SolarWinds Observability SaaS
SolarWindsReviews from AWS customer
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Proactive Monitoring
What do you like best about the product?
The simple GUI where everything related to CPU, Disk Space, RAM is displayed in the single page with proper visualization.
What do you dislike about the product?
Unable to integrate the different platforms for monitoring one technology/application
What problems is the product solving and how is that benefiting you?
We have been using this for more than 5 years, the first email we receive before an adverse event in any servers is from Solar Winds monitoring only. We were able to analyze different scenarios with the level of detailed analysis provided by Solarwinds. Solarwinds is our primary monitoring tool.
SolarWinds IP Address Manager is a valuable tool for any IT Toolbox
What do you like best about the product?
The SolarWinds IP Address Manager makes it so easy to track what static IP addresses have been assigned to what devices and even what ranges of address are reserved for specific types of devices. It makes organizing my network so much easier since I can properly document my entire IP address map.
What do you dislike about the product?
I wish the SolarWinds IP Address Manager showed the MAC addresses of the devices it finds on the scans. Otherwise, I'm very happy with it.
What problems is the product solving and how is that benefiting you?
I was looking for a good way to track my reserved IP addresses and ranges and the current devices that are assigned in those addresses and ranges. SolarWinds IP Address Manager solved that problem for me unlike anything else I have been able to find.
Recommendations to others considering the product:
I would highly recommend the SolarWinds IP Address Manager to every IT person that manages a network of devices. It is a valuable tool to document and manage your IP network addressing.
Big on promises, low on anything else.
What do you like best about the product?
The advertised feature list looks solid.
However, when you try to actually use the feature, you realize they are awfully designed, implemented, and rarely work as you expect.
The dashboard can be good if you manage to jump through all required hoops to make it work.
However, when you try to actually use the feature, you realize they are awfully designed, implemented, and rarely work as you expect.
The dashboard can be good if you manage to jump through all required hoops to make it work.
What do you dislike about the product?
First of all, it's just impossible to use effectively if you just want to look into logs as you normally would.
A lot of boilerplate UI around actual messages makes it hard to read logs when it works.
Often it just doesn't load the log and it doesn't seem to due to incidents, it's just how it works in general, unreliably.
If you try to localize the timeframe to filter only relevant messages you will fail too. The UI is just awful.
Alerts - are awful. You cannot have just 1 alert for 1 event, due to their way of implementing & designing this feature alerts always spam you.
Last week I tried to add a user and got an error, the feature just wasn't working at all. And it happens all the time, something just is not right there.
When a prod incident happens and I try to use Loggly to figure it out in about 10% of cases it just doesn't help due to one bug or another.
Sometimes it works though yes. When it does it's just not unusable like I say if you wish to review the log.
We usually just figure out which server generated the error (if we can) and head to the specific server to look into the file log instead of loggly.
The log tail - you cant filter it. Why you'd wonder? Because.
Text search in filtered context - you cant text search in filtered context, because the filtered context loads asynchronously.
So you need to scroll down first, to make filtered context searchable, and scroll down works slow and buggy.
Back-forward navigation in the browser. Due to bad implementation usually, you cannot get back to where you'd expect by pressing back.
Which makes navigation another pain.
The most surprising thing about Loggly is that it's been like this last 5 years, nothing improves.
The role-based access system is awful, it doesn't work as you'd expect. You have to jump through various hoops to make things work as you wish in terms of role-based access to various logs or charts.
A lot of boilerplate UI around actual messages makes it hard to read logs when it works.
Often it just doesn't load the log and it doesn't seem to due to incidents, it's just how it works in general, unreliably.
If you try to localize the timeframe to filter only relevant messages you will fail too. The UI is just awful.
Alerts - are awful. You cannot have just 1 alert for 1 event, due to their way of implementing & designing this feature alerts always spam you.
Last week I tried to add a user and got an error, the feature just wasn't working at all. And it happens all the time, something just is not right there.
When a prod incident happens and I try to use Loggly to figure it out in about 10% of cases it just doesn't help due to one bug or another.
Sometimes it works though yes. When it does it's just not unusable like I say if you wish to review the log.
We usually just figure out which server generated the error (if we can) and head to the specific server to look into the file log instead of loggly.
The log tail - you cant filter it. Why you'd wonder? Because.
Text search in filtered context - you cant text search in filtered context, because the filtered context loads asynchronously.
