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Reviews from AWS customer

2 AWS reviews

External reviews

800 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hospital & Health Care

My opinions on SAM

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
I like the ability to drill down to the top 10 processes by various factors such as physical memory, cpu, load, and I/O reads. It also alerts you if your server warranty is about to expire, which is great if you have hundreds of servers to keep up with
What do you dislike about the product?
No details on the 'applications with problems' box, not a big deal as you can click on the applications to get more info. This isn't a big deal as you can click on the problematic application and find out plenty of details, but being able to scan over them without leaving the page would also be nice.
What problems is the product solving and how is that benefiting you?
It helps isolate various server-related issues without digging through the event viewer inside of windows. This has also expedited the time to resolve the various issues.
Recommendations to others considering the product:
It's great and worth the money. From a cost perspective, it saves us money.


    Josh H.

SolarWinds Unified Server and Application harmony

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
I love that this integrates into our existing SolarWinds Orion environment to give a true single pane of glass into your environment.
What do you dislike about the product?
As with many of SolarWinds products, there is a learning curve to truly use the product to it's full potential.
What problems is the product solving and how is that benefiting you?
Using SAM helped us monitor and support unique applicaitons in our environment that traditional monitoring solutions weren't able to support.


    Hospital & Health Care

Solarwinds SAM Review

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
SAM allows us to monitor SQL server processes, Citrix and AD health and custom application monitors.
What do you dislike about the product?
I'm not a big fan of the Licensing model. It's very expensive to monitor all of our SQL servers in our environment. We have to pick the most critical and monitor those.
What problems is the product solving and how is that benefiting you?
Improve responsiveness to resolving issues with down/underperforming applications.
Recommendations to others considering the product:
Get a good feel for what you REALLY need to monitor.


    Retail

NTA is very helpful

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
I like being able to see applications that are being used and the bandwidth they are taking up. I also like being able to see the conversations between different endpoints,
What do you dislike about the product?
I have not found anything that I dislike about NTA. The only thing for me that would be easier if there was a better search feature, we have a lot of nodes and devices and sometimes it is difficult find them in the NTA screen.
What problems is the product solving and how is that benefiting you?
It really helps when we have a circuit that is pegged and are not sure why. We can use NTA to locate the application and the user in one screen. This really helps get through issues quickly.


    Jason Z.

It's amazing to be able to see graphically the flow of our network and drill down into areas!

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
The analyzer has been able to give us a great window into what is going on with our network and we are able to see the trouble points with the ebbs and flows of what's going on into each subnet.
What do you dislike about the product?
I don't think I could complain about anything personally as with most tools you get out of it what you put into it.
What problems is the product solving and how is that benefiting you?
We can see where we may need to add bandwidth to an area or shape the traffic differently to affect the network in a positive direction


    Joseph L.

In-depth metrics and information; confusing licensing system!

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
The depth and breadth of knowledge presented by SAM is fantastic, and the service specific polling/displays are intuitive and about as aesthetically pleasing as a monitoring system can be!
What do you dislike about the product?
I absolutely detest the licensing system! While I understand why it is how it is, it can be quite a lot of effort to understand how many licensed components one of my customers may require for a fully monitored stack.
What problems is the product solving and how is that benefiting you?
Database performance! Our internal DBs (including the SolarWinds database itself! ) were under a lot of strain; monitoring SQL enabled us to gauge why they were so slow.
Recommendations to others considering the product:
Understand the licensing model before you sign up! 150 components does not in any way equal 150 servers!


    Accounting

SolarWinds Server & Application Monitor

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Good integration with virtualization monitoring product to link between server monitoring and the physical hosts the VM resides on.
What do you dislike about the product?
Product works best when used as a single pane of glass for your monitoring needs.
What problems is the product solving and how is that benefiting you?
Server/network/virtualization performance.


    Financial Services

Without SAM... I'm SPAM

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Here is why I can't do my job without SAM

1. Complex environment with multiple touch point, when an outage happens I can quickly understand not only the failed node, but the relationships that may also be impacted

2. Planning, you can't plan you costs, staffing without fully grasping the quality of the applications you're managing

3. Intuitive, simply adding nodes with the built in (and community) monitors, you quickly get an understanding of how applications function long before they stop behaving.
What do you dislike about the product?
Not allot, the cost of monitoring can be high across mid-size environments (especially once you add items like BPA and VM monitoring (full versions). Also like to see better integration with NPM (re: NetPath) in the future.
What problems is the product solving and how is that benefiting you?
Mainly

1. Can have a better conversation with the entire IT employee stack (re: Engineering, Dev, DBA's support)

2. Intel on how we spend capital relative to the need of the environment (no overspend due to not knowing what apps need).


    Steven M.

Solar Winds Net Flow Traffic Analyzer is a Great Tool for your Troubleshooting Arsenal

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
Solar Winds Net Flow Traffic Analyzer lets me see traffic patterns up to the minute, allowing me to troubleshoot bandwidth issues rapidly. Solar Winds Net Flow Traffic Analyzer also allows me to identify application issues, traffic issues, as well as end user bandwidth hogs. Solar Winds Net Flow Traffic Analyzer helps improve my ability to ensure our network is up and operational for our clients, tenants, as well as our employees.

Also, because Solar Winds Net Flow Traffic Analyzer integrates into our other Solar Winds products such as Network Performance Monitor, Solar Winds Server and Application Monitor, and Solar Winds End User Device Tracker, it helps us create a central dashboard where we can quickly identify problem areas and resolve them quickly and efficiently.
What do you dislike about the product?
Solar Winds Net Flow Traffic Analyzer takes a lot of time configuring unless you're good with seeing "Un-Monitored traffic"
What problems is the product solving and how is that benefiting you?
With Solar Winds Net Flow Traffic Analyzer, we have been able to identify chatty applications and have segmented them off our primary network. Also, Solar Winds Net Flow Traffic Analyzer has assisted us in being able to identify bandwidth hogs (end users) and disabled their access.
Recommendations to others considering the product:
It's not the end-all, be-all, magic bullet to solve all your issues, but is a great addition to any tool sets you currently use.


    Harmesh T.

Best tool in the market

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
It has compatibility with various devices
What do you dislike about the product?
Not available as Standalone - need NPM.
What problems is the product solving and how is that benefiting you?
It helps me to monitor and analyze the traffic from different devices like Cisco, Juniper, etc., Also with the dashboard which is very smooth to use, I can customize the report the way I want.
Recommendations to others considering the product:
Keep your objective clear and pre-requisites ready. That will ease out whole process during implementation.