you like best about the product?
The mountains of data you get to choose from in order to get the picture you want.
What do you dislike about the product?
The sheet amount of data can be daunting.
What problems is the product solving and how is that benefiting you?
We are able to get a clear picture of space needs and other resources

    Matt R.

An easy way to monitor servers

  • June 28, 2018
  • Review provided by G2

What do you like best about the product?
SAM gives you the peace of mind you need when looking after the performance, health and statistics of the servers you manage. With built in templates it makes it easy to get up and running in no time. It gives you insights and information you really need on a day to day basis.
What do you dislike about the product?
SAM isn't cheap and can lack features if only used by itself. The way it integrates with the other Solarwinds modules is very good but isn't the cheapest option.
What problems is the product solving and how is that benefiting you?
Rather than checking and monitoring servers manually it helps us get on with other tasks, saving us time. It also draws to our attention potential problems that we can snuff out before they turn into anything more serious.
Recommendations to others considering the product:
If you're looking for good serve monitoring then SAM is a great product. With the WMI support, you can see detailed information about your servers, which before wouldn' have been clear.

    Dave Lester B.

The Goodness of NPM

  • June 28, 2018
  • Review provided by G2

What do you like best about the product?
How NPM ease up the monitoring experience in IT operations like in our company.
What do you dislike about the product?
Actually there is none to dislike. NPM just needs more loving
What problems is the product solving and how is that benefiting you?
WAN connections and servers. Being proactive benefits the organization
Recommendations to others considering the product:
Solarwinds NPM is a great tool to have especially for monitoring. This helps a lot detecting issues before it occurs and avoiding any problems.

    Eric S.

Solarwinds keeps us informed!

  • June 27, 2018
  • Review provided by G2

What do you like best about the product?
Alerting system is highly customizable. Able to see uptime, logs, and performance with real-time, highly detailed stats. Able to even put diagrams on our front page of the layout of our data center. Great visual!
What do you dislike about the product?
Can be a challenge to set up all the alerting.
What problems is the product solving and how is that benefiting you?
Able to have visibility to uptime, current performance stats, potential outages, service monitoring, etc. Helps keep a handle on our environment.
Recommendations to others considering the product:
Terrific product, keeps us well informed of our environment and uptime. Solarwinds is crucial for any network environment.

    Retail

Solar Winds Review

  • June 27, 2018
  • Review provided by G2

What do you like best about the product?
We get alerts immediately when our servers are down or network connectivity has failed. It helps complete our initial troubleshooting on servers and find the problem before escalating it.
What do you dislike about the product?
Support is not 100%. When we have urgent monitors informing us our servers are down we should expect a call from the service provider to inform us. However we have to call them and constantly chase for a solution or update even.
What problems is the product solving and how is that benefiting you?
The benefits we have realised is that we are alerted almost immediately once a server is down. Whether that be connectivity wise or power issue. It helps us investigate and troubleshoot to see if it an issue on our end.
Solar winds monitoring also shows us how much space we have on our servers and if they need to be upgraded.

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