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790 reviews
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External reviews are not included in the AWS star rating for the product.


    Richard K.

SolarWinds Network Performance Monitor

  • April 20, 2020
  • Review provided by G2

What do you like best about the product?
What I like about it is that it is highly configurable, from souvenirs to reports and reviews. Alarm variables are a very powerful feature that can significantly lower the number of alarm settings And to get more value from the generated settings. We are also using our own attributes for different applications (grouping, reminders, MR tasks, etc) We are currently doing a lot of automation with API, so it turned out to be a very effective feature too.
What do you dislike about the product?
I have not encountered any problem while using this service , it does what you would expect and continues to introduce new features.
What problems is the product solving and how is that benefiting you?
Solution can store long-term Data and statics to detect problems on the web.
Recommendations to others considering the product:
SolarWinds NPM makes it easy to edit the health view of all servers, and network devices.


    Jorbel B.

Monitor your website with extra tools!

  • April 14, 2020
  • Review provided by G2

What do you like best about the product?
You can see all network elements in action at any time. With this tool you can see which nodes in your network have bottlenecks, you can see every interface and you can see what is happening on each one. You can monitor the hardware of each vendor in your network, point by point, and you don't have your own software to see every piece of hardware in your network. Even if you don't enter the software, you can easily create reminders or reports to see how things are going.
What do you dislike about the product?
Creating a custom report can be difficult if you have to connect to a database to receive better information, or if you need to customize a report to suit your business needs. Setting up each component to get the best information is not easy; you can use SMTP to set up each component, but to get the best information, you need an agent who understands your device information better.
What problems is the product solving and how is that benefiting you?
I can now monitor all my network equipment from a single point on each vendor's network equipment and sit back and look at what is on the screen. You don't have to go to the management console to see if there is a problem. You can identify important routes in your network path. You can configure the alerts based on the group of devices that you have created.
Recommendations to others considering the product:
Try to license all network components from the start and consolidate all monitoring in your data center with Solar Wind. This will really help you manage your environment better.


    Srikanth S.

Superb resource for controlling the network!

  • April 02, 2020
  • Review provided by G2

What do you like best about the product?
You may see all actions of the components of the network in one level. Through this device we will see what the limitation is to the network node, see every gateway and what is going on. We can track all the product devices we have in our network from one level, we don't use the proprietary apps to see what's going on. We may set up alarms and quickly generate files, and we do not need to link to the app and see what notifications went on.
What do you dislike about the product?
Individual reports are very challenging to grasp as you need to link directly to the website in order to get more details or configure the report more based on the company need. It's not simple to set up each part to get better details, you may customize each item with smtp, but you will require an agent to help grasp the system information.
What problems is the product solving and how is that benefiting you?
Currently, we may track all of our network equipment in only one point for each vendor and be comfortable about the details we see on the board. We will know there is a problem without needing to attach to the admin tool. We may see the network path's essential core. Based on the community of devices we've already built we might configure warnings.
Recommendations to others considering the product:
Seek to authorize all of the network components from the outset, and use solarwinds to simplify all of the data center monitoring. That'll stand you in good stead with handling the environments.


    Ashish T.

Decent tracker for site monitoring

  • April 02, 2020
  • Review provided by G2

What do you like best about the product?
Ability to setup alerts in an escalation matrix to track site downtime - saves the sudden panic calls when senior management finds errors and you look unprepared.
The mobile app is a good touch - elevates it from beyond a background service to an always-on, always-aware assist.
What do you dislike about the product?
The analytics for site performance tend to be proprietary - we normally use Google Analytics or GTmetrix, and somehow Pingdom's performance monitor never seems to agree with the results observed in these.
What problems is the product solving and how is that benefiting you?
2 standard problems -
1 - tracking uptime and triggering alerts to concerned teams in case of a downtime. Knowing that there is an automatic escalation on it's way helps streamline and prioritize responses as per SLA, and allows responding developers to achieve SLA requirements more easily. Reports are also a standard inclusion in regular website health tracking and early-warning indicator of issues.
2 - Site performance stats - a standard tracking of load times with historical data is similarly a good indicator and helpful in tracing when / where issues occurred.


    John-Austin G.

