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Reviews from AWS customer

2 AWS reviews

External reviews

800 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Education Management

Great monitoring softeare

  • June 10, 2018
  • Review provided by G2

What do you like best about the product?
Very easy to use, gives good details on the servers
What do you dislike about the product?
Could use more server watching details.
What problems is the product solving and how is that benefiting you?
Needing to be notified when a server is not working


    Scott M.

Monitoring Master Made Easy

  • June 04, 2018
  • Review provided by G2

What do you like best about the product?
The best part of NPM is the amount of customization and notification that can be done. The ability to either dive deep into services or routes or just see if the device is pinging is great. The notification settings that can be customized assists with the ability to separate the alerting to various groups within an organization.
What do you dislike about the product?
Setting up SNMP alerting is a bit harder than I first expected, but once the first few were figured out, it became easy.
What problems is the product solving and how is that benefiting you?
The problems being solved were being notified of issues. Once I was able to get the snmp traps built and notifications set around those traps, things went very smoothly.
Recommendations to others considering the product:
The product is very well created and maintained. For the best results, one should be adequately already familiar with like products to set it up properly. That being said, the support team is superb at assisting every step of the way. The product is expensive but very well worth it.


    hemendra g.

NPM - always have an answer for your network monitoring

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
The best part of NPM or SolarWinds is its simple monitoring configuration for straightforward administration. It's an enterprise-level monitoring system that also integrates with other modules. It provides comprehensive information for monitoring and is very easy to implement. It starts monitoring from the moment it is implemented with all default configurations.
What do you dislike about the product?
Sometimes, end users or non-admin users come to me and say that it's difficult to get reports or information in SolarWinds. From an end user's perspective, I can understand the frustration, as in other tools it's just one or two clicks away. However, in SolarWinds, I know it's an enterprise and powerful tool, and sometimes you need to drill down to get simple information.

Another aspect that is needed is topology, so end users can visualize the monitoring system and understand at a glance what is wrong and where the issue is.

I think the dashboard is a place where, if we have an automated topology kind of dashboard or a single pane of dashboard, it would look great.

The newly added NetPath service is great, but sometimes I get requests to have a point-to-point path, meaning from one IP to another IP.

On the network overview, it only has monitored interfaces, but if it included all interfaces, it would be easier to choose what to monitor.
What problems is the product solving and how is that benefiting you?
We are monitoring all network devices, and it's helping us to perform proactive monitoring or to detect issues much faster.
Recommendations to others considering the product:
If you are looking for enterprise-level monitoring, then SolarWinds is the right choice.


    Gary C.

NPM is Awesome!!

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
It allow us to see the overall health of our infrastructure.From switch ports / latency to wireless client connection.
What do you dislike about the product?
Upgrade need to be easier. It need to provide more flexibility more other network vendor
What problems is the product solving and how is that benefiting you?
Monitor in a single pane of glass
Recommendations to others considering the product:
The initial setup can be long and time consuming. Be preparer


    Information Services

user friendly GUI

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
1. Easy to use
2. Able to integrate most of SolarWinds modules
3. Perfstack feature
What do you dislike about the product?
API limitation
netpath alert is very limited as it is not able to give you the last path
What problems is the product solving and how is that benefiting you?
CPU utilization
Memory utilization
Status of the devices
Being proactive before the


    Financial Services

NPM has allowed us to resolve network related issues in a shorter period of time.

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
Being able to see all nodes with error or issues on one screen.
What do you dislike about the product?
Network maps are somewhat hard to configure and not having the ability to layer maps.
What problems is the product solving and how is that benefiting you?
Single screen to see issues and the ability to drill down into the node for greater visibility


    Cesar V.

NPM

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
I like that I'm able to monitor all my switches in one location. I am able to setup alerts or quickly view issues when I login.
What do you dislike about the product?
For me its setting up the graphics/charts and pulling up the statistics for certain items.
What problems is the product solving and how is that benefiting you?
It's great to have all you devices under one software to monitor. That is the biggest benefit of having the software, but seeing the health of the devices and what is going on within the network is what I like the most.
Recommendations to others considering the product:
Setup the Trial Version first and read up on it to learn some of the in's and out's.


    Financial Services

SolarWinds NPM - Do not leave home without it

  • May 30, 2018
  • Review provided by G2

What do you like best about the product?
It is arguably the most user friendly network tool
What do you dislike about the product?
Syslog Viewer and Trap Viewer are quite outdated. Also, cannot easily turn web reports into SQL scripts
What problems is the product solving and how is that benefiting you?
We rely on NPM exclusively for monitoring health and availability for over 150 offices in the USA and many others around the world.


    Automotive

Solarwinds NPM

  • May 30, 2018
  • Review provided by G2

What do you like best about the product?
Summary dashboard makes it easy to spot problem areas in the network. Thwack community is great.
What do you dislike about the product?
Sales people are very aggressive. Customer support can be very slow.
What problems is the product solving and how is that benefiting you?
24/7 monitoring and alerting of our systems around the word.
Recommendations to others considering the product:
Look to the Thwack community before opening a support ticket. Play with the online demo at oriondemo.solarwinds.com.


    Jim S.

NPM to monitor customer networks

  • May 30, 2018
  • Review provided by G2

What do you like best about the product?
What i like best is that NPM can give you a snap shot of your entire network, from networking equipment to servers. Giving you the tools the troubleshoot and fix just about any issue. It can be a performance issue, or it could be a a bottle neck someplace on your network.
What do you dislike about the product?
I don't have a issue with the product, it does everything it's expected to do, and constantly comes out with new functionality.
What problems is the product solving and how is that benefiting you?
We are a managed service provider, NPM allows us to monitor our customers network 24/7