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Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

794 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Richard C.

Window to your servers

  • December 29, 2017
  • Review provided by G2

What do you like best about the product?
Great software, love the lay out compared to something like Logic Monitor. I also like that the software application module also can connect into there database performance analyser and pull even more stat information into the main. This software means our team is far more proactive and when the email alert comes into there mailbox they can click on a hyper link to link off to there server and go look at the problem, this means the IT department are getting press with in the company. We are not waiting for the phone to ring and then have someone complain that something has stopped working.
What do you dislike about the product?
If you have a server that has multiple DNS names there is no way that you can have a pointer that redirects you to the proper server name. There still needs to have more work done on the SQL AppInsight we get a lot of false positives, but its better than nothing, so you need to adjust the metrics.
What problems is the product solving and how is that benefiting you?
We are able to notify other support teams that there services that they support have stopped. This makes us look so much more on top of things, rather than the user calling to complain that something is not running and when is it going to be fixed.
Recommendations to others considering the product:
Its easy to setup and get going... its easy to scan your network and pick up everything... so its also very easy to get information overload.


    Chinmay C.

NPM a complete infra monitoring solution

  • December 29, 2017
  • Review provided by G2

What do you like best about the product?
Web UI
Ease of use
Ease of deployment
Configuration is great
Easy to understand
What do you dislike about the product?
Integration have many loop holes
Upgration part is very critical
No real time polling
What problems is the product solving and how is that benefiting you?
We are currently monitoring over 1000 network devices and servers in NPM
It's very easy to maintain infra integrity through NPM
Recommendations to others considering the product:
The configuration part is very hectic but very crucial.
For successful deployment of this tool you need to form a tough foundation
No compromises with that


    Jim P.

SAM Review

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
With the Orion Integrated platform it is greate to have a single pane for troubleshooting and quickly getting to root cause.
What do you dislike about the product?
Sometimes the interface is slow, and it would be nice to not have to hover over circles to get what a monitor is.
What problems is the product solving and how is that benefiting you?
Root cause and performance monitoring across over 800 servers.


    Law Enforcement

The best for monitoring

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
All the templates that come on the base package help monitor so many things
What do you dislike about the product?
Sometimes it’s difficult to figure out how to change stuff
What problems is the product solving and how is that benefiting you?
High CPU usage, network usage, memory usage.


    Information Technology and Services

very good

  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
it's very comprehesive in even the core product. the add on products extend it's ability to monitor for things like databases and network device operations.
What do you dislike about the product?
some of the add ons are a bit costly and the more you add the clunkier the web interface gets
What problems is the product solving and how is that benefiting you?
we monitor everything but we do have lem or db.
Recommendations to others considering the product:
check out the online courses and demo


    Sudheer R.

Recommended software if you are looking for a monitoring service

  • December 25, 2017
  • Review provided by G2

What do you like best about the product?
The best thing I like about this product is that it provides a complete solution to monitor and analyze data. Librato offers various services which help to understand data and offers wonderful visualizations. In addition, it provides services which can provide notifications of activity alerts on various metrics when they are done the processing.
What do you dislike about the product?
Librato team collaboration is not so good from my what I have heard. The team works independently and often provide less frequent updates. It would be difficult if the customer has a client to answer to.
What problems is the product solving and how is that benefiting you?
Real-time monitoring
Recommendations to others considering the product:
My company chose this product because it met client requirements. I cannot say that it goes same with your company too. There are many products on the market which offers similar service. Do proper research before considering this product.


    Eric B.

Near Real-Time Notifications when things go down

  • December 22, 2017
  • Review provided by G2

What do you like best about the product?
The dashboards and alerts that let us know when something is down, often before the phone calls and emails start coming in.
What do you dislike about the product?
The UI can be difficult to navigate at times as it's too cluttered, especially on smaller screens.
What problems is the product solving and how is that benefiting you?
Not knowing when servers, websites, etc are down or having issues.
Recommendations to others considering the product:
Configure your MIBs right and you'll have a great reporting tool with easy to see alerts in your dashboard and notifications. Extremely helpful for physical server monitoring in a world that's rapidly moving to virtual servers and cloud-based software as a service.


    Neil L.

Essential Monitoring For Your IT Environment

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
The ability for this software to give real time information about devices that you have added as well as to provide forecasting capabilities so that you can plan ahead.
What do you dislike about the product?
Setting up the some of the alerts are not as straight forward as I would like and you may have to do some custom scripts for some aspects depending on what you are trying to achieve.
What problems is the product solving and how is that benefiting you?
We are able to be alerted about any issues that occur on our network. Be it high CPU utilization, low disk space, virtual machine loss of connectivity, node disconnection and high link utilization. Thus allowing us to identify the issue quickly and implement a solution.


    Higher Education

Solid Performance / Ease of Use

  • December 19, 2017
  • Review provided by G2

What do you like best about the product?
Easy setup. Great out of the box detail for SNMP. There is very little need for any customization, particularly with Cisco deployments. Graphs and History are well maintained and easy to reference.
What do you dislike about the product?
Initial purchase and maintenance are a bit expensive. Large deployments require additional pollers which add to cost, maintenance, and internal resources needed when some competitive products can achieve the same level of performance from one server.
What problems is the product solving and how is that benefiting you?
Monitoring of a large campus network infrastructure. We have been able to automate alerts, provide proactive alerting of equipment failing but not yet out of service. Also reporting provides useful information for decision making in regards to performance, capacity, and replacement intervals for network devices.
Recommendations to others considering the product:
Evaluate open source options, consider internal technical expertise if you are entertaining the open source route. Evaluate commercial products using a trial period of 90 days if possible.


    Information Technology and Services

Solarwinds SAM, keeping an eye on stuff so I don't have to.

  • December 18, 2017
  • Review provided by G2

What do you like best about the product?
The ability to set custom email alerts, so that even when we are "closed" we can keep an eye on things.
What do you dislike about the product?
The default metrics tend to need a bit of tweaking.
What problems is the product solving and how is that benefiting you?
We're a small shop and being able to keep an eye on so much in a single pane is such a blessing.
Recommendations to others considering the product:
It is definitely worth your time to try out.