SolarWinds

  • March 25, 2020
  • Review provided by G2

What do you like best about the product?
Installation and usage is really simple and everything is customizable. Configuring dashboards and visualizing any piece of information as we wish is very easy. This is used to track a number of vendors ' network hardware, as well as Windows devices and guests and hosts for virtualisation.
What do you dislike about the product?
Is much more costly than other solution but worth the expense because SolarWinds will require less time in time to manage.
What problems is the product solving and how is that benefiting you?
We use Solarwinds to monitoring our customers' networks
Recommendations to others considering the product:
Simple to install and get started. Would automatically search the network and connect devices, if you want. The gui is intuitive and simple to use.


    María Luján A.

Great performance Monitor

  • March 22, 2020
  • Review provided by G2

What do you like best about the product?
Helps you diagnose network problems in a matter of seconds. Is very easy to use and implement. Has a wide variety of features to choose and quickly detect and resolve all your network performance outages.
What do you dislike about the product?
Nothing. Speeds troubleshooting and reduces downtime.
What problems is the product solving and how is that benefiting you?
Acceleration of problem identification mainly.


    Oil & Energy

Verstality and Universal Availibility

  • March 05, 2020
  • Review provided by G2

What do you like best about the product?
Innovating solutions for energy, Reports visualizaiton, Solutions for Hybird Systems are the key important functions which we like the most
What do you dislike about the product?
The limitation we observe is its spesicfic availibity to the first world countries
What problems is the product solving and how is that benefiting you?
Cloud collaboration services, network monitoing data visualizaiton


    Marilyn M.

Excellent time saver for business.

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
The simplicity of use in applying questions to our client has enhanced the cooperation of questions and requests. It is fast and seamless to enter a question or query via the website. The addition of further details (classification, privilege etc.) from a back office point of view is simple and time-saving for the Helpdesk. The Dashboard features quickly enable us to evaluate where we've been for the day and give a quick look into how clients feel about both the service they receive. We are pleased to move to the next stage of Samanage, including Asset Management, and to build up and add additional components to the Service Catalogue.
What do you dislike about the product?
To be truthful, it was a struggle for our employees to switch from some other system into a system. It is difficult to keep changing systems, but the program is not a problem. Since we used it, it's not been so far.
What problems is the product solving and how is that benefiting you?
Have an in-house look at our organisation's resources and build a practical resource for our employees to use to supply our employees with IT internally.
Recommendations to others considering the product:
When you're searching for a personalized host alternative so - in-one, you can do it. I assume that the network management component will also be coming soon, particularly when integrated with the Asset Management program and with Solar Winds as both the owner.


    Darius G.

Great monitoring tool

  • December 11, 2019
  • Review provided by G2

What do you like best about the product?
I enjoyed the ability to navigate and also the environment summaries that are available.
What do you dislike about the product?
Some displays can be overwhelming with data but it is not a deal breaker.
What problems is the product solving and how is that benefiting you?
We are able to maintain a higher level of availability and response to issues with any of our servers and hosts. This helps to eliminate downtime as much as possible and resolve issues quickly.
Recommendations to others considering the product:
Make a full assessment of your infrastructure and assess the reliability of your current monitoring system. Do you have the ability to facilitate monitoring on a global infrastructure scale? Also, I would assess choosing the right layout that works best for your team and the quantity of servers hosts and nodes you may have. Also, assessing other software you can integrate is a great way to centralize communication and monitoring.


    Josh H.

Help to identify and provide solution by monitoring.

  • December 04, 2019
  • Review provided by G2

What do you like best about the product?
Solarwinds tools provide a broad Community / Forum service support for all network devices and servers, which helps you to easily solve problems. Solarwinds features a pooling system that lets you install solarwinds as many servers as you want beside solarwinds. You never restrict yourself to the database with this pooling method.
What do you dislike about the product?
The linux server can not be used as much as I know, only the windows server can be used. If you have many devices / nodes, some graphs view data very slowly, very similar to PRTG / MRTG software, web guys so slowly.
What problems is the product solving and how is that benefiting you?
SolarWinds Network Monitoring Tool has great capabilities for monitoring network devices with snmp, make models, netflow / sflow supports and simple configuration. For solar winds you can do almost all the apps you need. This great tool however has an important webgui issue. Solarwind Webgui is very slow even with a lot of polling servers. I assume mysql and asp choices are related, so it's not rapid like PRTG.
Recommendations to others considering the product:
Make sure you monitor / manage the system number, learn as much information as you can and use the community / forum as possible.