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Reviews from AWS customer

1 AWS reviews
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  • 1
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External reviews

794 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Dave Lester B.

The Goodness of NPM

  • June 28, 2018
  • Review provided by G2

What do you like best about the product?
How NPM ease up the monitoring experience in IT operations like in our company.
What do you dislike about the product?
Actually there is none to dislike. NPM just needs more loving
What problems is the product solving and how is that benefiting you?
WAN connections and servers. Being proactive benefits the organization
Recommendations to others considering the product:
Solarwinds NPM is a great tool to have especially for monitoring. This helps a lot detecting issues before it occurs and avoiding any problems.


    Higher Education

Perfect for monitoring traffic and devices

  • June 25, 2018
  • Review provided by G2

What do you like best about the product?
It's easy to use, and perfect for monitoring traffic and devices that may go down. If we start to get an influx of calls, Solarwinds is the first thing I turn to, to see if we have any devices that may be down and affecting our network.
What do you dislike about the product?
Nothing so far. I only use it when needed in my position, but it provides the info that I need.
What problems is the product solving and how is that benefiting you?
I can see what is eating up our bandwidth and when devices are down, which helps me gather more info before someone in a higher position ca confirm what is happening.


    Information Technology and Services

SolarWinds NPM Review

  • June 19, 2018
  • Review provided by G2

What do you like best about the product?
Great product for monitoring multiple vendor IT networks. Scale-able, affordable, quick and easy to setup. SQL Data structure means you can get under the hood for alerting and reporting purposes.
What do you dislike about the product?
A lack of security on the newer UI elements and other modules (Netpath) in the Orion suite of tools. This can be mitigated if very carefully setup and controlled by experienced professionals. Therefor not making it suitable for most MSP Providers. Development priority can sometimes be given to future growth areas rather then fixing the base problems with the platform.
What problems is the product solving and how is that benefiting you?
flexible API means Solarwinds can be truly integrated into other business process applications. This means end to end automation is possible for adding, modifying and removing devices from the platform.
Recommendations to others considering the product:
Experienced staff to run the platform to get the most out of it. Database Administrator to make the performance as good as it can be


    Hospital & Health Care

NPM Review

  • June 18, 2018
  • Review provided by G2

What do you like best about the product?
The flexibility of the product is 1st class and allows you add any product you like and if certain stats aren't supported out the box you can create your own pollers for those stats.
What do you dislike about the product?
Can be slow at times even with the hardware sized correctly. Fixing bugs and niggles in the product rather than continually bringing out new versions with super new functionality would be good.
What problems is the product solving and how is that benefiting you?
Its allowed us to have full visibility of our network and the ability to view historical data with alerting so rather than always waiting for a user to call with an issue we can be much more proactive with faults.


    Steve Z.

Solarwinds NPM is a very helpful and useful tool

  • June 15, 2018
  • Review provided by G2

What do you like best about the product?
The web console, and how things are displayed for quick and easy review
What do you dislike about the product?
The Licensing method is somewhat frustrating and the price was a bit high
What problems is the product solving and how is that benefiting you?
NPM proved useful in detecting several problems at one of our remote locations, that we were not aware of.
Recommendations to others considering the product:
Seems to work much better than other tools that I have used


    Information Technology and Services

Awesome tool for monitoring

  • June 10, 2018
  • Review provided by G2

What do you like best about the product?
Solarwinds is very powerful tool to provide all relevant information as it gives CPU memory disk blocking, ling running queries. We also used it's customized version DPA.
What do you dislike about the product?
I didn't found any flaws yet. It has everything we need, it would be best if task manager details could be added to this system
What problems is the product solving and how is that benefiting you?
Past activity to perform RCA, even I use to identify unused databases, blockings etc


    Education Management

Great monitoring softeare

  • June 10, 2018
  • Review provided by G2

What do you like best about the product?
Very easy to use, gives good details on the servers
What do you dislike about the product?
Could use more server watching details.
What problems is the product solving and how is that benefiting you?
Needing to be notified when a server is not working


    Scott M.

Monitoring Master Made Easy

  • June 04, 2018
  • Review provided by G2

What do you like best about the product?
The best part of NPM is the amount of customization and notification that can be done. The ability to either dive deep into services or routes or just see if the device is pinging is great. The notification settings that can be customized assists with the ability to separate the alerting to various groups within an organization.
What do you dislike about the product?
Setting up SNMP alerting is a bit harder than I first expected, but once the first few were figured out, it became easy.
What problems is the product solving and how is that benefiting you?
The problems being solved were being notified of issues. Once I was able to get the snmp traps built and notifications set around those traps, things went very smoothly.
Recommendations to others considering the product:
The product is very well created and maintained. For the best results, one should be adequately already familiar with like products to set it up properly. That being said, the support team is superb at assisting every step of the way. The product is expensive but very well worth it.


    hemendra g.

NPM - always have an answer for your network monitoring

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
The best part of NPM or SolarWinds is its simple monitoring configuration for straightforward administration. It's an enterprise-level monitoring system that also integrates with other modules. It provides comprehensive information for monitoring and is very easy to implement. It starts monitoring from the moment it is implemented with all default configurations.
What do you dislike about the product?
Sometimes, end users or non-admin users come to me and say that it's difficult to get reports or information in SolarWinds. From an end user's perspective, I can understand the frustration, as in other tools it's just one or two clicks away. However, in SolarWinds, I know it's an enterprise and powerful tool, and sometimes you need to drill down to get simple information.

Another aspect that is needed is topology, so end users can visualize the monitoring system and understand at a glance what is wrong and where the issue is.

I think the dashboard is a place where, if we have an automated topology kind of dashboard or a single pane of dashboard, it would look great.

The newly added NetPath service is great, but sometimes I get requests to have a point-to-point path, meaning from one IP to another IP.

On the network overview, it only has monitored interfaces, but if it included all interfaces, it would be easier to choose what to monitor.
What problems is the product solving and how is that benefiting you?
We are monitoring all network devices, and it's helping us to perform proactive monitoring or to detect issues much faster.
Recommendations to others considering the product:
If you are looking for enterprise-level monitoring, then SolarWinds is the right choice.


    Gary C.

NPM is Awesome!!

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
It allow us to see the overall health of our infrastructure.From switch ports / latency to wireless client connection.
What do you dislike about the product?
Upgrade need to be easier. It need to provide more flexibility more other network vendor
What problems is the product solving and how is that benefiting you?
Monitor in a single pane of glass
Recommendations to others considering the product:
The initial setup can be long and time consuming. Be preparer