So you need to scroll down first, to make filtered context searchable, and scroll down works slow and buggy.
Back-forward navigation in the browser. Due to bad implementation usually, you cannot get back to where you'd expect by pressing back.
Which makes navigation another pain.
The most surprising thing about Loggly is that it's been like this last 5 years, nothing improves.
The role-based access system is awful, it doesn't work as you'd expect. You have to jump through various hoops to make things work as you wish in terms of role-based access to various logs or charts.
What problems is the product solving and how is that benefiting you?
Consolidating various logs from different machines to one centralized place.
Get alerts if errors happen, watch dashboards of user activity.
Get alerts if errors happen, watch dashboards of user activity.
Recommendations to others considering the product:
Consider alternatives, its hard to imagine there are no better options.
Reliable monitoring tool
What do you like best about the product?
Best to track and diagnose alerts and issues pertaining your application or virtual machines.
What do you dislike about the product?
Requires a good amount of prequisites and resources that a normal virtual machine lacks.
What problems is the product solving and how is that benefiting you?
We have been using it for our prod environments as per our client requirements to record and investigate issues accross the particular nodes
Recommendations to others considering the product:
Not recommended for beginners.
In Depth Network Performance Monitoring & Troubleshooting
What do you like best about the product?
A few great things about NPM - NetPath, Network Insight for Cisco, F5, Palo Alto, Dynamic Maps, Layer 2 and Layer 3 topology discovery..
NetPath is a great hop by hop analysis tool and very useful for troubleshooting network delays, configuration issues, packet drops along the path taken to reach a particular service being served at a TCP port level.
Network InSights for various devices are adding more value - eg. Cisco ASA HA topology, Cisco stackable switches, Site-to-Site VPN's, F5 load balancing.
Dynamic Maps 2.0 are much better than the erstwhile Network Atlas.
NetPath is a great hop by hop analysis tool and very useful for troubleshooting network delays, configuration issues, packet drops along the path taken to reach a particular service being served at a TCP port level.
Network InSights for various devices are adding more value - eg. Cisco ASA HA topology, Cisco stackable switches, Site-to-Site VPN's, F5 load balancing.
Dynamic Maps 2.0 are much better than the erstwhile Network Atlas.
What do you dislike about the product?
It's not actually a dislike but more of customization flexibility - ability to chose colors, fonts etc on Dashboards, Maps etc.
Need of a common discovery engine across all Orion modules. (This pertains to other modules under Orion like IPAM, UDT, NCM and NTA)
SolarWinds can help by increasing and creating more ready to pick widgets that can be just a drag and drop to dashboards.
Need of a common discovery engine across all Orion modules. (This pertains to other modules under Orion like IPAM, UDT, NCM and NTA)
SolarWinds can help by increasing and creating more ready to pick widgets that can be just a drag and drop to dashboards.
What problems is the product solving and how is that benefiting you?
The ability to identify hardware issues like power supply failures, cooling issues etc has reduced hardware replacement times.
Performance monitoring metrices have been configured to proactively trigger alerts of different types - email alerts, SMS alerts, Slack messages. This helps with preventing issues from occuring.
Dashboards for various teams have helped with monitoring the right components. The flexibility to include charts, graphs is very useful.
Comprehensive reports of different types availability, utilization, status etc have been able to address all audit and compliance needs.
Creation of users with different roles and responsibilities make it easier to ensure that only the desired users have the rights to view components allocated to them.
NetPath has also helped with identifying bandwidth and latency issues with Service Providers - both Internet as well as Intranet (MPLS leased circuits)
Device Views give a nice visual depiction of the node under monitoring and hence eases the strain of going through logs and other data.
Performance monitoring metrices have been configured to proactively trigger alerts of different types - email alerts, SMS alerts, Slack messages. This helps with preventing issues from occuring.
Dashboards for various teams have helped with monitoring the right components. The flexibility to include charts, graphs is very useful.
Comprehensive reports of different types availability, utilization, status etc have been able to address all audit and compliance needs.
Creation of users with different roles and responsibilities make it easier to ensure that only the desired users have the rights to view components allocated to them.
NetPath has also helped with identifying bandwidth and latency issues with Service Providers - both Internet as well as Intranet (MPLS leased circuits)
Device Views give a nice visual depiction of the node under monitoring and hence eases the strain of going through logs and other data.
