All OK
What do you like best about the product?
Its good for Mnitoring servers and creating an auto tickets its good .
What do you dislike about the product?
Resource Monitoring is very Good even its auto recovered the mesage.
What problems is the product solving and how is that benefiting you?
NO Problme , its little bit slow to open the platform
Great service, graphs and charts to see by the minute updates to help monitor your data.
What do you like best about the product?
The feature i like most are the pie charts and maps, they are very easy to read and you can glance at them to get a lot of info on my data. Also customer service is top notch, any issue they have the answer or can give pointer on how to configure any thing you may need.
What do you dislike about the product?
The feature i like least are the emails, they can be written better to show whats going on and not have to login to SW to check whats going on.
What problems is the product solving and how is that benefiting you?
Solarwinds help me find what NIDS may be down and can provide an indepth analysis.
Solar Winds Observability has Saves Us Multiple Times
What do you like best about the product?
How much data and insight you can receive over your entire network.
What do you dislike about the product?
As of now, I have zero complaints. It has saved us 5 times since having this up and running.
What problems is the product solving and how is that benefiting you?
Before we had this up and running, our data center would completley go dead due to power outages. The last team had did a half job of setting up PRTG and we wouldnt know the data center would go offline until we heard from a user that something wasnt working. Now, we are able to receive alerting the correct way and be able to respond proactively instead of reactively like before.
IT is a good tool to use for monitoring your environment
What do you like best about the product?
Cost is very less as compared with other monitoring tools and vendor support is best.
What do you dislike about the product?
I like almost everything nothing which can be pointed out.
What problems is the product solving and how is that benefiting you?
We used to have limited number of servers and pollers earlier but after moving to the Observability cloud we can have n number of pollers and everything is managed very well.
Hybrid Cloud Observability
What do you like best about the product?
It was easy to upgrade from an alacart SolarWinds model to the Hybrid Cloud Obserability SolarWinds.
Support has always been good, and available 25x7.
SolarWinds has a robust interface with excellent alerting granularity.
Easy to customize dashboards to fit needs.
What do you dislike about the product?
Still having issues with the Healthcheck monitoring SolarWinds application server reboots and upgrades.
What problems is the product solving and how is that benefiting you?
Sending alerts to our NOC for network outages, and server issues. This allows us to resolve issues faster.
Great experience and value from SolarWinds
What do you like best about the product?
Ease of use and ability to fully customize to fit my environment.
What do you dislike about the product?
Performance can be quite slow sometimes.
What problems is the product solving and how is that benefiting you?
ability to perform complex actions for monitoring and resolution to low level alerts.
Great product by solar winds
What do you like best about the product?
The option to work off line means that it can plug into our OT enviroment, and prodive great visiablity
What do you dislike about the product?
Linking the dashboards can require a lot of work
What problems is the product solving and how is that benefiting you?
We now able to automate upgrades of networking devices and ensuring everything is patched at the same level
A unified platform designed to monitor the entire infrastructure
What is our primary use case?
The primary use cases are for customers who require complete infrastructure monitoring. I mean IT infrastructure, which includes network devices, security devices, and server environments, whether physical, virtual, or cloud-based. The platform can manage any infrastructure component that needs monitoring.
It's an all-in-one platform with all the necessary modules. For instance, server and application monitoring, network performance monitoring, and network configuration management are all part of it. It's a unified platform designed to monitor the entire infrastructure.
Imagine monitoring the network infrastructure, the web server, and the database server. With SolarWinds HCO, I can perform database analytics, web server monitoring, and network infrastructure monitoring.
AI capabilities come into play through correlation. For instance, SolarWinds HCO can identify high utilization on the interface connecting to the database server, indicating a lot of read-and-write operations between the front-end application and the back-end database. This correlation can help determine whether the network condition caused the server issue or vice versa.
The AI continues learning and analyzing patterns such as CPU, memory, and network utilization spikes. If it detects a CPU spike first, it might indicate the server was at fault. If it notices a network spike, the network could be the issue.
What is most valuable?
SolarWinds HCO platform offers various features spanning components, such as network, security, server, virtual, and application components. Common features include dashboarding, reporting, and alerting. These features provide comprehensive visibility, allowing you to see how one area's issues affect others. For instance, if a network issue impacts server performance, this visibility is crucial.
One of the biggest advantages of this common platform is its ability to correlate issues. For example, if a network alert occurs and the server experiences downtime, you can be alerted to both issues.
Recently, two significant features were added: anomaly-based alert detection and an alert stack mechanism. The alert stack mechanism is particularly useful. For example, if there's high interface utilization on a network switch and concurrent server performance issues, the platform’s correlation engine will link these alerts and show them as a common alert stack, indicating a likely correlation.
What needs improvement?
The tool's escalation process needs improvement. More support is needed for the new generation of solutions, particularly SD-WAN support and newer storage components. Additionally, as more vendors move towards API-based monitoring, we anticipate SolarWinds HCO will increase integrations with other solutions.
Another area for improvement is reporting. With infrastructure becoming increasingly diverse, the static infrastructures of the past are evolving into dynamic setups. Traditionally, we had wireless in the office, a backend Internet connection, and connections to head offices and data centers. With the advent of SD-WAN, multiple service providers, and cloud-based options, infrastructure is more dynamic.
Today, most customers are not using on-premise solutions exclusively; they are opting for Office 365, G Suite, or similar services. Therefore, monitoring requirements are no longer limited to on-premise infrastructure but span diverse environments—some on-premise, some in the cloud. This is why SolarWinds is moving towards hybrid cloud observability.
We would like to see more integrations and support for third-party vendors. For example, current support for Google Cloud Platform (GCP) is limited, and expanding this support would be beneficial.
For how long have I used the solution?
I have been working with the product for three years.
What was our ROI?
The tool helps save costs through its additional features and unified platform. Monitoring all components in a single platform reduces the need for separate consoles for different tasks. This consolidation saves time and money, as it eliminates the manual correlation of data, which is prone to errors.
I rate the overall product an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is quite reasonable. It has moved to node-based licensing, simplifying the process. They don't distinguish between different types of nodes, such as server nodes, physical routers, or switches. One node equals one license, making it easy to manage. If you have 500 devices, you need five hundred licenses to get all the features of this unified monitoring platform.
What other advice do I have?
We don't recommend other vendors since we have built our capabilities around SolarWinds. However, it innovates and keeps us occupied.
Tech Lead
What do you like best about the product?
More flexibility and ease to implement ,good customer support ,integrations, more features
What do you dislike about the product?
solarwinds hybrid cloud observability all good , no dislike
What problems is the product solving and how is that benefiting you?
most coverd all the Infrastructure monitoring
Full of features
What do you like best about the product?
Alerts notification and reports capabilities are great
What do you dislike about the product?
Sometime longer retention date can decrease Solarwinds performance
What problems is the product solving and how is that benefiting you?
Alert and reporting
