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Reviews from AWS customer

1 AWS reviews
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794 reviews
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External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Nilima P.

The perfect network monitoring tool, with intelligent alerts, network maps, and great analyzing tool

  • May 24, 2018
  • Review provided by G2

What do you like best about the product?
Its in-depth web-console give great insights within the network.
Simplicity of use, great analysis tools, range of support for different devices.
Manageability across different vendor products.
What do you dislike about the product?
the licensing is node based, and gets used up quickly,
it needs to be more flexible.
What problems is the product solving and how is that benefiting you?
we have achieved business problems like Network Monitoring, effective troubleshooting, monitoring remote systems with the help of windows and linux agents, sending alerts , insights within the network and detailed analysis of the network, network path maps for better visualization.
Recommendations to others considering the product:
Kindly consider to calculate the nodes that you want to add before hand to decide on the licenses .
you can still easily remove nodes if you find that you don't have enough licenses. however make a list of all that you want to include in the tool, calculate the nodes as per reference. this might help you handle your licenses in a better way.


    Higher Education

A good monitoring tool

  • May 23, 2018
  • Review provided by G2

What do you like best about the product?
-Centralized dashboard interface
-Easy to use and monitor
-Real time alert, monitoring and reports
What do you dislike about the product?
-Not a good support system and insufficient documentation for support
-Expensive
-Heavy memory utilization
What problems is the product solving and how is that benefiting you?
We can monitor and identify the issues and solved the problem within minimum amount of time. User friendly interface and alerts are very helpful for day to day work.
Recommendations to others considering the product:
Try as a trial and do more research regarding the products during the trial period


    Wholesale

Always NPM!

  • May 23, 2018
  • Review provided by G2

What do you like best about the product?
It's intuitive and immediately puts you in control of your network. I've been using Solarwinds products for nearly 10 years now and have seen many improvements. The support community is great and the suite of products is always evolving.
What do you dislike about the product?
Network Atlas - despite all the general NPM improvements, sadly this never seems to evolve.
What problems is the product solving and how is that benefiting you?
When I first joined my current organisation, we were pretty much 'blind' on a monitoring front. Within a month of setting up NPM we immediately had perspective. Combine NPM with NCM & NTA and you're onto a winner!
Recommendations to others considering the product:
Request a trial and get involved with the Thwack! community.


    Hospital & Health Care

Excellent visibility into network performance

  • May 23, 2018
  • Review provided by G2

What do you like best about the product?
Easy setup, intuitive interface, highly customisable
What do you dislike about the product?
It's a little bit pricey for what it is
What problems is the product solving and how is that benefiting you?
NPM allows us to monitor the network in near realtime and see where bottlenecks occur
Recommendations to others considering the product:
Definitely give it a trial - 30 day full feature trial available from their website.


    Government Administration

Great monitoring tool

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
Fairly easy to learn and use, even on the fly. Great support both from a paid support side and from the user community.
What do you dislike about the product?
Tons of different packages and varying requirements per package. Not the only company doing this type of model.
What problems is the product solving and how is that benefiting you?
Systems monitoring and performance over time
Recommendations to others considering the product:
Understand all that you are wanting to monitor


    Information Technology and Services

Love NPM!!

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
I love how it puts everything at my fingertips. I can monitor multiples items with less people.
What do you dislike about the product?
The menu to the tabs changed, I am not a big fan on that.
What problems is the product solving and how is that benefiting you?
Being able to monitor my network devices


    Education Management

Making Life Easier in Short (Literally)

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
The best way is to describe Solarwinds NPM is like a present like you unwrap it and find the goodies inside. NPM also either when you are setting it up or doing a drill down analysis you get everything and everything you need to to
What do you dislike about the product?
Its to customize-able and yo get lost initially of what you have to setup and and for me it was alot of manual work, i would like more automation especially when it comes to alerting, alot of the common alerts so be setup already. MIB's is the biggest pain for me as well like why cant i be easier to work with it.
What problems is the product solving and how is that benefiting you?
We used have to go to every device to see what the issue was now we have a big overall picture of the network and you can find the root of the issues very quickly and efficiently,
Recommendations to others considering the product:
Make sure you watch the training videos it will really help you out and Thwack is best when you need them!


    Darrell H.

We use it to montor our customers networks.

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
I like the why you can dig in and find an issue. It has been a big help with customer network slow downs.
What do you dislike about the product?
Some time I do get lost but that might just be me. I manage the group so I'm not always in it.
What problems is the product solving and how is that benefiting you?
Customer slowness is our biggest issues.


    David E.

Midwest NPM review

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
User friendly. Resources right at your finger tips.
What do you dislike about the product?
The upgrade process can sometimes break things
What problems is the product solving and how is that benefiting you?
Cost savings and response time to outages.


    Pratik M.

Always surprises

  • May 22, 2018
  • Review provided by G2

What do you like best about the product?
I love the way this product is evolving... I have been using NPM from more than 3 years now and from the time I started using and what it has reached now, is just commendable... the dashboards, widgets, different views, small small features like mute alerts, creating icons etc are few which I would like to call out here..
What do you dislike about the product?
not much in this section for now.. I would like to see how it catches up with drastic changes that are happening in the network area like new technology launches from different top network vendors like Cisco.. Also would like to see how SW-WAN will be accommodated in monitoring....
What problems is the product solving and how is that benefiting you?
well, it gives different options.. right from low level to high level like using Netpath which enables the team to know exact pain point and not waste time.. if a customer is only initiated in basic monitoring then that's also available without much effort...
Recommendations to others considering the product:
I would suggest to definitely go for this product.. you have option to evaluate and see of yourself..
coming to comparison with prod, u will get help from support on this as well and they will make sure you get what you are trying to reach for...