SolarWinds Observability SaaS
SolarWindsExternal reviews
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Multiple Scenarios
What do you like best about the product?
There is almost no end to the way Solarwinds is able to be configured.
What do you dislike about the product?
Many configurations take a lot to get setup correctly and one little mistake can mess up the entire configuration.
What problems is the product solving and how is that benefiting you?
Monitoring critical servers and applications so that we have little to no down time.
Great Software For Help Desk Tracking
What do you like best about the product?
Compares to other products out their this software is the best that I have used.
What do you dislike about the product?
Some of the features require moderate setup.
What problems is the product solving and how is that benefiting you?
The tracking of agents to their assignments.
Pingdom | Monitor websites easily
What do you like best about the product?
Pingdom is best for monitoring easily. It even has free plans but with limited functionality. The best thing is that it's really reliable!
What do you dislike about the product?
It has very less features for free accounts to explore upon. It should open up some of the features for only paid plan for people with free plan! This will allow more people to test out new features
What problems is the product solving and how is that benefiting you?
We have set up checking up of our website and some other clients' websites using Pingdom for Uptime Statistics to prove that we have good uptime on our website! It has great charts, graphs to show when uptime or downtime took place
Recommendations to others considering the product:
If you want less features but free plan, go for the free plan of Pingdom! It should be good enough for just uptime checking, if not other features.
Hard to use product made easy.
What do you like best about the product?
The solar winds community (THWACK) is by far one of the best NPM community’s offering every support solution paid support ever could. from custom monitors, reports and even support for issues outside of SW. Both the free and paid SW support is also great. There is nothing you can’t monitor with SW, although built in support may not naively exist, the platform is very open ended to develop your own monitors.
What do you dislike about the product?
Very complex monitors sometimes take hours to set up with countless time spent on testing, checking metrics, setting alerts and then reviewing the community when all else fails. it really can be a full time job just managing the back end DB and all of the monitors for a small to medium NOC. quite resource intensive on the network, can add to latency in ping time when you have 1000s of nodes monitored remotely.
What problems is the product solving and how is that benefiting you?
Complex network monitoring both on site, through multiple data centers, all the way through the network to customer sites, including monitoring video bandwidth, network latency, even when employees dock their computers in the morning. it is also great for monitoring SW versions and patch history, Service tags or SN's for inventory purposes and Costing for network usage across multiple sites.
Recommendations to others considering the product:
Check the Fourms and community first, when calling free or paid support often the first questions out of their mounts is if you checked the knowledge base first, and often times their only support is to send the the applicable community or KB article.
Loggly
What do you like best about the product?
I like that you can pinpoint down to the minute on when something occurred. Very useful when dealing with something I know just occurred minutes ago
What do you dislike about the product?
I need a longer time period than 7 days sometimes. When I search something with a dash in it I only want to see what I have searched it 1213-23878, instead I see 1213-_____ other numbers.
What problems is the product solving and how is that benefiting you?
Finding errors in learning tool integrations. Finding missing IDs for connection to courses and knowing which users are trying to click through our site.
Recommendations to others considering the product:
I'm still learning Loggly but I would recommend having someone who can really help train users since it can be hard to understand for non-tech brains.
One stop for all network monitoring
What do you like best about the product?
Great multifunction montioring tool. Easy to use. Able to customize views, create maps and put nodes you are monitoring on maps so you can easily identify outage issues related to areas. Able to create customer alerts to notify of issues with nodes our outages.
What do you dislike about the product?
Difficult to setup initially. Cost is high for certain modules. No migration path to move to another solution.
What problems is the product solving and how is that benefiting you?
Active/Passive Networking Monitoring and Log Collection. Network Insights, app insights, service monitoring and task scheduling.
Recommendations to others considering the product:
Solarwinds NPM is highly scalable and delivers a wealth of troubleshooting and monitoring tools wrapped up neatly in a slick UI. Just beware of the element-based pricing as it can become headache.
All Around Good
What do you like best about the product?
This software is very comprehensive. The configuration is very in-depth but will allow you too track any system event that you may need.
What do you dislike about the product?
The alerts configuration needs to have a template option. The ability to make a new alert but keep all of the base settings the same. Who to alert, frequency of reminders etc.
What problems is the product solving and how is that benefiting you?
We are able to predict outages before they happen. Allowing us to be proactive rather than reactive.
SAM Experiences
What do you like best about the product?
App Insight for SQL. Its personally one of my favourite templates that Solarwinds do out of the box. It can make you appear to know what you're talking about with your SQL environment.
That aside you get detailed app health and performance metrics help you pinpoint the root cause of application issues. Automatic application discoveries for some applications. IIS for example. It can be configured on one dashboard, app stack!
It is very quick to install and start using however it takes years to master.
I also like the built in virtualizaion monitoring. 80% of our kit is VM based so this is very handy to have included out of the box.
One of the most important features is Thwack and the template and content exchange they have on there. I have personally used many templates created by Solarwinds users.
That aside you get detailed app health and performance metrics help you pinpoint the root cause of application issues. Automatic application discoveries for some applications. IIS for example. It can be configured on one dashboard, app stack!
It is very quick to install and start using however it takes years to master.
I also like the built in virtualizaion monitoring. 80% of our kit is VM based so this is very handy to have included out of the box.
One of the most important features is Thwack and the template and content exchange they have on there. I have personally used many templates created by Solarwinds users.
What do you dislike about the product?
Strangely there isn't much I don't like! The only thing that could be better is displays and dashboards for custom application templates and scripts.
I know its possible to make them look more attractive like the other templates, however it would be nice to have an out the box way to achieve this.
I know its possible to make them look more attractive like the other templates, however it would be nice to have an out the box way to achieve this.
What problems is the product solving and how is that benefiting you?
as soon as we put Appinsight onto our SQL and Exchange kit, we saw a few issues. Without any major DB experience it let me identify the issue and the gave me tips on how to fix it. It even links you to the appropriate website, ie Microsoft to find more out.
Recommendations to others considering the product:
Stack with other Solarwinds offerings, WPM for example
Easy to use.
What do you like best about the product?
We use this for our server around the state. It is easy to use and wasy to read.
What do you dislike about the product?
For my use there isn't anything to dislike.
What problems is the product solving and how is that benefiting you?
Monitering server status.
Practical way to monitor your VM environment
What do you like best about the product?
SolarWinds is an easy tool to monitor your VM environment. I enjoyed customizing my own dashboard. Instantly I could spot any "red" marked VMs, datastores and other VM elements. The reporting tool is so powerful with a large number of preset reports. I loved the capacity planner, it helped me decide and plan ahead of time when to purchase new ESX servers or do a memory upgrade.
What do you dislike about the product?
The appliance upgrade wasn't that straightforward. It should be simplified and done immediately without having to download new image and then import it.
What problems is the product solving and how is that benefiting you?
I used SolarWinds virtualization manager for over 4 years.i could monitor over 600 VMware VMs in 3 different vcenters. I enjoyed customizing my own dashboard. The notifications pointed out a number of issues and helped me optimize the environment. The reporting tool was easy to use, and i could quickly export a variety of reports that where helpful to the management.
Recommendations to others considering the product:
This tool is essential for VM admins. It is easy to deploy and customize.
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