Recommendations to others considering the product:
Consider the whole stack of Network Modules on the SolarWinds Orion platform rather than NPM as a standalone product. The other modules are real value adds to help you on the journey to Monitor, Manage and Analyze.
NPM & VNQM for Monitoring
NCM & IPAM for Managing
NTA for Analysis
Addons like UDT help with troubleshooting.
The Network monitoring can then be enhanced to include Servers, Applications, Storage, Virtual & Cloud.
NPM & VNQM for Monitoring
NCM & IPAM for Managing
NTA for Analysis
Addons like UDT help with troubleshooting.
The Network monitoring can then be enhanced to include Servers, Applications, Storage, Virtual & Cloud.
NOC Perspective
What do you like best about the product?
Dashboards integrated easily and SolarWinds played nicely with Splunk.
What do you dislike about the product?
There were definitely some quirks where servers would be up but would seemingly fail to check in on a regular basis. We never got a solution for the issue and often times support tickets would be closed for no reason and the support cycle would have to start all over again.
What problems is the product solving and how is that benefiting you?
We were looking to solve issues with the current setup we used in Splunk to monitor the health of servers and applications. SolarWinds integrated reasonably well and allowed the NOC to start identifying issues before we started getting calls.
Recommendations to others considering the product:
The product works great and for the most part - solves the problems most orgs are getting it for. The dark side is when you do run into issues, you will find the lack of support disturbing. Spiceworks solved more issues than the actual support did.
Very effective logging and app monitoring solution.
What do you like best about the product?
Documentation to set up loggly and plugins was pretty straight forward to create and manage. Also help desk was pretty responsive.
What do you dislike about the product?
Cost. However, the solution is very well built and the amount of features/capabilities you have with the lowest plan is worth it.
What problems is the product solving and how is that benefiting you?
We have a SaaS that provides an API to many solutions that relay on timely response and high availability. If we have an issue with our service we must identify it quickly to be addressed.
Recommendations to others considering the product:
if you want an COTS product for logging and monitoring I high recommend Loggly.
SolarWinds Network Performance Monitor Review
What do you like best about the product?
Good alerts - instead of hearing about the network device which is down, we get alerts from the SolarWinds Network Performance Monitor and we can quickly attend to it and also let our clients know well in time.
We get alerts when are upgrades available.
Reporting capabilities which we like and allow us to check historic data.
Real-time monitoring.
Great User Interface
We get alerts when are upgrades available.
Reporting capabilities which we like and allow us to check historic data.
Real-time monitoring.
Great User Interface
What do you dislike about the product?
Email alerts don't work as expected after an upgrade.
Not all devices are supported.
Improvements can be made to make it easier to troubleshoot the software if they are faults with the software.
Not all devices are supported.
Improvements can be made to make it easier to troubleshoot the software if they are faults with the software.
What problems is the product solving and how is that benefiting you?
It makes it easy to pick network faults as they happen and makes a network engineer's life easy and we can easily have visibility of our network.
Recommendations to others considering the product:
SolarWinds Network Performance Monitor is a great tool to have in your organization and it makes it easier for those managing the network to have visibility.
Perfect tool for Network Engineer
What do you like best about the product?
Solarwinds netflow traffic analyser provides accurate information about the traffic and utilisation of respective LAN or WAN node
What do you dislike about the product?
There should be improvement in the time it takes to load data.
What problems is the product solving and how is that benefiting you?
It is useful for Critical links in the network whose traffic need to be analysed if the utilisation goes above threshold bandwidth.
Recommendations to others considering the product:
Yes go for it as it is useful tool.
Excellent tool, cash efficient (@ 2ys+), my favorite in the suite. (Certified user of several years)
What do you like best about the product?
Templates from thwack, app scanner, ability to go as deep as you have time for.
What do you dislike about the product?
Custom script monitors have requirements which should be documented in-ui. Maybe even a query builder. Storing or recalling tables requires a lot of work. API monitor should be here rather in in the NPM UI in my opinion (or offered up as an option)
Unknown statuses are a common headache, albeit one with fixes.
Unknown statuses are a common headache, albeit one with fixes.
What problems is the product solving and how is that benefiting you?
I've built dozens-to-hundreds of templates at this point for enterprise vmware, sql, oracle etc applications. The first and most impactful layer of checks can be done pretty easily! Being able to launch into SQL or Powershell opens up everything else neatly too. Many issues have been fixed, troubleshot, or prevented entirely across my current and previous company, as well as a number of our clients.
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