SolarWinds Observability SaaS
SolarWindsExternal reviews
800 reviews
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Near Real-Time Notifications when things go down
What do you like best about the product?
The dashboards and alerts that let us know when something is down, often before the phone calls and emails start coming in.
What do you dislike about the product?
The UI can be difficult to navigate at times as it's too cluttered, especially on smaller screens.
What problems is the product solving and how is that benefiting you?
Not knowing when servers, websites, etc are down or having issues.
Recommendations to others considering the product:
Configure your MIBs right and you'll have a great reporting tool with easy to see alerts in your dashboard and notifications. Extremely helpful for physical server monitoring in a world that's rapidly moving to virtual servers and cloud-based software as a service.
Essential Monitoring For Your IT Environment
What do you like best about the product?
The ability for this software to give real time information about devices that you have added as well as to provide forecasting capabilities so that you can plan ahead.
What do you dislike about the product?
Setting up the some of the alerts are not as straight forward as I would like and you may have to do some custom scripts for some aspects depending on what you are trying to achieve.
What problems is the product solving and how is that benefiting you?
We are able to be alerted about any issues that occur on our network. Be it high CPU utilization, low disk space, virtual machine loss of connectivity, node disconnection and high link utilization. Thus allowing us to identify the issue quickly and implement a solution.
Solid Performance / Ease of Use
What do you like best about the product?
Easy setup. Great out of the box detail for SNMP. There is very little need for any customization, particularly with Cisco deployments. Graphs and History are well maintained and easy to reference.
What do you dislike about the product?
Initial purchase and maintenance are a bit expensive. Large deployments require additional pollers which add to cost, maintenance, and internal resources needed when some competitive products can achieve the same level of performance from one server.
What problems is the product solving and how is that benefiting you?
Monitoring of a large campus network infrastructure. We have been able to automate alerts, provide proactive alerting of equipment failing but not yet out of service. Also reporting provides useful information for decision making in regards to performance, capacity, and replacement intervals for network devices.
Recommendations to others considering the product:
Evaluate open source options, consider internal technical expertise if you are entertaining the open source route. Evaluate commercial products using a trial period of 90 days if possible.
Solarwinds SAM, keeping an eye on stuff so I don't have to.
What do you like best about the product?
The ability to set custom email alerts, so that even when we are "closed" we can keep an eye on things.
What do you dislike about the product?
The default metrics tend to need a bit of tweaking.
What problems is the product solving and how is that benefiting you?
We're a small shop and being able to keep an eye on so much in a single pane is such a blessing.
Recommendations to others considering the product:
It is definitely worth your time to try out.
Network monitoring at it's finest.
What do you like best about the product?
I enjoy the amount of information if provides you. Examples would be the bandwidth utilization for each interface or the cpu loads.
What do you dislike about the product?
The main view can become quite cluttered if you are setting up multiple sections for monitoring.
What problems is the product solving and how is that benefiting you?
Helps with making sure networks at each location are constantly up and running and also whether or not the hardware or software we are using, works for our needs.
Recommendations to others considering the product:
Organization of each section is key as the interface for viewing can get quite cluttered .
Proactive System and Application Monitoring
What do you like best about the product?
Ease to deploy the monitoring templates (SAM) to multiple servers and create alerts of. The application comes with many out of the box templates which give you many options to monitor. Also custom reports can be created for those components.
What do you dislike about the product?
Some of the OOB templates, for instance, App /insight, do not give you the option to remove specific components. The SAM module does not include any APM capabilities for monitoring your application.
What problems is the product solving and how is that benefiting you?
Proactive system monitoring and reporting. Historical Data and live reporting
Recommendations to others considering the product:
Good Product for monitoring Server and Application. It is not a APM product. SolarWinds does have their own APM tools if needed.
Good Tool
What do you like best about the product?
I like the single pane of glass consolidation
What do you dislike about the product?
Sometimes have to click through a lot to get to relevant info.
What problems is the product solving and how is that benefiting you?
Saves time over having to use multiple consoles/tools
Solid Product / Industry Leader
What do you like best about the product?
The in depth analysis of SolarWinds is far superior to other products on the market today. Easily collaborates and centralizes other add-on features such as NetFlow Analyzer, Server Monitor, etc.
What do you dislike about the product?
The cost of the licensing model makes this an expensive solution
What problems is the product solving and how is that benefiting you?
We are able to fully monitor local and remote sites with the platform. Receive immediate alerts when devices or sites are down or inaccessible.
Recommendations to others considering the product:
Be prepared for the licensing costs. Also determine if you require the other add-ons that Orion provides (NetFlow Analyzer, etc)
Great program but needs a little work
What do you like best about the product?
It's ability to locate issues within a VM environment
What do you dislike about the product?
It's reporting feature is not user friendly
What problems is the product solving and how is that benefiting you?
It's able to detect issues faster than just regular monitoring or waiting for email alerts
Recommendations to others considering the product:
This program does what it says it will do but it does have some work that's needs to be done as far as user interface and usability
Great monitoring tool
What do you like best about the product?
I really like the monitoring and sending of notifications and alerts via email. This keeps me on top of issues in my environment.
What do you dislike about the product?
The complexity for configuring alerts at times can be difficult.
What problems is the product solving and how is that benefiting you?
Monitoring of our networking gear and applications.
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